Minyoun Chengdu Dongda Hotel

Minyoun Chengdu Dongda Hotel Reviews

Minyoun Chengdu Dongda Hotel

No.39 Zidonglou Section of East Street, Chengdu, ChinaView Hotel Details
Minyoun Chengdu Dongda Hotel
Minyoun Chengdu Dongda HotelMinyoun Chengdu Dongda HotelMinyoun Chengdu Dongda Hotel
Check available rooms for your travel dates
We Price Match
1 night

Minyoun Chengdu Dongda Hotel Guest Reviews

4.8/5
Excellent
3384 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(3384)
Positive reviews(3321)
Reviews with photos/video(827)
Easy to get around(277)
Delicious breakfast(234)
Friendly front desk staff(215)
Close to metro(114)
Loved the night views(108)
Great swimming pool(28)
Negative reviews(63)
Moments of traveling
City Classic Room - City-View (Double bed)
Stayed in Jul 2024
Friends
1 review
4.0/5
Very Good
Posted on Jul 6, 2024
A little dated, but overall still a good hotel to stay. Location wise not within walking distance to shopping streets need to didi. Breakfasts are good though. There are plenty of food around the streets behind the hotel. That’s a plus point. Lobby is on the 33rd floors and you will need to take 2 lifts to your rooms…😂 over all good experience still.
Krusher
Elegant Queen Room
Stayed in Jul 2024
Friends
3 review
4.0/5
Very Good
Posted on Jul 4, 2024
Did a Pre-Trip with the same Hotel as my Company’s Convention and extended 1 more night Post Meeting. Specified Non-Smoking in my requesr and received a confirmation of my request being adhered. Yet I was given a Smoking Room!
Response from Property: We are very sorry for the inconvenience, We deeply apologize for give you a smoking room. We are urgently investigating to ensure such lapses do not happen again. We regret that your stay was not up to the standard you deserved. Please accept our sincere apologies. We value your feedback and it will help us to continually improve our services. Once again, I apologize deeply and look forward to the opportunity to fix your travel experience.
BeautyCam
Classic 2-bed Room
Stayed in Jun 2024
Friends
1 review
4.2/5
Very Good
Posted on Jun 23, 2024
Friendly and helpful front desk and restaurant staffs. Stayed here for 2nights. Reception at level 33 same as the restaurant also. Western and Chinese style breakfast, they have daily drinks in lobby free of charges.
Response from Property: Thank you very much for your positive comments on us, we are deeply honored. Your satisfaction is our greatest motivation. Find out how much you appreciate the front desk and restaurant staff, and how much you appreciate the reception on the 33rd floor. This is the result of our team's joint efforts. For the Western and Chinese breakfasts you mentioned, as well as the free drinks provided in the lobby, we ensure that the service quality is continuously improved, and the variety and taste are excellent. We promise that no matter which meal you choose, you can fully experience our professionalism and thoughtfulness. Feel free to let us know of any issues you may have or areas that need improvement, and your input will be a valuable guide for us to improve. We look forward to your next visit and feel our high-quality service again. Wish you all the best and have a good time!
Ruffs
City Classic Room - City-View (Double bed)
Stayed in Jun 2024
Friends
2 review
3.7/5
Posted on Jun 9, 2024
Hotel staff were friendly and helpful, located centrally within walking distance to 望平街 which houses many cafes, restaurants and other interesting stalls. Also near the 太古里 area which houses the famous shopping district comprising of various luxury brands.
Response from Property: Thank you very much for your positive comments and valuable suggestions, we are pleased to know that the friendly service of the staff and the convenient location of the hotel are so satisfied with you. About the detailed introduction of Wang Ping Street and Tai Koo Li, there is indeed a wealth of dining and shopping options. If you need any assistance or recommendations in the vicinity, feel free to ask our front desk. Look forward to your next visit and enjoy more quality service!
Guest User
Classic 2-bed Room
Stayed in Jul 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Helpful service and good location, made it easy to navigate the city.
Guest User
City Classic Room - City-View (Double bed)
Stayed in Jun 2024
Couples
24 review
3.5/5
Posted on Jul 6, 2024
A bit far from the subway. The room is quite old but amenities are nice.
Response from Property: Dear Guest,Thank you so much for taking the time to provide us with your valuable feedback. We truly appreciate your input and are grateful for your honesty in pointing out areas where we can improve.We have taken your concerns seriously and have already accelerated our communication with the hotel management team. Our goal is to undertake a comprehensive renovation and upgrade process as soon as possible, ensuring that every moment of your stay with us is filled with unparalleled comfort and pleasure.Furthermore, we would like to highlight that our hotel is conveniently located within a two-minute walk from the subway station, specifically Line 2, making it easy for you to explore the city or commute to your desired destinations.Thank you for your patience and understanding. We look forward to welcoming you back and providing you with a satisfying stay experience once again. If you have any further questions or concerns, please feel free to contact us at any time.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Couples
