Wanda Reign Chengdu Reviews

The service is excellent - from the moment you walk in. The staff is friendly, and very accommodating. Hotel has a Gatsby vibe, tall ceiling with luxury paintings and chandeliers.

Very good emplacement, clean room. Lobby is at the 41th floor with a great view

Really nice hotel, enjoyed my stay. Particularly thankful to Concierge Manager, Mark Yang 杨林, who was extremely helpful in providing suggestions on places to visit as well as on some admin / logistical matters like flight check in issues. There was another young gentleman from the concierge team (night shift) i like to thank as well but didnt get his name. Very much appreciate the hospitality shown by the concierge team during my stay! On a side note, the experience with receptionist doing check in probably could be improved. I was facing an issue with my Didi car ride payment from the airport, but she was mainly concerned with obtaining my booking details for the check in.

Best hotel in chengdu.

This was probably the best hotel I have ever been to (and I’ve been to hundreds). The pallette is dark colors that gives the property an aura of ancient luxury even if it is super modern. The check-in is in the reception on the 41st floor, a marvellous space with a mural on one side and a great city view on the other. The staff were super attentive. For example, when they cleaned my room they would notice I drink a lot of the free water so they would leave me an extra bottle or two. In the room there is a massage chair, something that seems popular in Asia but I personally would not use. I also recommend the two restaurants. Both have reasonable prices. The one of the 41st floor is buffet with a wide selection. The one on the fifth floor is chines a la carte menu. I recommend the wantons there. Also wanted the try their tea place in the reception area, as it looked fantastic, but did not managed.

It’s really an eye opening experience. the service is top notched, the room is speechless too. Dyson hair dryer and massage chair, I’m sold. The services by Grace, from the smallest to the most headache matters, they did very well. I will definitely stay in Wanda Reign again. Thank you ❤️

The hotel provides really good service to its customers based on my own experience. I was able to check in at a very early time of the day, 8:30ish which is beyond what most of hotels could do to their guests and certainly surprised me nicely to a great deal. The smile started from their reception desk who also gave me a room upgrade. I was able to get a good rest after an over night long haul flight. There were some minor hiccups due to the maintenance issue, but I was given a room change in a timely manner. The amenities are little dated resulting in some facilities in the room fell apart such as the cover of the knob used as a plug in the bathtub which came off although it didn’t affect its function but made me feel a little uncomfortable in a 5 star hotel. If the hotel maintenance could step up its effort to check the functionality of the amenities, this is a very nice, value for money hotel. It is a walking distance to the nearest subway station. I could even walk to the main city centre and some of the famous tourist attractions from the hotel. Overall, I enjoyed my stay there.

I spent a couple of days in Chengdu. This is one of the other hotels I have chosen for my stay in Chengdu. I have chosen another well-known international hotel, and I would say Wanda Reign is a truly luxury hotel. Very lavish decoration, the ambience and the hospitality experience of a luxury hotel is presence. There is a massage chair in the room, and I was able to connect to the Bose player via Bluetooth and play my favourite music in the room. It feels very familiar and like home. Unfortunately, I was travelling for leisure this time, the location isn't the best. It is about 10-15 walk to the nearest train station, and it is located in a more exclusive area. This hotel is definitely a good option for those who prefer a more exclusive less crowded area and business travelers.

It’s a gem of a hotel in Chengdu. You can step into a luxurious world for a reasonable price. The rooms are modern, comfortable and clean and the staff is professional. The breakfast and dinner buffet were excellent, rich, providing both local and western delicacies. You can even opt in for your personal delicious hotpot.

Great Service. Location Center enough. Rooms are clean and comfortable

Room was super clean, comfy bed, good facilities and perfect services. Especially Thank to Ella, my butler ❤️

Wonderful hotel, great location and super friendly and helpful staff! Excellent service from my butler Grace! Will definitely stay here next time I visit Chengdu again ＜3

The hotel is very elegant and the staff is polite and professional. Some things can be improved, for example the bar closes early. If a customer wants a drink after 21 he has to order it in the room. The room is not redone in the evening. In a 5-star hotel, the room is always prepared for the night. In the room there is only one bathroom mat for washbasin, shower and bathtub. Having a double sink would have been more comfortable. The large and really comfortable king bed Is a plus. Breakfast was good.

Hotel is a good deal, a bit too much of a triumphal Chinese style, a bit too dark, but overall comfortable, breakfast is better than Niccolo in our opinion