Orange Hotel

Orange Hotel Reviews

Orange Hotel

No.1 Dongsheng Street, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
Orange Hotel
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Orange Hotel Guest Reviews

4.8/5
Excellent
1934 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1934)
Positive reviews(1905)
Reviews with photos/video(366)
Convenient location(258)
Easy to get around(246)
Friendly front desk staff(162)
Delicious breakfast(126)
Quiet & comfortable(104)
Close to metro(70)
Would stay again(41)
Tasty coffee(33)
Negative reviews(29)
Guest User
European Style Double Bed Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Hotel in a convenient location, walking distance to People's park, Tianfu square and Kuanzai alley. Hotel staff super friendly and hospitable. The hotel offers free laundry service which was great! Definitely stay here again in the future!!
Response from Property: The guest's encouragement is like a vast sky, giving us wings to fly our dreams. We will regard providing guests with a comfortable environment and high-quality service as our life. Thank you very much for your recognition of all of us, Xiao Ju. The hotel is located in Tianfu Square in the center of Chengdu city, and is also adjacent to Kuanzhai Alley, People's Park, Chunxi Road, Jinli, Wuhou Temple, Du Fu Thatched Cottage and other city attractions. The transportation is convenient and all can be reached directly. A 5-kilometer radius allows you to explore the city center of Chengdu. Wishing the client smooth work and good health. Looking forward to your next visit!
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Christine.SG
Standard Queen Room
Stayed in May 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on May 22, 2024
So many good things abt this hotel. All the basic cleanliness, hairdryer, fridge, toiletries all there. Wifi is good. Bed is comfortable. Location abit off the main streets but is quiet at night. Smart hotel room with different light settings and indication of privacy or room tidy up. Have to mention that room cleaning is very thorough and efficient 👍 Aircon is not strong though. Very nice citrus fragrance in shampoo, conditioner and shower gel. Thick fluffy towels. Free coffee available in lobby. Has a cute robot walking ard saying excuse me excuse me 😂 Will come back again if possible.
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Response from Property: 【 Quiet Room 】 【 Free Coffee 】 【 Robot Gifts 】 Thank you for your exquisite evaluation. Xiaoju will continue to work hard to provide you with the most exquisite song of service. Wandering on pale white paper, writing lines of nostalgia. The melancholic melody continues to spread, and the smile in this song, isn't it that the melody is too fast, making my listening thoughts directionless. Let me become a fragrant line of poetry without the need for pen and ink. Xiaoju looks forward to your visit again
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Guest User
European Style Double Bed Room
Stayed in Oct 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Oct 22, 2024
I can't say anything negative about my stay at the hotel. I particularly like the nice service and the support from the ladies who were at the reception on October 18 and 19. My hotel room was very quiet by Chinese standards. The breakfast was, as far as I can tell (I only paid attention to the Chinese buffet and this is my second trip within China), one of the best (good selection and tasty) that I have had so far.
Response from Property: There are many kinds of encounters in the world, and the most beautiful one is to meet you during the most beautiful time of Orange. Being able to bring you warmth and emotion is Orange's greatest goal. I am very happy that you enjoyed the breakfast in the store and your most intuitive and satisfactory evaluation of your stay! The hotel is located in the center of Chengdu, adjacent to Tianfu Square, People's Park, and Kuanzhai Alley. It is a great choice for both office and family outings!
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Megan Lotz
European Style Double Bed Room
Stayed in Dec 2023
Solo travelers
2 review
4.5/5
Great
Posted on Dec 30, 2023
This was a very comfortable and clean hotel, in a great location for exploring Chengdu. It’s close to the city center and walking distance to two subway lines. Would definitely recommend.
Response from Property: Thank you very much for choosing Xiaoju. Perhaps it was fate that gave you a beautiful encounter with Xiaoju. Xiaoju will definitely actively improve our hardware equipment. Be fully prepared for our next encounter.
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THEIN
Business Double Room
Stayed in Nov 2023
Business travelers
28 review
3.2/5
Posted on Nov 25, 2023
One of the wrost for the Foreigner is this hotel staff a bit rude and only a few staff this hotel quite reasonable. The day I checked out, I request hotel to help me for Taxi, staff at reception was can't arrange for me, I was nearly at 25 minutes at hotel. Finally I had requested a guest from hotel, the gentleman was very kind and help me to book taxi, during book a free taxi was passed to hotel, we all call taxi stopped. Otherwise I will missed the My flight. Luckily that Taxi driver too, very kind, understand my situation, he drives first, take me airport on before my check-in times closed. Will never come this hotel. First and last for this kind of staff, un helpful staff at reception. Did really sorry for this hotel. There two to 3 staff are quite ok. But not excellent like Nostalgia Hotel. Compare with Nostalgia hotel, this orange hotel Black in white in customer service. Think about if I delay in reception another 25 minutes I will lost my Flight TKT to Shanghai. So i don't recommend any foreigners stay this hotel.
