Holiday Inn Chengdu High-Tech Center Guest Reviews
4.7/5
Outstanding
679 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(679)
Positive reviews(668)
Reviews with photos/video(73)
Classy environment(58)
Large rooms(55)
Friendly front desk staff(55)
Quiet & comfortable(53)
Delicious breakfast(51)
Perfect for business trips(13)
Would stay again(11)
Delicious buffet(6)
Negative reviews(11)
woon kan
1 King Standard
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Room was great. Breakfast spread was good. Combination of local and western. They have coffee machine that provides for takeaway, convenient for the on-the-go. Located at the outer 3.5 ring from centre of Chengdu. We stayed here for 1 night before heading north west.
Response from Property: Dear Guest,Thank you for choosing to stay with Holiday Inn Hi-Tech Center. Making our guests feel the "True Hospitality" and providing comfortable and convenient experiences have always been our priority. We appreciate your comment and looking forward to your next stay with us. Have a good day!
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Aleksandr Gold
1 King Standard
Stayed in Feb 2025
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Service one of the best in China! Thx so much for that! Clean, warm, nice!
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Chengdu New Hope High-Tech Center. The hotel has always been adhering to the "true hospitality" and we are committed to providing every guest with a comfortable travel experience. Thank you very much for your praise of the hotel. All the hotel staff are looking forward to your visit again and wish you a happy life!
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RobGZ22
1 King Standard
Stayed in Oct 2024
Solo travelers
94 review
3.2/5
Posted on Oct 5, 2024
A 5-star hotel with 3-star prices. Why would that be? It's in the city outskirts, and not very close to the metro. The air con is locked at a too-warm 26C (it was cooler outside but the windows don't open). The shower drains were stopped. It's unclear that the fitness center was accessible. On the plus side, the room was spacious and the breakfast buffet good.
Response from Property: Dear guest,Thank you for sharing your feedback. We apologize for the inconveniences during your stay.We apologize for the blocked shower drains and any confusion about the fitness center. We'll review our maintenance and communication efforts to improve your experience.We're glad you found the room spacious. Your feedback helps us improve.We hope to welcome you back for a better experience.
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YUN SING
1 King Standard Balcony
Stayed in Jun 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jun 28, 2024
The hotel provids good service to the customer, staffs are very friendly. I enjoy my stay in Holiday Inn hotel.
Response from Property: Dear DERRICKDN,Thank you for choosing to stay with Holiday Inn Chengdu High-Tech Center. Making our guests feel the "True Hospitality" and providing comfortable and convenient experiences have always been our priority. We appreciate your comment and look forward to your next stay with us. Have a good day!Sincerely,Vivian Han General Manager
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Chi Fai Pang
Deluxe Room
Stayed in May 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Jun 11, 2023
This hotel has all the amenities and recommended by the trip sponsor.
Response from Property: Dear guest, thank you for staying with Holiday Inn Chengdu High-Tech Center, we have always been trying make our guests feel the "True Hospitality" and make our guest have a comfortable and convenient travel experience. We are looking forward your next stay with us, have a good day! ---- Vivian Han General Manager
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Guest User
1 King Standard
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 17, 2023
candy liang超级nice~
Response from Property: 尊敬的賓客,感謝您選擇下榻成都新希望高新中心假日酒店,酒店一直秉承着“真正的待客之道”並落實在我們的日常工作當中,希望我們的每一位客人都能擁有舒適便捷的旅居生活,感謝您對我們同事的認可與信賴。酒店全體員工期待着您的再次光臨,祝您生活愉快!—— Vivian Han韓朝靚 酒店總經理
Guest User
2 Double Standard (2 Beds)
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Special thanks to Yeezy at the front desk for his attentive care. Not only was the service warm and thoughtful, but he also gave us breakfast, which made us feel warm. This stay was a very pleasant experience and highly recommended!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻成都新希望高新中心假日酒店,酒店一直秉承着“真正的待客之道”,我們致力於讓每一位客人都能擁有安逸的旅居體驗,十分感謝您對酒店以及我們同事的好評。酒店全體員工期待着您的再次光臨,成都最近降雨降温,出門請注意保暖,祝您生活愉快!
Yuanfangdejiazxy
1 King Standard
Stayed in Dec 2024
Business travelers
106 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The hotel environment is very good, very quiet, good sound insulation, and it is also very convenient to the conference center next door. The second floor of the hotel is connected, so you don't have to leave the hotel, which is convenient for people attending meetings
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻成都新希望高新中心假日酒店,酒店一直秉承着“真正的待客之道”,我們致力於讓每一位客人都能擁有安逸的旅居體驗,十分感謝您對酒店的好評。成都近日有倒春寒降温,出門請注意保暖,酒店全體員工期待着您的再次光臨,祝您生活愉快!
Guest User
1 King Standard High Floor
Stayed in Nov 2024
Couples
1 review
0.5/5
Posted on Dec 1, 2024
This is my first bad review. I can't hold it in any longer. The air conditioner can't adjust the mode and temperature. The room temperature is set to 28 degrees or above. Not to mention environmental protection, how can the management ********* open such an air conditioner? Is this the reincarnation of the little match girl? Do you think it will be fine if you turn it off? Sorry, even the air conditioner in the ** corridor can make the room temperature 27 degrees. *** The more I think about it, the angrier I get. I have to wear a down jacket when I go out in winter, but I can't even wear a short sleeve in the room. I saw another comment that someone else's child was hospitalized due to the heat. ****.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Chengdu New Hope High-tech Center. We are deeply sorry for your experience. Your suggestions are very important to us. We will discuss and improve them in other departments, hoping to avoid such situations. happens, I wish you a happy life!
