Orange Hotel (Chengdu Tianfu Square Shuncheng) Reviews
Orange Hotel (Chengdu Tianfu Square Shuncheng)
No.56 Baisi Street, Chengdu, ChinaView Hotel Details
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Orange Hotel (Chengdu Tianfu Square Shuncheng) Guest Reviews
4.7/5
Outstanding
1002 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1002)
Positive reviews(989)
Reviews with photos/video(147)
Friendly front desk staff(147)
Easy to get around(132)
Delicious breakfast(101)
Quiet & comfortable(68)
Many amenities(55)
Close to metro(55)
Average lighting(13)
Curtains blocked light well(6)
Negative reviews(13)
Kin Fat
Superior Double Room
Stayed in Mar 2024
Friends
17 review
Outstanding
Posted on Apr 27, 2024
Good place...good hotel..good service
Response from Property: Thank you for taking the time out of your busy schedule to write a review and share. Thank you for your affirmation and support for Xiaoju. Xiaoju is located at No. 56 Baisi Street, Qingyang District, and is a 5-minute walk from Taisheng South Road Metro Station on Line 4. The surrounding business districts include R&F Center and Evergrande Plaza, as well as a large electronic communications market. It is adjacent to famous Chengdu attractions such as Chunxi Road Taikoo Li, Tianfu Square, Kuanzhai Alley, and Wenshu Temple. It is very convenient for travel and is the best choice for your business trips and travels. Xiaoju looks forward to meeting you again! I wish you happiness every day and a happy life~
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Friends
3 review
Posted on Apr 16, 2024
Location not bad even not really close to MTR. Service so far is good too and have free fruit providing in the lobby area! Sure will consider book here on next trip :-)
Response from Property: Dear guests: Hello! Thank you for choosing Orange Chengdu Chunxi Road Shuncheng Hotel. It is a great honor to serve you and create "Just for a Better Departure" for every customer. Thank you for your recognition of Xiaoju's service and look forward to your and your family's stay again!
Lorena R
Deluxe Family Room
Stayed in Apr 2024
Family
6 review
Posted on Apr 3, 2024
Big room, big beds. Location a bit far from the metro station. Only thing missing in the room would be a safe to keep personal belongings such as passport inside while not in the room.
Breakfast not worth it, not many choices. If travelling with children, pay attention to the wet floor in reception as they are cleaning: it is very easy to slide. We had a small accident with our daughter. Hotel personnel immediately helped us
Response from Property: Dear guest, hello! We are very sorry for the bad stay experience. Xiaoju attaches great importance to your feedback. The hotel is located at No. 56 Baisi Street, 550 meters away from the subway. There is a free parking lot and the transportation is quite convenient. The rooms of the Orange Hotel brand are not equipped with safes, but the safety of the products we deliver is the top priority. The breakfast is in the form of a buffet. We are very sorry that we did not bring you a good stay experience. I hope to give you a chance to apologize and look forward to visiting again.
Vacamaximus
Deluxe Double Room
Stayed in Mar 2024
Couples
6 review
Outstanding
Posted on Mar 5, 2024
Great hotel , good location , very clean and friendly staff , highly recommend the orange theme is everywhere, from the free oranges in the lobby to the shampoo and and body wash , hand soup all.orange scented , yummm
Guest User
Designer Double Room
Stayed in Jul 2023
Family
25 review
Amazing
Posted on Jul 17, 2023
Great place to stay, although the dryers took a long time to dry the clothes.
Response from Property: Dear guest, I am very sorry that I did not bring you a good check-in experience. Regarding the long drying time, we contacted the engineering department for rectification and debugging time. We look forward to your next check-in review. I wish you a happy life. .
JL927
Deluxe Room (2 beds)
Stayed in Oct 2023
Friends
8 review
Great
Posted on Oct 23, 2023
The hotel and room were not newly renovated, lighting was a little dim. Room was not big enough to open up 2 luggage for packing. Overall was quite a decent stay considering good value for money and considerably king of near to city center location.
Response from Property: A simple affirmation, Xiaoju has received satisfaction and praise from her friends. We will try our best to do better, and time will verify its unique value. welcome next time!
Hoong Keat
Deluxe Room (2 beds)
Stayed in Dec 2023
Couples
1 review
Amazing
Posted on Mar 1, 2024
Overall is good for clean hotel, wifi required mobile no OTP to connect.
