13F, Tower B, Future Center Building, No.26 Dongfeng Road, Chenghua District, Chengdu, Chenghua District, Chengdu, Sichuan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
ISEYA Design Hotel (Chengdu Taikoo Li) Guest Reviews
4.7/5
Outstanding
1631 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All reviews(1631)
Positive reviews(1606)
Reviews with photos/video(657)
Well designed(194)
Classy environment(152)
Many amenities(99)
Good audiovisual experience(62)
Friendly front desk staff(55)
Located downtown(21)
Nice bathtub(19)
Loved the night views(10)
Negative reviews(25)
PATRICK-CHEAH
Red & Black King Room
Stayed in Sep 2024
Couples
10 review
3.2/5
Posted on Nov 4, 2024
It's not worth staying here for the same price, there are a lot of different hotel in a building, all hotel uses the same elevator. cleanliness is very poor, there is nothing nice to eat and shop near this area. inconvenient walking distance to Chungxi road , there are better hotel for this price range near Chungxi road. The projector is useless have to log in certain membership to watch TV. The bathtub is a joke input water small caliber only and new near hr to fill. worst hotel stayed for my Chengdu trip October 2024
6/20
Response from Property: Dear guests, Hello! All of us at ISEYA would like to express our sincere apologies for such a bad experience. Regarding the hotel environment you mentioned, the hotel is currently unable to manage the single-family due to the restrictions of the business model, but the single-family management is our good vision all along. Regarding the location you mentioned, the hotel is located close to the Taikoo Li business district and Chunxi Road Pedestrian Street, which can be reached by foot and subway, and the transportation is very convenient. I'm sorry for not knowing in advance that you need to log in as a video member and put the need for bathtub water, which has caused you a bad feeling, and I apologize again. As a young brand, we know that there is still a long way to go. Once again, I would like to express my deepest apologies to you, and we look forward to your understanding, and we will definitely do our best to forge ahead on the road ahead. Thank you for all your understanding and support! Apologies again!
JennyT
Red & Black King Room
Stayed in Aug 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 22, 2024
A huge thank you to the amazing front desk team Xiao Tao and Xiao Wen for their excellent service! Not only were they super helpful, but they also assisted me with my two suitcases all the way downstairs to catch my taxi. Truly made my stay even better!
Response from Property: Dear guests: We are honored to be recognized by you. We are deeply grateful for your praise to the service butler Xiaotao and Xiaowen and your recognition of our hotel service. We are very happy to create beautiful memories with you and look forward to meeting you again! [ShiYe Hotel, which has won the "Golden Watt Award" and "British SBID Award" for many times, has a sense of magazine cover, 100-inch large-screen projection and whole-house BOSE sound, all in ISEYA Shiye Design Hotel. As the "Top 100 Brands of China High-end Hotels" selected by Maidian Research Institute, ISEYA's strict hygiene and security measures ensure the best experience for its guests. The hotel also provides take-away delivery to the room and free laundry service]
Guest User
Family Suite
Stayed in Jun 2024
Couples
2 review
4.2/5
Very Good
Posted on Jul 16, 2024
Initially we thought that we went to the wrong place as the entrance doesn’t look like a hotel that cost abt 600 per night. Then we asked the receptionist in the A tour hotel next door n confirmed it is the correct place. We took the lift up n saw a surprise modern and stylish renovation. The front desk was nice to let us check in earlier before 12 noon. The room has projector and smart toilet. Room size to me is a bit small. And there is a few bus stops from the hotel to tai gu Li.
Response from Property: Dear guests, Hello! Thank you very much for choosing to stay at ISEYA Design Hotel! We are very grateful for the recognition you have given us in terms of design style and service! However, we are sorry that we did not bring you a perfect experience. We are sorry about the problem you mentioned about the public area on the first floor. We will negotiate with the relevant parties as soon as we receive your feedback. In the future, we will continue to reflect on our shortcomings and strive to seek progress to improve. If we are lucky enough to be chosen by you again, I hope you can see our growth and progress. Looking forward to seeing you in Chengdu!
Jade
270° City-View Deluxe Suite - 1 Bedroom
Stayed in Oct 2023
Couples
7 review
4.5/5
Great
Posted on Nov 17, 2023
We booked the corner room, it was so comfortable and nice, had a nice view too. Loved all the amentities in the room :)
Fantastic service! Receptionists were all super lovely and helpful. Would definitely book again!
This hotel is in a building with a few other hotels, the level that this hotel is on, is really nice and clean. However the only thing was the public lift up towards this hotel, sometimes had cigarette smells.
Response from Property: Dear guest,Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our view and service.We have dealt with the smoke smell problem you mentioned as soon as possible.Thank you again for all your feedback of your stay, each of your suggestion would help us prove our services and procedures indeed in the future. We genuinely look forward to seeing you again and expect you to witness our progress in anytime.
