Dorsett Chengdu

Dorsett Chengdu Reviews

Dorsett Chengdu

No.168 Xiyulong Street, Qingyang District, Chengdu, Sichuan, 610000, ChinaView Hotel Details
Dorsett Chengdu
Dorsett ChengduDorsett ChengduDorsett Chengdu
Check available rooms for your travel dates
We Price Match
1 night

Dorsett Chengdu Guest Reviews

4.7/5
Outstanding
3417 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(3417)
Positive reviews(3318)
Reviews with photos/video(607)
Easy to get around(534)
Convenient location(429)
Close to metro(346)
Friendly front desk staff(237)
Large rooms(199)
Delicious breakfast(169)
Luxurious(34)
Negative reviews(99)
Kok Chye
Dorsett Twin Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The hotel front desk staff Mr Luras and Ms Snnshine helpful allow us doing early check in for a rest. Give us the suggestions in our trips Hotel with good location(beside metro station)
Response from Property: Dear Guest, Thank you for your kind review. We are so glad that you enjoyed your stay throughout, with exceptional service provided by our team. As you say, our locations are definitely one of unique selling points. With the hotel located near to the Metro line 1& 4, our guests are just a few steps away from must-see attractions and modern-day conveniences.We thank you for your kind review and look forward to be in service to you again. Best Regards! Dorsett Chengdu
Roy
Dorsett King Room
Stayed in Jul 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Luxury rooms great location next to Luomashi metro station exit F. Great restaurant meals 2 floor has great special for 1
6/11
Response from Property: Dear Guest, Thank you for your kind review. We are so glad that you enjoyed your stay throughout, with exceptional service provided by our team. As you say, our locations are definitely one of unique selling points. With the hotel located near to the Metro line 1& 4, our guests are just a few steps away from must-see attractions and modern-day conveniences.We thank you for your kind review and look forward to be in service to you again. Best Regards! Dorsett Chengdu
groovycon
Dorsett King Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
So happy with my one week stay in Dorsett Grand Chengdu!! Had a great service from 小余 Eva during check-in & she was so nice to upgrade me to a Suite!! Love the clean & spacious space… Furnitures & interior were well maintained. Housekeeping sisters are really nice people too, they always gave me things that I need quickly whenever I ask. I must also highlight about the security level at night in the hotel made me feel safe at all times, which are many male staffs looking after at ground floor… Every staffs had made this hotel a great place to stay, well done!! :D
Response from Property: Dear Guest,Thank you for your kind review. We're so glad that you have a nice stay. We hope to welcome you back to Dorsett Chengdu for us to be in service to you again. Thank you. Regards, Dorsett Chengdu
wang_unnie
Dorsett King Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Excellent service, lobby smells great. Location is good, v fast via didi to popular places.
Response from Property: Dear Guest, Thank you for your kind review. We are so glad that you enjoyed your stay throughout, with exceptional service provided by our team. As you say, our locations are definitely one of unique selling points. With the hotel located near to the Metro line 1& 4, our guests are just a few steps away from must-see attractions and modern-day conveniences.We thank you for your kind review and look forward to be in service to you again. Best Regards! Dorsett Chengdu
Guinn
Dorsett King Room
Stayed in Jun 2024
Solo travelers
4 review
4.5/5
Great
Posted on Jun 29, 2024
The location is very good, it is near to all the amenities and few stop to Tianfu square and other major shopping.
Response from Property: Dear Guest, Thank you for your kind review. We are so glad that you enjoyed your stay throughout, with exceptional service provided by our team. As you say, our locations are definitely one of unique selling points. With the hotel located near to the Metro line 1& 4, our guests are just a few steps away from must-see attractions and modern-day conveniences.We thank you for your kind review and look forward to be in service to you again. Best Regards! Dorsett Chengdu
Anonymous User
Dorsett King Room
Stayed in Jul 2024
Family
6 review
4.7/5
Amazing
Posted on Jul 24, 2024
good location, easy access to metro station. but food varieties not too much.
Response from Property: Dear Guest, Thank you for your kind review. We are so glad that you enjoyed your stay throughout, with exceptional service provided by our team. As you say, our locations are definitely one of unique selling points. With the hotel located near to the Metro line 1& 4, our guests are just a few steps away from must-see attractions and modern-day conveniences. We thank you for your kind review and look forward to be in service to you again. Best Regards! Dorsett Chengdu
Esnong
Dorsett Twin Room
Stayed in Jul 2024
Friends
4 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Place is nice but I think pretty average. I think better to pick other places 😬
Response from Property: Dear Guest, Thank you very much for kindly taking the time to feedback to us. It was unfortunately that you had unpleasant experience in our hotel. We attach great importance to your feedback, and share this with relevant department for possible actions to be taken. If you have any assistance during your stay, please feel free to contact us at any time to help you. Looking forward to welcoming you again in the near future. With Regards! Dorsett Chengdu
