Hello Hotel (Chengdu Chunxi Road Tianfu Square) Reviews
Hello Hotel (Chengdu Chunxi Road Tianfu Square)
28 Donghua Main Street, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
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Hello Hotel (Chengdu Chunxi Road Tianfu Square) Guest Reviews
4.8/5
Excellent
357 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(357)
Positive reviews(356)
Reviews with photos/video(86)
Friendly front desk staff(39)
Awesome amenities(32)
Delicious breakfast(29)
Easy to get around(27)
Quiet & comfortable(23)
Well designed(16)
Well decorated(11)
Close to metro(8)
Negative reviews(1)
Guest User
Queen Room
Stayed in Sep 2024
Solo travelers
1 review
Great
Posted on Sep 6, 2024
Clean and cozy. Highly recommended if you come over Chengdu
Response from Property: Dear guests: Hello! Thank you for your support of Hello Hotel! Life is a test paper, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Hello Hotel will be your easiest choice and the most satisfactory answer! Hello Chengdu Chunxi Road Tianfu Square Hotel all staff welcome back!
SW
Queen Room
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 8, 2024
This hotel is very convenient and located very closed to the Chunxi Road. Also the cleanliness and the service are very good. I highly recommend this hotel and would not hesitate staying there again.
Response from Property: Hello dear friends! Thank you very much for our star praise, we have always adhered to the principle of good service, your comfort is our biggest motivation, I hope you can have fun in China, China welcomes you, Chengdu welcomes you, hello hotel welcomes you!
Guest User
Queen Room
Stayed in Jul 2024
Solo travelers
5 review
Outstanding
Posted on Jul 5, 2024
Very good experience in this hotel.. overall clean, affortable and the location of the hotel is strategic for cab booking.. will revisit again whenever i come to this city 👍
Response from Property: Dear guests: I am glad that you chose to stay in our hotel, and thank you very much for your affirmation of our front desk staff. Your affirmation is the greatest encouragement for us. We will always treat VIPs like family members. Our hotel has a superior geographical location. It is 900 meters away from Chunxi Road in the center of the city, 500 meters away from Tianfu Square, 500 meters away from Tianfu Square Station of Metro Line 2, and about 2 kilometers away from the People's Park and the wide and narrow alley. Staying in our hotel is the best choice for you to travel. Hello, Tianfu Plaza Hotel, Chunxi Road, Chengdu. Welcome home!
Ver25
Queen Room
Stayed in May 2024
Solo travelers
7 review
Amazing
Posted on May 20, 2024
I like the room atmosfer, the cleanliness and the service is great. Their location close to tianfu square and chunxi road, you can choose to walk or bike to go there. While They dont have a lot of option for breakfast but the taste is pretty good.
Ervin
Superior Queen Room
Stayed in Jun 2024
Couples
3 review
Outstanding
Posted on Jun 18, 2024
Clean hotel, friendly staff :) love this place
Response from Property: Dear guests: I am glad that you chose to stay in our hotel, and thank you very much for your affirmation of our front desk staff. Your affirmation is the greatest encouragement for us. We will always treat VIPs like family members. Our hotel has a superior geographical location. It is 900 meters away from Chunxi Road in the center of the city, 500 meters away from Tianfu Square, 500 meters away from Tianfu Square Station of Metro Line 2, and about 2 kilometers away from the People's Park and the wide and narrow alley. Staying in our hotel is the best choice for you to travel. Hello, Tianfu Plaza Hotel, Chunxi Road, Chengdu. Welcome home!
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
5 review
Outstanding
Posted on Aug 25, 2024
The room environment is good, the supplies are complete, and the service is great! The reception staff on the first floor are very enthusiastic and warm. I will book a Hello Hotel next time I come to Chengdu!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Nihao Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Guest User
Queen Room
Stayed in Aug 2024
Other
2 review
Outstanding
Posted on Aug 24, 2024
The room was very clean overall, the walkways were spacious, and the location was easy to find. It was very close to Chunxi Road Pedestrian Street. It was a great stay. recommend!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Nihao Hotel. We are very honored to serve you. Thank you for your recognition of us. We will seriously consider and improve it. We hope to provide you with a satisfactory stay experience the next time you stay. We look forward to it. Your stay again.
Guest User
Queen Room
Stayed in Sep 2024
Family
6 review
Outstanding
Posted on Sep 5, 2024
The clerk is very friendly and polite. The hotel is clean and the location is great! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello, just for your own good! In the rush, you come and go, and meeting each other is fate. In the vast sea of people, you and I have completed a perfect encounter here. This is the perfect ending. The warm and comfortable living environment allows every guest who comes to our store to live comfortably and sleep peacefully. Hello Chengdu All the staff at Chunxi Road Tianfu Plaza Hotel look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Aug 21, 2024
The fruits before meals are very fresh, and the drinks include soy milk, juice, milk, and coffee. My favorite is clear soup noodles. The decoration style of the entire hotel is very warm, with warm colors as the main theme. The cleaning is very clean and the service staff are very enthusiastic. The hotel provides a convenient laundry room for drying and washing.
Original TextTranslated by Google
Response from Property: Hello dear guests! Your comments are also beautiful in our hearts. You expressed your affirmation of Haohao and your recognition of Haohao. Without further ado, I will give you a big hug from Haohao! Your satisfaction is the greatest recognition and support for our serious work. Our store has always provided enthusiastic and positive services and a warm and comfortable living environment so that every guest who comes to our store can live and sleep peacefully. Finally, I wish you a happy life. Happy and smooth work. We look forward to your visit again. We will provide you with better service! Hello Chengdu Chunxi Road Tianfu Plaza Hotel welcomes you home!