TanValerie
Deluxe Family Room
Stayed in Oct 2023
Family
14 review
Outstanding
Posted on Oct 28, 2023
Loved it! Spacious rooms, great breakfast, curteous front office staff!
Response from Property: Dear guest, thank you very much for your thoughtful review. Xiaoju has been committed to creating warm and surprising services, so that you can find the comfort of home here and experience value-for-money services. It seems that Xiaoju I didn’t disappoint you. Thank you again for your praise. Xiaoju also hopes that you can come often.
Guest User
Deluxe Family Room
Stayed in May 2024
Friends
3 review
Outstanding
Posted on May 23, 2024
Service staff was very helpful
Guest User
Deluxe Family Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 20, 2024
Clean room. Very quiet.
Ado70
Tatami Double Room
Stayed in Jul 2023
Family
7 review
Very Good
Posted on Jul 11, 2023
Perfect location, nice staff
Dexter1
Deluxe Room (2 beds)
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jun 17, 2024
Facilities: All the necessary facilities are very comfortable
Hygiene: The hotel is very clean, there are always aunties cleaning the lobby, not to mention the rooms
Service: The service is in place
The hotel is very good, the breakfast is delicious😋 I will stay here again when I come to Chengdu next time (the pandas are very cute, I will come to Chengdu next time
Original TextTranslated by Google
Response from Property: [Good hygiene] [Good service] Dear guests: Thank you for choosing us and supporting Xiaoju. Your satisfaction with Xiaoju's facilities and services is the driving force of all Xiaoju staff. Making every guest feel at home is our ultimate goal. Xiaoju's guest rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travel. It is our honor to serve you, and all Xiaoju staff look forward to your next visit!
Xiaorongrong¹⁴¹³¹⁹🍻
Superior Double Room
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 16, 2024
The hotel environment is very good. You can eat oranges in the lobby as you like. The oranges are very sweet.
The rooms have automatic curtains. The toiletries are all orange-scented, which smells very good.
Two pandas were given to us when we left the hotel.
The service attitude of the staff is very good in all aspects.
Original TextTranslated by Google
Response from Property: [Attentive service] [Clean and tidy] Dear guests, hello! Thank you very much for your good evaluation of Xiaoju. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We will definitely stick to our beliefs in the pursuit of excellence and work hard to create beauty! Your satisfaction is our little happiness. Xiaoju looks forward to you and your family and friends coming again!
hehe234
Deluxe Room (2 beds)
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 9, 2024
I stayed at a nearby hotel first. Some comments said that the decoration took a while. In order to avoid pitfalls, I came to see it first. The front desk showed me two room types, both of which were very good. Although my family thought it didn't matter if it was a little expensive, I think it's okay for one person to live there. The hygiene, safety and decoration are all online, which is enough!
The decoration is unique
I was very satisfied after checking in. The attitude of the front desk was enthusiastic and answered all questions. They were considerate of the guests. I was very very satisfied this time. I will stay here again next time if I need it.
Original TextTranslated by Google
Response from Property: 【Good service attitude】Dear guest, hello! Thank you very much for your affirmation of the hotel service. I am very happy that you have a pleasant stay. In order to provide you with a more meticulous and thoughtful service experience, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling, Xiaoju has been working hard to practice the service concept of treating guests like relatives and friends. Satisfaction is only the starting point, and surprise and touching are the key. Xiaoju will look forward to your next visit with sincerity, sincerity, care and love~ I wish you a good mood every day
Jiaer
Superior Double Room
Stayed in Apr 2024
Family
23 review
Outstanding
Posted on Apr 14, 2024
Bring parents and children to play together, the location is good, the breakfast is also very good, if the room is a little bigger, it will be better, the staff are also very good, there is my favorite Fang Zhongshan Hu La Tang nearby
Original TextTranslated by Google
Response from Property: Seeing the customer's good comments, Xiaoju felt your satisfaction with us through the screen, which was very touching. The superior geographical location, unique design style, comfortable and clean living environment, and complete facilities and equipment are the reasons why many customers and friends choose Xiaoju. Intimate and meticulous service, let every friend see Xiaoju's smile, feel Xiaoju's sincerity, and feel the warmth and comfort of home is Xiaoju's tireless pursuit. At the same time, thank the customer for his full affirmation of Xiaoju. Xiaoju will continue to work hard and hope that you and your family will choose Xiaoju again next time! I wish you a happy life~