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Guest User
2 Double Standard (2 Beds)
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The hotel room is large, well-equipped, beautiful, and clean. The front desk lady is warm and thoughtful, and is very patient with phone inquiries, making the stay feel very warm. I will choose this hotel again if I have the chance.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻成都新希望高新中心假日酒店,酒店一直秉承着“真正的待客之道”,我們致力於讓每一位客人都能擁有安逸的旅居體驗,十分感謝您對酒店以及我們同事的五星好評。酒店全體員工期待着您的再次光臨,成都近日冬季降温,出門請注意攜帶額外衣物,祝您生活愉快!
Anonymous User
1 King Standard High Floor
Stayed in Nov 2024
Family
24 review
0.5/5
Posted on Nov 2, 2024
How come there are no negative points!! The hotel has no air conditioning, the indoor temperature is almost 30 degrees, adults and children can't sleep, they can only sleep with the door open. The temperature difference is too big, and I didn't sleep all night. The child vomited many times in the morning, and no one cared unless I called to complain. I went to the hospital for treatment. I vomited in the hospital too!! I will say sorry, yes yes yes!!! At first, it was said that the hotel would not turn on the air conditioning in this season, only the fresh air. Later, a manager said that the air conditioning is now open in stages, and some customers are afraid of the cold, so it is not turned on!! The worst Holiday Inn I have ever met, the worst five-star hotel I have ever met!!
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Crowne Plaza Chengdu New Hope High-Tech Zone. We are deeply sorry for the related experience you mentioned in your review! The hotel strives to provide every guest with a home away from home experience. We sincerely thank you for your visit and valuable comments, and wish you a happy life!
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Xingxiao
2 Double Standard Balcony (2 Beds)
Stayed in Oct 2024
Travel with friends
30 review
4.8/5
Amazing
Posted on Oct 8, 2024
Overall, I am more satisfied with this stay than the last time. The member benefits during check-in and the entire stay were all provided, which is quite satisfactory. Although there is no takeaway robot, it is also good to help with takeaways. The only thing is that when I upgraded my room to the executive floor, the hotel does not have an executive lounge, which feels a bit strange. The breakfast environment is good, and the food content is the usual Crowne Plaza configuration, nothing special.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻成都新希望高新中心假日酒店,酒店一直秉承着“真正的待客之道”,我們致力於讓每一位客人都能擁有安逸的旅居體驗,十分感謝您對酒店以及我們同事的五星好評。酒店全體員工期待着您的再次光臨,成都已進入秋季降温,出門請注意攜帶額外衣物,祝您生活愉快!
Guest User
1 King Standard
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is very cost-effective and convenient for travel. There was no price increase during the National Day holiday, and the service was not reduced. The staff were very professional, the front desk check-in was very efficient, and the front office manager Chen Jun was very enthusiastic and had a good service attitude. He actively answered all my inquiries. The room was large, the bedding was very comfortable, and the overall stay experience was very good. After checking out, the guest relations department would also care about the stay experience again, and the service was very comprehensive.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻成都新希望高新中心假日酒店,酒店一直秉承着“真正的待客之道”,我們致力於讓每一位客人都能擁有安逸的旅居體驗,十分感謝您對酒店的認可。酒店全體員工期待着您的再次光臨,成都最近平均温度為16°-20°,出門請添加衣物,祝您生活愉快!
jackal841110
1 King Standard
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Location: Located outside the West Third Ring Road. Although not in the city center, it is very convenient to drive to Dujiangyan, Qingcheng Mountain, Panda Valley, Sanxingdui, Meishan, Leshan, and Shuangliu Airport. You don't have to go into the city to avoid traffic jams. Of course, it is also convenient to go into the city.
Hardware: Breakfast is rich, and you don't have to wait for a seat at any time (there is an area on the left side of the Crowne Plaza entrance that can also be used, but it is not very obvious)
The room is large, and the addition of a bed still does not affect the normal use of 2 adults and 1 child.
The rain shower has a top spray.
The water temperature of the swimming pool is suitable, and there are not many people. During the National Day holiday, no more than 5 people go each time.
Software: Professional and efficient service. Arrange the extra bed in advance, send the parking ticket in time, and respond to service needs at any time through WeChat in a timely manner.
In short, it is cost-effective, good service, and worth recommending.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻成都新希望高新中心假日酒店,酒店一直秉承着“真正的待客之道”,我們致力於讓每一位客人都能擁有安逸的旅居體驗,十分感謝您對酒店的認可。酒店全體員工期待着您的再次光臨,成都平均温度為16°-20°,出門請添加衣物,祝您生活愉快!
Guest User
Superior Room
Stayed in Sep 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel is in a good location, with a gym and swimming pool, and the facilities are quite complete. Li Kaixin from the guest service center provided very good service. Especially the breakfast was very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻成都新希望高新中心假日酒店,酒店一直秉承着“真正的待客之道”,我們致力於讓每一位客人都能擁有安逸的旅居體驗,十分感謝您對酒店的認可。酒店全體員工期待着您的再次光臨,成都即將降温,出門請添加衣物,祝您生活愉快!