4 review
4.7/5
Amazing
Posted on Apr 29, 2024
Great looking hotel with amazing view. Clean and high standard. Location is okay, need to take a taxi around but still close to partying
Response from Property: Dear guests, thank you for your praise and feedback! We are glad that you are satisfied with the environment and hygiene of the hotel. Regarding transportation, it is true that it is convenient to take a taxi around the hotel. If you need help next time, you can contact the concierge to arrange it. With regards to the party location, there are indeed many activities around our hotel, but also ensure a peaceful resting environment. Looking forward to your visit again and bringing you a more convenient travel experience.
Guest User
Classic 2-bed Room
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 20, 2024
From the moment we got to this hotel in Chengdu, it was clear our hopes were going to be far exceeded. This hotel was the third out of five we stayed in during our trip across China. Despite its good price, it became a top highlight of our journey. It perfectly mixed value, location, cleanliness, and amazing service into one great experience. Every staff member we met, from the friendly porter who welcomed us, to the receptionists who checked us in smoothly, and the hardworking cleaning team, made us feel a real sense of warm hospitality that's rare to find. They were all so kind and paid attention to little details, making us feel very special and looked after the whole time. What really stood out was the kindness of the cleaning service. After we washed our clothes and left them drying in the bathroom, we came back to find that the cleaning person had kindly brought in a rack for our clothes and arranged them to dry better. This act of kindness touched us deeply and showed how much the staff does to look after their guests. The room service was also a highlight, with lots of tasty options that were better than we expected from hotel food. Every meal was enjoyable, adding extra comfort to our stay. Our room, high up in the building, had an amazing view of Chengdu, making our stay even better with beautiful views of the city, like the nearby Anshun Bridge. Even though we asked for a smoking room, the air in our room was still fresh thanks to a great ventilation system. The hotel's spot was also very handy. With a metro station close by that goes straight to Chengdu East Station and the Anshun Bridge not far away, getting around the city was easy. Adding to our positive experience, it was a pleasant surprise to find that some of the staff could speak some English, which we hadn't found in other hotels. Plus, the hotel had a cool robot service which was really interesting. The lobby and hotel grounds were incredible, too. And the breakfast was AMAZING – so varied, with a mix of Western and Eastern food choices. To sum it up, this hotel is a real hidden treasure in Chengdu. It brings together a great price with top service, cleanliness, and location, making it a perfect pick for travelers. The wonderful hospitality and kind actions we saw have made a big impression on us, promising that this hotel will be our top choice when we come back to the city. A big thank you to the whole team for making our stay unforgettable.
Response from Property: Dearguests,thankyouformakingMonyounChengduDongdaHotelasyourfirstchoiceforyourtriptoChengdu,andsharingyourstayexperiencewithus.Itisanhonortoreceiveyourrecognitionforthethoughtfulandenthusiasticservice.Yourpraiseisthedrivingforcebehindourprogress.Wewillcontinuetoworkhardandalwaysupholdthehospitalityof"Easternsentiment,treatingtheworldwithcourtesy".Weareveryhappythatyouhavenoticedandrecognizedthedetailedservicesofouremployees.Wewillpaymoreattentiontoservicequalityanddetails.ArrivinginChengduandstayingatMonyounChengduDongdaHotel,youcanstrollaroundTaikooLi,ChunxiRoad,andalsoenjoythesceneryofLinheWharf.Thankyouagainforyourpraise.Lookingforwardtoseeingyouagain!
David Shick!
Elegant Queen Room
Stayed in Apr 2024
Couples
11 review
4.7/5
Amazing
Posted on Apr 7, 2024
Nice place. Only complaint would be traffic down town during holiday time.
Response from Property: Thankyouverymuchforyourcomments!Weattachgreatimportancetoyouropinionandhaveconsideredyourtrafficproblems.Wehavebeenworkinghardtoimprovethetransportationsituationinthecitycenterwherethehotelislocated,andplantointroducemoretransportationsolutionsinthefuturetofacilitateyourcheck-inandcheck-out.Ifyouhaveanyotherquestionsorsuggestions,pleasefeelfreetocontactourcustomerserviceteamandwewillserveyouwholeheartedly.
Jen Mah
City Classic Room - City-View (Double bed)
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The staff are very friendly and helpful when we ask for their assistance in using the ALIPAY App for their metro station fees and how to use their services to make payment .
