Atour X Hotel Chengdu Tianhe Road Metro Station Reviews
Atour X Hotel Chengdu Tianhe Road Metro Station
Floor 1, Building 3, Henengcheng Center, No. 169 West Lianghe Road, Pidu District, Chengdu, Sichuan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Atour X Hotel Chengdu Tianhe Road Metro Station Guest Reviews
4.9/5
Perfect
931 review
Verified reviewsLocation4.8
Amenities4.8
Service4.9
Cleanliness4.9
Filter by:
Sort by:
All reviews(931)
Positive reviews(930)
Reviews with photos/video(96)
Delicious breakfast(117)
Easy to get around(114)
Classy environment(111)
Close to metro(75)
Friendly front desk staff(56)
Awesome amenities(55)
Quiet & comfortable(53)
Large rooms(45)
Negative reviews(1)
Guest User
Superior Queen Room
Stayed in Nov 2023
Travel with friends
6 review
Outstanding
Posted on Nov 18, 2023
Great Place to stay, very quiet
Guest User
Superior Queen Room
Stayed in Sep 2023
Travel with friends
4 review
Outstanding
Posted on Sep 4, 2023
nice！
Lutiedemaimaiyu
Superior Queen Room
Stayed in Nov 2023
Business travelers
10 review
Outstanding
Posted on Nov 11, 2023
The hotel is very close to Tianhe Road, Metro Line 2. It is very convenient to go to Panda Valley and Dujiangyan, and it is also directly accessible from Chunxi Road (although there are a lot of people). In addition, the service staff are very good, the cleaning is timely, and the laundry is free, which is very good. The only bad thing is that the hotel lobby is on the third floor and the front is very small, so you need to pay attention when looking for it.
Original TextTranslated by Google
Response from Property: Xiaoqing is committed to providing better services to more customers. Customer satisfaction is Xiaoqing's greatest happiness. Xiaoqing looks forward to providing more meticulous services to customers again.
paul24
Superior Queen Room
Stayed in Feb 2024
Family
11 review
Outstanding
Posted on Feb 19, 2024
The hotel is very new and clean. The room is very spacious and the breakfast is very good. I chose the hotel to go to Dujiangyan. It is very close to Dujiangyan and is convenient to take a taxi or high-speed rail.
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of Duoer's services. Duoer will do its best to provide a comfortable environment and the best service experience for every guest. I'm very happy that you shared your feelings here. Duo'er will encourage you and look forward to your next stay~Bi Xin
Guest User
Family Room
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 13, 2024
It’s very unique and very close to the underground station. I went to the Dujiangyan train station and subway station the next day. It’s not that my schedule is too full. I really hope to enjoy it. It’s worth recommending.
Original TextTranslated by Google
Response from Property: Duo'er is very happy to receive your 5-point praise. Duo'er believes in neighborhood service and will do its best to provide a comfortable environment and the best service experience for every guest. Yaduo, there is always unexpected warmth. Looking forward to seeing you again~
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travelers
3 review
Outstanding
Posted on Feb 11, 2024
Clean and comfortable, Atour is trustworthy and has never disappointed anyone. Let’s talk about the superior location of this store. After you go out, you can transfer to Metro Line 2. When traveling to Chengdu, staying on Line 2 means you have control over all popular scenic spots, Chunxi Road, People’s Park, and Tianfu Square. They are all on Line 2, wide and narrow. The alley is within walking distance, and you can get there by 2 stops from Yulin Road to Line 5. So speaking from experience, it will definitely save you worry and effort when traveling to Chengdu and check out the hotels on the 2nd website.
Original TextTranslated by Google
Response from Property: Wow~ Thank you for sharing your stay experience here. Duoer believes in neighborhood service and will do its best to provide a comfortable environment and the best service experience for every guest. Looking forward to seeing you again! Compare your heart~
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on Feb 3, 2024
The environment is good. The bed and pillows were not that soft, making it very comfortable to sleep on. The front desk is also more enthusiastic
Original TextTranslated by Google
Response from Property: Wow~ Thank you for sharing your stay experience here. Duoer believes in neighborhood service and will do its best to provide a comfortable environment and the best service experience for every guest. Looking forward to seeing you again! Compare your heart~
Guest User
Superior Queen Room
Stayed in Jan 2024
Family
18 review
Outstanding
Posted on Jan 22, 2024
Very good. I extended my stay for seven days. The service was warm and the sanitation was clean. The aunt who did the cleaning was very nice. Seeing that I was not feeling well, she helped me get water and left a thoughtful note. I forgot her name. The aunt who cleaned room 710. . The breakfast is also delicious. Everyone smiles at each other and it’s very comfortable.
