To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1163)
Positive reviews(1142)
Reviews with photos/video(48)
Delicious breakfast(94)
Friendly front desk staff(89)
Large rooms(34)
Convenient parking(28)
Close to metro(13)
Stayed multiple times(11)
Easy to call taxis(10)
Nice elevator(7)
Negative reviews(18)
Guest User
Superior Room (2 Beds)
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 31, 2024
Good for business traveller. Room is spacious and clean. Have resting area and study table.
Passport Visionz
Guestroom (Double Bed)
Stayed in Aug 2024
Business travelers
127 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Awesome booking again
Guest User
Superior Room (2 Beds)
Stayed in May 2024
Business travelers
3 review
2.7/5
Posted on May 29, 2024
The front desk staff is very easy to communicate with. However, the hygiene of the room is really average. Not to mention the various things in the corners, there are ready-made gravel chips on the desk.
Original TextTranslated by Google
Response from Property: Dear Duoyou, first of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We will also find ways to improve the problems you have reported. We regret that we could not meet your expectations. Please allow us to express our sincerest apologies to you. In response to the questions you have raised, we will definitely actively improve our software services and improve our hardware facilities. We hope to have the opportunity to provide you with better services in the near future.
Yapinanshiwusir
Superior Room (2 Beds)
Stayed in Oct 2023
Family
18 review
5.0/5
Outstanding
Posted on Oct 14, 2023
The good things can be seen by everyone. After my girlfriend retouched the pictures, she became even more elegant.
Let me tell you two things that can be improved.
The water provided by 1 is not as good as that of Huazhu, which comes standard with Bamapo Spring.
In addition to super luxury hotels,
The second echelon focuses on the light and luxurious Atour.
The leader is a bit embarrassed 😳
2 Guests ask a robot to deliver bath towels
Guests asked for bath towels to be placed on the floor.
The waiter refused bluntly.
I want to explain politely or get the cart tray
Enjoy the most basic quality of Amman at a basic price
will be a development direction
The following is the paid content——
Original TextTranslated by Google
Response from Property: Dear Duoer friends ~ Thank you for your perfect evaluation of Duoer. Your recognition is the driving force for Duoer's progress. Sometimes an unforgettable experience does not necessarily mean luxury and cumbersomeness, but rather the warmth close to the heart. Thank you very much for your valuable opinion, we will seriously consider it. In the vast sea of people, meeting you is fate. We look forward to you choosing us again!
Kylintansuozhe
Superior Double Room
Stayed in Aug 2023
Travel with friends
2 review
1.0/5
Posted on Sep 21, 2023
There is no one of the worst Atour hotels I have ever stayed in. The quality, service, staff attitude, facilities and hygiene issues make me very depressed.
The quality of the hotel is really disappointing. Not enough attention was provided to my requests and needs throughout the entire process from check-in to check-out
The service was not good, the staff were not enthusiastic, and there were many problems with the facilities. When I arrived at the store that day, I was told that the room was not soundproofed and was next to the corridor. I was determined not to stay in the elevator room at the end. I was heartbroken. I asked if there were any other room types. , I paid more for an upgrade and the front desk saw something wrong with me and told me that I had been upgraded for free (I don’t know if it was because the hotel ran out of rooms and asked for good reviews for the upgrade)
There is an indescribable stench in the bathroom. The hygiene is really lacking in detail.
It felt like I was at a racing track in the middle of the night... I had a nervous breakdown. I am originally an introvert who understands the difficulties of others and doesn't really judge others. It really bothers me when I think of this. Please can you focus on your qualities?
Moreover, the picture display is very different from the actual situation. The photo is deceiving and the location is very off...
Original TextTranslated by Google
Response from Property: Dear Duoer, I am very sorry that I did not give you a satisfactory check-in experience. If you have any questions during your stay, you can contact us at any time. Duoer will be online 24 hours a day to solve it for you.
Guest User
Superior Double Room
Stayed in Sep 2021
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 24, 2021
The service was excellent
🚗 Transportation: convenient transportation
🧹Sanitation: clean and tidy
[Boutique Hotel] Very good attitude. good good good good
Original TextTranslated by Google
Response from Property: Thank you Duoyou for your full praise. Your satisfaction is the driving force for Duoer's growth, and Duoer will definitely continue to work hard. There is no best, only better. I look forward to meeting you next time.
kitkit64
Superior Room (2 Beds)
Stayed in Sep 2021
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 24, 2021
The rooms are well designed, newly decorated and comfortable. The hair dryer works very well 😆 will visit again.
Original TextTranslated by Google
Guest User
Superior Room (2 Beds)
Stayed in Sep 2021
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 21, 2021
The hotel service is completely user-friendly. Because I need to renew the room for one night, I don’t want to change the room, so I just ask at the front desk if it’s okay. As a result, the service staff is super good, saying that there is no need to change the room or the card. As long as I book the room online, I can directly use the original room card to swipe the card the next day. No signature is required. Very convenient.
🔔Service: A great
Original TextTranslated by Google
Xiaoyingrespect
Superior Double Room
Stayed in Sep 2021
Other
1 review
5.0/5
Outstanding
Posted on Sep 25, 2021
The environment is very good, the service attitude is very good, and the stay is very comfortable.
Original TextTranslated by Google
Guest User
Guestroom (Double Bed)
Stayed in Sep 2021
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 25, 2021
The room feels great, the staff is very welcoming, and the stay is very comfortable
Original TextTranslated by Google
Hongdezhima
Superior Double Room
Stayed in Sep 2021
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2021
The service is very good and will continue to support Atour