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
8 review
Outstanding
Posted on Aug 18, 2024
I have been to Chengdu several times. This is my first time staying in this hotel. First of all, the transportation is convenient. The hotel is located in the business district. It is very close to Chunxi Road and Tianfu Square by taxi or on foot. There is a breakfast shop opposite the hotel, and there are also night snacks in the evening. There are convenience stores and fruit shops, which are very convenient. Secondly, the hotel has a good layout, a simple and atmospheric layout, a large space, clean and tidy, complete facilities, and a parking lot. The main feature is quietness, which is what I am most satisfied with. The service is a compliment. The staff is very attentive and kind. In general, I am very satisfied with this hotel during this trip to Chengdu. It has a five-star rating and is worth recommending. Thumbs up. Hello hotel, hello!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Nihao Hotel. No matter how many advertisements there are, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our valued guest. We are willing to do our best. We will work hard to make your trip to Chengdu relaxed, pleasant and smooth. We look forward to your visit again and feel the different style of Nihao Hotel. Wish you all the best.
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 31, 2024
The hotel is newly decorated, clean and quiet; the hotel staff is good, and as a foreigner, I feel very friendly; the breakfast is rich in variety, delicious and hygienic, and you can drink freshly ground coffee every morning, which is really fragrant; the most important thing is that the hotel is in a good location. When you go out to play, you can get to the subway station in a few minutes. You can take the subway to the city attractions in Chengdu, which is convenient and saves money. In short, the experience of this stay is very good, and friends who come to Chengdu to play can go and experience it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Every city has its own reasons for people to miss it. Our service concept is to make every guest who comes to our store live comfortably and sleep peacefully. Finally, I wish you a happy life and a smooth work. We will provide you with better services! I hope that Hello 2.0 flagship store will be the warmest and most unique one in your memory! Hello Chengdu Chunxi Road Tianfu Square Hotel welcomes you home!
Guest User
Queen Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 25, 2024
Facilities: They are all new. Customized shampoo and shower gel. Hygiene is also clean and tidy. The cleaning lady takes the initiative to ask you if you want to clean. The guys and girls at the front desk are all warm and welcoming and help with express delivery. The hotel is very close to the Tianfu Square subway. , it’s only a 5-minute walk away, very convenient. The hotel’s location is quiet and convenient. It’s worth recommending! ! ! The Chengdu Museum and Chengdu Science and Technology Museum are nearby, which is very convenient!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay. Your satisfaction is the greatest recognition and support for our serious work. Our hotel has always provided enthusiastic and proactive services and a warm and comfortable living environment to ensure that every guest who comes to our hotel can live and sleep comfortably. Rest assured, and finally I wish you a happy life and a successful work. We look forward to your visit again. We will provide you with better services! Hello Chengdu Chunxi Road Tianfu Plaza Hotel welcomes you home!
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
1 review
Amazing
Posted on Jul 20, 2024
The hotel was newly opened this year, and the facilities are all new. It is quite expensive and does not include breakfast. I booked two nights and wanted to stay for a week, but there were no beds available. I found a hotel next door that allows you to stay for a week, and the price is one-third of this hotel.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay. Our hotel has always provided enthusiastic and positive service and a warm and comfortable living environment, so that every guest who comes to our hotel can live comfortably and sleep peacefully. Finally, I wish you a happy life and a smooth work. We look forward to your visit again. We will provide you with better service! Hello, Chengdu Chunxi Road Tianfu Square Hotel welcomes you home!
Guest User
Queen Room
Stayed in Jul 2024
Couples
7 review
Outstanding
Posted on Jul 5, 2024
The hotel is located close to Chunxi Road and Tianfu Square. The room is warm and comfortable. The latex pillow is very helpful for sleeping. Even if you get off the plane late at night, the front desk will wait for you. It's very good👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your 5-star praise for the hotel. Our hotel is very convenient to various scenic spots in Chengdu. Tianfu Square subway station is 400 meters away from our hotel, and it only takes a few minutes to walk. The transportation is very convenient. The hotel is located in the business district. Such a location provides great convenience for guests to eat, live, travel, entertain, and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. I hope to win your 5-point praise next time with our continuous efforts! Hello, Chengdu Chunxi Road Tianfu Square Hotel welcomes you home!
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Travel with friends
12 review
Posted on Jul 2, 2024
The booking showed that the room was checked in at 2pm, and three rooms were booked. After driving for six hours to the hotel, there was only one room available at 3pm, and six people squeezed into a small room to rest. The front desk said that they needed to clean up, and the others could be checked in in another hour. In reality, I waited for one room but was not given one. I went downstairs and had a quarrel and was given a room. Later, another room was given, and when I opened the door, there was a body odor. I went out at 5pm, and the third room was not given.
The attitude of the front desk was very bad. Even with such a serious matter, they still didn't appease their emotions, and they were still ignoring them. I went back in the evening and gave them fruits and breakfast. It's better to solve the problem well when it happens than to remedy it afterwards.
I have stayed in many hotels, and this is the first time I have encountered a hotel that cannot be checked in at 5pm, which refreshed my cognition.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel! Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Hello, Chengdu Chunxi Road Tianfu Square Hotel looks forward to seeing you again!