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Response from Property: Hello, dear guest! Thank you very much for sharing your stay experience with Xiaoju and providing valuable comments and suggestions for Xiaoju’s work! Xiaoju has made improvements in time. We failed to leave you with perfect memories this time. We look forward to making them up next time (give us a chance!) We are working hard and look forward to your witnessing! I wish you all the best!
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Anonymous User
Standard Queen Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Nice hotel room with great value for money. Good location too
Response from Property: Dear little Lord, hello! There are many kinds of encounters in the world, the most beautiful, is to meet you in the best time of orange, and can bring you warmth and moving is the biggest goal of orange. I am very happy that you can like the breakfast in the store, and the most intuitive and satisfactory evaluation of your check-in feeling! The address of the hotel is located in the center of Chengdu, close to Tianfu Square, People's Park, wide and narrow alley, office and family travel to choose our shop is very suitable! The surrounding commercial streets, snacks and other delicacies are also countless. Looking forward to meeting with you the next time, we will certainly do better
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Cambe
Standard Queen Room
Stayed in Sep 2023
Couples
5 review
5.0/5
Outstanding
Posted on Sep 15, 2023
The hotel is at walking distance from the People's park and Tianfu square. While walking from the subway station is possible, it is not so comfortable if one has heavy luggage. The area has some shops/restaurants (I recommend dinner at the hot pot restaurant on the main cross road near the hotel) but the hotel street is not a busy commercial street. By walking a little more, one can reach Kuan Alley. The hotel itself is pleasant and also pleasantly smells orange. They provide free orange juice at the reception and candies in the room. The room was modern, clean, and the space adequate though not with the best view from the window. We particularly liked the free self-service laundry. English is not spoken, but checkin/checkout were smooth with mobilephone translation, and the staff was friendly.
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Response from Property: Xiaojuezi believes that every encounter in life is hard-won. Xiaojuezi should cherish every encounter and provide you with an efficient service experience. We are also very happy to be able to bring you good memories after parting, Xiaojuezi. Orange sincerely looks forward to your visit again.
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Guest User
European Style Double Bed Room
Stayed in Jan 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 4, 2023
Really convenient location close to the Metro, People’s Park, Tianfu Square, and Kuanzhai Alley. Hotel was nice and clean. Really easy to check in and out. Would stay again!
Response from Property: Dear guest! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time. Your appreciation is a great inspiration to Xiaoju and also a driving force for Xiaoju's progress. Xiaoju will continue to maintain its enthusiasm and strive to make every guest feel at home and look forward to your coming again! Welcome back to experience again, and wish you a happy life!
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Khyalyani Victoria
Childlike Deluxe Double Bed Room
Stayed in Jan 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 19, 2023
Location is close to the subways (5-10 minute walk in either direction). But I was more impressed with the staff. Foreign friendly and super helpful. 1:24 minutes from the airport for those visiting Chengdu.
Response from Property: 哇~謝謝親愛的客官能夠如此認真的點評。您住的滿意,住的順心就是對我們最大的回饋,小桔子承諾讓每位客官都能感受到家的感覺,讓小桔子成為您旅途中最温暖的港灣,再次感謝親愛的客官對我們的肯定及信賴!期待您的再次入住喲~
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 7, 2023
Clean and friendly staff. Will recommend to anyone!
Response from Property: 尊敬的客官您好,感謝您的温暖點評,小桔已經期待與您的下次相遇了,因為,您知道的~您是我打不倒的熱愛啊
Andy Mckeys
Superior 2-bed Room
Stayed in May 2022
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 4, 2022
The service was great. They’re foreigner friendly. Very nice hotel. I highly recommend it if you come to Chengdu
Response from Property: Hey, 3Q oil! !
Boon Shin
Standard Queen Room
Stayed in Mar 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Good service
Response from Property: 客官的鼓勵宛如一片廣闊的天空,給予我們放飛夢想的翅膀。我們將把為客人提供舒適的環境和優質的服務視為生命。非常感謝您對我們全體小桔的認可。酒店位置位於成都市中心天府廣場,更是鄰近寬窄巷子,人民公園,春熙路,錦裏,武侯祠,杜甫草堂等市內景點,交通便利,均可直達,5公里範圍讓您玩轉成都市區。祝客官工作順心,身體健康,期待您的下次光臨!
Elena Pecchi
Business Double Room
Stayed in Feb 2022
Solo travelers
7 review
4.7/5
Amazing
Posted on Feb 13, 2022
The staff was incredible. As a foreigner not speaking the language, the helped me figure out how to deal with covid restrictions and accompanied me at the hospital to take a covid test! Everyone was so welcoming and kind. The room was clean and comfortable, the breakfast delicious. Overall very recommended! ❤️
Response from Property: 感謝五星好評喲,嘿嘿,酒店在市中心地鐵2號線人民公園站,旁邊有很多地道的美食,價格也很便宜,免費停車場,寬窄巷子,春熙路,錦裏,人民公園就在旁邊,悠閑,自在,美味,輕鬆,希望下次還來喲,祝您身體健康,生活愉快喲!
Anonymous User
Superior 2-bed Room
Stayed in Nov 2022
Other
14 review
2.0/5
Posted on Nov 28, 2022
I have not stayed.
Response from Property: Xiaoju has thought about a thousand times to apologize to you, but the guilty Xiaoju doesn’t know how to say it, but still sincerely apologizes to you for not being able to provide you with a wonderful stay experience and for living up to your expectations for us. Hope, all the reasons and explanations are feeble. Xiaoju can only continue to strengthen himself and use his actual actions to get your forgiveness. I hope that next time you come, Xiaoju can give you a perfect stay experience. .
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TomDa
Business Double Room
Stayed in Jan 2022
Travel with friends
27 review
4.7/5
Amazing
Posted on Feb 3, 2022
Nice room, warm welcome, nice service. Location is OK.
Response from Property: 謝謝您的評價喲,位置就在天府廣場和寬窄巷子中間,周邊很多美食,很多景點的喔
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