Response from Property: Dear guests, thank you for making Minyoun Chengdu Dongda Hotel as your first choice for your trip to Chengdu, and sharing your stay experience with us. It is an honor to receive your recognition for the thoughtful and enthusiastic service. Your praise is the driving force behind our progress. We will continue to work hard and always uphold the hospitality of "Eastern sentiment, treating the world with courtesy". We are very happy that you have noticed and recognized the detailed services of our employees. We will pay more attention to service quality and details. Arriving in Chengdu and staying at Minyoun Chengdu Dongda Hotel, you can stroll around Taikoo Li, Chunxi Road, and also enjoy the scenery of Linhe Wharf. Thank you again for your praise. Looking forward to seeing you again!
Guest User
City Classic Room - City-View (Double bed)
Stayed in Jul 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jul 3, 2024
CLEAN AND GOOD SERVICES PROVIED FOR EARLY CHECK UP , TAXI ARRANGEMENT AND BREAKFAST PICK UP. ENJOY MY STAY
Response from Property: Dear guest, I am very glad that you have highly evaluated our service. We know that all the progress of the hotel comes from the satisfaction and trust of every customer, so we are very pleased to see your praise. Satisfaction with taxi arrangements and breakfast avilable is undoubtedly an important goal of our work, and we will continuously optimize the process to ensure that every service can exceed your expectations. Regarding early inspection services, we will further improve efficiency and response speed to ensure that you can enjoy convenient and high-quality services at any time. At the same time, we have always promised to continuously optimize the menu and improve the service quality of breakfast service. Thank you again for your valuable feedback and choice. We look forward to your visit again and continuing to create a wonderful accommodation experience with you. I wish you a happy life!
Winnie
Guestroom (2 beds)
Stayed in Jun 2024
Friends
6 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Great facilities within the hotel! The cleaning staff was incredibly thoughtful and the customer service was extremely helpful!
Response from Property: 【Best Choice for Business trips】Dear Guests, thanks for your highly praise and we are delighted that you were satisfied with the hotel facilities and service. We will provide personalized services tailored to the needs and preferences of our customers. We will share your comments with every staff, Looking forward to your visit again!
Guest User
City Classic Room - City-View (Double bed)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Very nice and friendly service in general . Also very nice attention from the concierge Eason , the concierge Eason service and guest attention is exceptional.
Response from Property: Your appreciation is greatly appreciated and we are proud of Eason's excellent service. For your affirmation, our team will continue to remain professional and enthusiastic. If you have any other needs or questions, please feel free to contact our front desk, we will solve them for you in time, and look forward to bringing you a better check-in experience. Thank you again for your support and feedback!
Emmanuel
Elegant Queen Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The location is perfect. Just a short walk in between 2 metro stations that allow you to connect into 2 Metro Lines. The service is great. Real 5 Star Service especially the Butler service that assist us easily via WeChat. The breakfast buffet is amazing with wide selection of local and western breakfast choice. Staffs are all great and friendly. The room size is huge with a very nice view over the city. Although the hotel is a bit old but we can see that the hotel is well maintained and the amenities they provide is of high quality. One of us got sick with an upset stomach and the Buttler assisted us so nicely and even provided us a meal with room service for the upset stomach. We will definitely stay here again on our next trip to Chengdu.
Response from Property: Dear guests, thank you for your high praise of us and your recognition of the butler team. Your satisfaction is our greatest motivation. With regard to the year of the hotel, we are continuing to make improvements to provide a more modern experience. We apologize for your previous discomfort, and the butler's service reflects our concern for our guests. Looking forward to bringing you a new and beautiful stay experience.
Guest User
City Classic Room - City-View (Double bed)
Stayed in Nov 2023
Friends
2 review
4.7/5
Amazing
Posted on Nov 28, 2023
I had a great time staying at the hotel. The location is very convenient, rooms are great, large and so confortable! Highly recommended place for anyone in Chengdu!
Response from Property: Dearguests,ThankyouverymuchforstayingatourhotelduringyourstayinChengduandleavingbehindawonderfulexperience.Yourreviewisveryimpressive,andwehighlyappreciateyourevaluationofourhotel.Ourhotelislocatedinaconvenientlocationwithspaciousandcomfortablerooms,completefacilities,andthefacilitiesareverymodern,allowingyoutoexperiencethebeststayexperience.Wegreatlyappreciateyourrecommendation.IfyouneedtotraveltoChengduagain,wearemorethanhappytoprovideyouwithmoreservicesandsupport.Lookingforwardtomeetingyouagain!Sincerely,FrontOfficeManager