이동욱
270° City-View Deluxe Suite - 1 Bedroom
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Best service I've ever seen. thank you so much :)
Response from Property: Dear guest,Thank you for choosing to stay at ISEYA Hotel Chengdu.We are very grateful for your recognition of our service.Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Dickson
Family Suite
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 19, 2024
Nice relaxing plaxe....staff super friendly....because is ok
Response from Property: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our service, Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Guest User
Red & Black King Room
Stayed in Feb 2024
Couples
12 review
4.0/5
Very Good
Posted on Mar 19, 2024
Nice hôtel, friendly staff
Response from Property: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our service, Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
_KC_
Red & Black King Room
Stayed in Nov 2023
Couples
7 review
4.2/5
Very Good
Posted on Dec 29, 2023
Good Service
Good Location
Response from Property: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our service, location. Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
KidLee
270° City-View Deluxe Suite - 1 Bedroom
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 8, 2024
cool…
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。對於您給予的讚許以及認可,我們深表感激,很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、百寸大屏投影和全屋BOSE音響,盡在ISEYA世野·設計酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】
Guest User
Red & Black King Room
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Dec 20, 2024
The hotel is very close to the subway station, which is very convenient for travel. The facilities and equipment in the room are very complete, the projection texture is also very good, and the high-definition large screen. There are also smart toilets, Bluetooth speakers, etc., which are all very good. The room is very clean and the bedding is also very neat. It is so comfortable to lie on the bed and watch a movie after taking a shower! It makes people feel very relaxed, just like at home, great, good reviews! There is also a caring butler service. The little butler Dandan provides good service, and the hotel staff are very polite and professional.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。對於您給予管家丹丹的讚許以及對我們在地理位置、衞生和服務方面的認可,我們深表感激,很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、百寸大屏投影和全屋BOSE音響,盡在ISEYA世野·設計酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】
Guest User
Red & Black King Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 18, 2024
I can only say that this hotel is so considerate. I looked at the reviews online and most of them praised the service, which gave me the feeling of visiting a relative's home. After checking in, it was indeed true. For example, when we ordered takeout, the housekeeper Hee Hee would deliver the takeout to the door of my room, which was safe and secure. Because I stayed for a few more days, I needed to make a new room card, and the housekeeper would make a new room card and send it to my room. When I extended my stay, he would also ask me if I needed cleaning, so I didn't have to ask myself. I will stay here again next time if I have the chance. It's a very good experience!
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。對於您給予管家嘻嘻的讚許以及我們在服務方面的認可,我們深表感激,很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、百寸大屏投影和全屋BOSE音響,盡在ISEYA世野·設計酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】
Guest User
Black Rock King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
In this hotel designed by Shiye, I experienced the comfort of both elegance and comfort. Every corner of the room exudes comfort and warmth, and the equipment and facilities are advanced and complete. The staff helped and met my every need with meticulous care. Moreover, the hygiene of the room is impeccable, and the fresh and comfortable environment makes my body and mind completely relaxed.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。對於您給予管家柚子的讚許以及我們在設施設備、衞生和服務方面的認可,我們深表感激,很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、百寸大屏投影和全屋BOSE音響,盡在ISEYA世野·設計酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】
Guest User
Family Suite
Stayed in Nov 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 12, 2024
I had a great time at the Chengdu Shiye Hotel. I am very grateful for the care of the housekeeper Lanlan. Thumbs up! The hotel is conveniently located near Taikoo Li, making it easy to travel.
The facilities in the hotel are very modern, the room layout is reasonable, and the facilities and equipment are also complete. There are smart toilets, electric curtains, XGIMI projectors and Bose Bluetooth speakers. The bedding used is soft and comfortable.
In terms of hygiene, it is also carefully cleaned, clean and hygienic, and the sheets and quilts are as white as snow. Every corner shows the hotel's strict requirements and care for hygiene.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。對於您給予管家蘭蘭的讚許以及我們在位置、設施設備和衞生方面的認可,我們深表感激,很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、百寸大屏投影和全屋BOSE音響,盡在ISEYA世野·設計酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】
Guest User
270° City-View Deluxe Suite - 1 Bedroom
Stayed in Nov 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 12, 2024
This time when I came to Chengdu, I stayed at the "Shiye" Hotel and was deeply attracted by its charm. The hotel's service was very thoughtful, especially the housekeeper Lanlan, who replied to messages and responded promptly, making people feel like spring breeze. The hotel is located in the first ring of Chengdu, not far from Taikoo Li, and it is very convenient to travel to various attractions. When I entered the lobby, I felt like I walked into the world of "Grave Robbers' Chronicles". The style is very unique and the design is very strong. The facilities in the room are also very complete and clean. Overall, the stay experience this time is quite good, and I can experience other stores if I have the opportunity.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, hello! We are honored to be recognized and loved by you. We are deeply grateful for your praise for the housekeeper Lanlan and our recognition of the location, design and hygiene. We are very happy to create beautiful memories with you and look forward to meeting you again! [ISEYA Shiye Design Hotel is a trendy hotel that has won the "Golden Tile Award" and "British SBID" awards many times. It has a magazine cover feeling when you check in, a 100-inch large-screen projection and BOSE speakers throughout the house. As one of the "Top 100 Mid- to High-end Hotel Brands in China" selected by Maidian Research Institute, ISEYA's strict hygiene and security measures ensure the best experience for guests. The hotel also provides take-out delivery to the room and free laundry services]
Guest User
Red & Black King Room
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 12, 2024
I had seen it on my phone before. This time when I came to Chengdu, I decided to stay in this "Shiye" hotel with a strong sense of design. It didn't disappoint me!
The interior environment of the hotel is really good, with a strong sense of design. It is designed in the style of "Grave Robbers' Chronicles" and looks good in photos!
The room is clean and tidy, the details are well done, the bedding is also soft and comfortable, and the service is also very good. Thumbs up! The housekeeper Lanlan is very considerate and thoughtful. I have recommended it to other friends.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。對於您給予管家蘭蘭的讚許以及我們在環境、設計和衞生方面的認可,我們深表感激,很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、百寸大屏投影和全屋BOSE音響,盡在ISEYA世野·設計酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】