Original TextTranslated by Google
Response from Property: On the journey, there is always unexpected warmth. Here satisfaction is just expectation, and touching and surprise are the directions we always pursue. Thank you for your review! We hope to be with you on the journey!
Guest User
Executive 2-bed Room
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 20, 2024
A very good experience. Breakfast is open until 11 o'clock on weekends, which is so considerate. I asked the front desk for sanitary napkins, and the robot delivered them, warmed the baby, and made herbal tea. It was so considerate!
Original TextTranslated by Google
Response from Property: Hello, dear~ Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home in Duoer. We look forward to your coming again to review our progress, and wish you a happy day!
WuraokongshanMT
Superior 2-bed Room
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 18, 2024
The room is big and clean. There are many breakfast shops downstairs and very close to the subway. There is also a washing machine in the hotel for easy laundry.
Original TextTranslated by Google
Response from Property: Duo'er felt happy to be recognized by her. It is Duo'er's responsibility to provide a good environment and comfortable sleep for every guest who stays. We will encourage you to move forward and sincerely look forward to your next stay~
sun wei
Superior 2-bed Room
Stayed in Jan 2024
Travel with friends
1 review
Outstanding
Posted on Jan 18, 2024
It was already 1 o'clock in the morning when we arrived. The two boys at the front desk were working, which saved time for check-in. It was very convenient to get up early the next day and go to Qingcheng Mountain. The breakfast varieties were sufficient and the fruits were fresh. There was a fruit shop opposite the hotel. , the two girls are very nice and the price is reasonable
Original TextTranslated by Google
Response from Property: Thank you Qinqin for your full five-point praise of Duoer. Duoer has always been sincere, serious and responsible in working attitude, providing high-quality services to every customer. Thank you Qinqin for your affirmation of Duoer. Duoer will definitely continue to work hard. Da~Online refillღ ( ´･ᴗ･` )
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
6 review
Outstanding
Posted on Feb 15, 2024
The room is spacious and clean, with complete facilities and good service.
Original TextTranslated by Google
Response from Property: Duo'er felt happy to be recognized by her. It is Duo'er's responsibility to provide a good environment and comfortable sleep for every guest who stays. We will encourage you to move forward and sincerely look forward to your next stay~
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travelers
8 review
Outstanding
Posted on Jan 16, 2024
Good hotel service, comfortable stay, recommended, convenient
Original TextTranslated by Google
Response from Property: On the journey, there is always unexpected warmth. Here satisfaction is just expectation, and touching and surprise are the directions we always pursue. Thank you for your review! We hope to be with you on the journey!
Arrrr
Superior Queen Room
Stayed in Aug 2023
Family
1 review
Posted on Aug 24, 2023
The soundproofing of the room is so poor that the sound of washing water in other rooms can be heard
Original TextTranslated by Google
Response from Property: Dear Duoyou, I'm really sorry for giving you a bad check-in experience. I'm very sorry for not taking care of you in time during your stay. Regarding your feedback, the engineering department will organize and investigate, and we will take rest according to your needs in the future. Schedule a quiet room, and the room is equipped with soundproof memory foam earplugs to avoid your bad experience. We look forward to your stay again.
Guest User
Superior Queen Room
Stayed in Feb 2023
Travel with friends
2 review
Outstanding
Posted on Feb 9, 2023
The location is relatively remote, and it is very convenient to drive. The surrounding environment is quiet. The hotel room is spacious and clean, the air is quite fresh, and the bedding is very comfortable. The attitude of the front desk is also very good~~
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of Duo'er's support and service. Duo'er will do its best to provide a comfortable environment and the best service experience for each guest. I am very glad that you are here to share your feelings. Doer will encourage you and look forward to your next stay~ Bi Xin