Guest User
Dorsett King Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 6, 2024
I have an excellent 5 nights stay. The location is excellent and hotel service are great too. I was given an upgrade by the great front desk, the room with bathtub was spacious and clean. For sure will stay here again during my next trip.
6/9
Response from Property: Dear Guest,Thank you for your kind review. We're so glad that you have a nice stay. We hope to welcome you back to Dorsett Chengdu for us to be in service to you again. Thank you. Regards, Dorsett Chengdu
Anonymous User
Dorsett King Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 6, 2024
Great stay! Big and spacious, near train station too! 管家小孙assisted for late checkout via WeChat. Easy to communicate with hotel. Loan of umbrella is free. There is no need to purchase umbrella 👍🏻
Response from Property: Dear Guest,Thank you for your kind review. We're so glad that you have a nice stay. We hope to welcome you back to Dorsett Chengdu for us to be in service to you again. Thank you. Regards, Dorsett Chengdu
Pinnk Pinnk
Dorsett King Room
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Very nice hotel and super convenience as the mrt only a minutes away and can go to many places with the mrt. Highly recommended to stay at this hotel as is really convenient and nice environment and the staff also very friendly 🤩
Response from Property: Dear Guest, Thank you for your kind review. We are so glad that you enjoyed your stay throughout, with exceptional service provided by our team. As you say, our locations are definitely one of unique selling points. With the hotel located near to the Metro line 1& 4, our guests are just a few steps away from must-see attractions and modern-day conveniences. We thank you for your kind review and look forward to be in service to you again. Best Regards! Dorsett Chengdu
shuahnee
Dorsett Twin Room
Stayed in Apr 2024
Friends
19 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Metro under a stone’s throw , a great location for light travellers as Chengdu is accessible by metro.
Response from Property: Dear Guest, Thank you for your kind review. We are so glad that you enjoyed your stay throughout, with exceptional service provided by our team. As you say, our locations are definitely one of unique selling points. With the hotel located near to the Metro line 1& 4, our guests are just a few steps away from must-see attractions and modern-day conveniences. We thank you for your kind review and look forward to be in service to you again. Best Regards! Dorsett Chengdu
Wong Mee Hsia
Dorsett King Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
I am happy with my stay at Dorsett Hotel.Room was clean and well maintained.Highly recommended Superb location,good service and comfortable
Response from Property: Dear Guest,Thank you for your kind review. I’m so glad that you have a nice stay. We hope to welcome you back to Dorsett Chengdu for us to be in service to you again. Thank you. Regards, Dorsett Chengdu
Kin Wing Stephen
Deluxe Room
Stayed in Mar 2024
Couples
2 review
3.7/5
Posted on Apr 2, 2024
All good and meet with service standard as accredited 4 stars hotel. But it was not acceptable by the food waste trolly moving around the dining room in particular it had been awful in the mind of foreigners.
Response from Property: Dear Guest,Thank you for your kind review. I’m so glad that you have a nice stay and enjoy service provided by our team. The issue you mentioned, we have shared this with related department for possible actions to be taken. Thank you again and looking forward to welcoming you back in a near future. With Regards! Dorsett Chengdu
Appelliefie
Dorsett King Room
Stayed in Mar 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Apr 4, 2024
It was pure joy to stay at the Dorsett Chengdu. The hotel is situated very conveniently next to the metro entrance and it is one of the main lines in Chengdu. I could easily travel to the main attractions. Staff was friendly and helpful. The lavender pillow that I requested did not smell like lavender at all, but it was a nice touch to my stay there. The bath is really small and I think they could have utilized the space in the bathroom better. I could not straighten my legs in the bathtub. The room was spacious and spotless. I will definitely stay at the Dorsett again when I visit Chengdu in future!
Response from Property: Dear Guest,Thank you for your kind review. I’m so glad that you have a nice stay. We hope to welcome you back to Dorsett Chengdu for us to be in service to you again. Thank you. Regards, Dorsett Chengdu
Guest User
Dorsett King Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Dorsett Chengdu proved to be a wonderful base for my trip. Great location steps from the metro, comfortable room, and most importantly great service. Especially from 孙明 (Lucas) - he spoke good English and helped me greatly during my stay. Staff like him are what made the property feel special.
Response from Property: Dear Guest,Thank you for your kind review. I’m so glad that you have a nice stay. We hope to welcome you back to Dorsett Chengdu for us to be in service to you again. Thank you. Regards, Dorsett Chengdu