Vienna Zhihao Hotel (Chengdu Kuanzhai Alley Zizhuhan Road East Subway Station) Reviews

Response from Property: Dear guest: Hello! Thank you for your recognition of the hotel in all aspects! But we know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! I wish you: happy every day!

Response from Property: Dear guests: Hello! Thank you for your 5-point praise, and thank you for taking the time to give us your affirmation. Your satisfaction is our unremitting pursuit. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you for your 5-point praise. I am very touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you for your stay and comments. We are a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will work hard to do better. I look forward to your next visit and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you for your 5-point praise. We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you for your 5-point praise. I am very touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you for your stay and comments. We are very sorry that you have left an unpleasant stay experience. The hotel will regularly maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. Regarding the service you reflected, we will immediately call all employees for training and pass the assessment. Once again, we deeply apologize for your displeasure. We look forward to your stay again and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you for your stay and comments. We are very sorry to leave you with an unpleasant stay experience. If there are any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the service you reflected, we will immediately call all employees for training and pass the assessment. Secondly, in terms of hygiene, we have notified the manager of the department to increase the intensity of room inspections and strictly ensure the hygiene quality of the hotel. There have been many rainy days recently, and the number of disinfection in relatively humid areas will increase. The hotel will also regularly maintain and update the room environment, equipment and public area facilities in a quantitative and regular manner to ensure that you have a more comfortable and clean environment when staying. Once again, I apologize for your displeasure. I look forward to your stay again and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you for your 5-point praise. We have been working hard to create a warm and comfortable living environment for guests, and to meet the requirements of different guests with the highest cost-effectiveness. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!

Response from Property: Dear guest: Hello, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. The smell you mentioned should be the smell of white vinegar and disinfectant mixed by the lady when cleaning. We will report the smell of towels to the laundry company. We sincerely apologize for the inconvenience caused to you again, and hope that you can give us a chance to improve. Looking forward to your stay again, wish you a happy life!