Holiday Inn Chengdu High-Tech Center

Holiday Inn Chengdu High-Tech Center Reviews

Holiday Inn Chengdu High-Tech Center

No. 1-1 Xixin Avenue, Pidu District, Chengdu, Sichuan, ChinaView Hotel Details
Holiday Inn Chengdu High-Tech Center
Holiday Inn Chengdu High-Tech CenterHoliday Inn Chengdu High-Tech CenterHoliday Inn Chengdu High-Tech Center
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Holiday Inn Chengdu High-Tech Center Guest Reviews

4.7/5
Outstanding
599 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(599)
Positive reviews(589)
Reviews with photos/video(69)
Classy environment(72)
Quiet & comfortable(55)
Large rooms(47)
Delicious breakfast(47)
Friendly front desk staff(47)
Would stay again(14)
Comfortable bed(9)
Close to metro(5)
Negative reviews(10)
RobGZ22
1 King Standard
Stayed in Oct 2024
Solo travelers
100 review
3.2/5
Posted on Oct 5, 2024
A 5-star hotel with 3-star prices. Why would that be? It's in the city outskirts, and not very close to the metro. The air con is locked at a too-warm 26C (it was cooler outside but the windows don't open). The shower drains were stopped. It's unclear that the fitness center was accessible. On the plus side, the room was spacious and the breakfast buffet good.
Response from Property: Dear guest,Thank you for sharing your feedback. We apologize for the inconveniences during your stay.We apologize for the blocked shower drains and any confusion about the fitness center. We'll review our maintenance and communication efforts to improve your experience.We're glad you found the room spacious. Your feedback helps us improve.We hope to welcome you back for a better experience.
YUN SING
1 King Standard Balcony
Stayed in Jun 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jun 28, 2024
The hotel provids good service to the customer, staffs are very friendly. I enjoy my stay in Holiday Inn hotel.
Response from Property: Dear DERRICKDN,Thank you for choosing to stay with Holiday Inn Chengdu High-Tech Center. Making our guests feel the "True Hospitality" and providing comfortable and convenient experiences have always been our priority. We appreciate your comment and look forward to your next stay with us. Have a good day!Sincerely,Vivian Han General Manager
Chi Fai Pang
Deluxe Room
Stayed in May 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Jun 11, 2023
This hotel has all the amenities and recommended by the trip sponsor.
Response from Property: Dear guest, thank you for staying with Holiday Inn Chengdu High-Tech Center, we have always been trying make our guests feel the "True Hospitality" and make our guest have a comfortable and convenient travel experience. We are looking forward your next stay with us, have a good day! ---- Vivian Han General Manager
Guest User
1 King Standard
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 17, 2023
candy liang超级nice~
Guest User
Superior Room
Stayed in Oct 2021
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 10, 2021
Excellent customer service. Great gym and pool facilities. A/C was a welcome amenity that was a rare find. The breakfast was very well prepared and recommended.
Response from Property: Dear customers, from the superior location to humanized facilities, comfortable breakfast to leisure pool, hard and soft double pillow to safety locks, every detail perfection, we are trying to do is your business travel, tourism and leisure, a wise choice. We look forward to seeing you again!Toby Huang——Hotel General Manager
Xingxiao
2 Double Standard Balcony (2 Beds)
Stayed in Oct 2024
Travel with friends
14 review
4.8/5
Amazing
Posted on Oct 8, 2024
Overall, I am more satisfied with this stay than the last time. The member benefits during check-in and the entire stay were all provided, which is quite satisfactory. Although there is no takeaway robot, it is also good to help with takeaways. The only thing is that when I upgraded my room to the executive floor, the hotel does not have an executive lounge, which feels a bit strange. The breakfast environment is good, and the food content is the usual Crowne Plaza configuration, nothing special.
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Guest User
1 King Standard
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is very cost-effective and convenient for travel. There was no price increase during the National Day holiday, and the service was not reduced. The staff were very professional, the front desk check-in was very efficient, and the front office manager Chen Jun was very enthusiastic and had a good service attitude. He actively answered all my inquiries. The room was large, the bedding was very comfortable, and the overall stay experience was very good. After checking out, the guest relations department would also care about the stay experience again, and the service was very comprehensive.
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jackal841110
1 King Standard
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Location: Located outside the West Third Ring Road. Although not in the city center, it is very convenient to drive to Dujiangyan, Qingcheng Mountain, Panda Valley, Sanxingdui, Meishan, Leshan, and Shuangliu Airport. You don't have to go into the city to avoid traffic jams. Of course, it is also convenient to go into the city. Hardware: Breakfast is rich, and you don't have to wait for a seat at any time (there is an area on the left side of the Crowne Plaza entrance that can also be used, but it is not very obvious) The room is large, and the addition of a bed still does not affect the normal use of 2 adults and 1 child. The rain shower has a top spray. The water temperature of the swimming pool is suitable, and there are not many people. During the National Day holiday, no more than 5 people go each time. Software: Professional and efficient service. Arrange the extra bed in advance, send the parking ticket in time, and respond to service needs at any time through WeChat in a timely manner. In short, it is cost-effective, good service, and worth recommending.
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Guest User
Superior Room
Stayed in Sep 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel is in a good location, with a gym and swimming pool, and the facilities are quite complete. Li Kaixin from the guest service center provided very good service. Especially the breakfast was very good.
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Guest User
2 Double Standard Balcony (2 Beds)
Stayed in Aug 2024
Other
3 review
3.0/5
Posted on Sep 28, 2024
The room type was different from the one I booked when I checked in. I called the front desk to change it back, which wasted time. There were obvious stains on the table, like coffee stains. Fortunately, I didn't put anything on it directly. But the room was quite large and quiet. The restaurant downstairs was quite convenient, with both Chinese and Western food. Remember to go early for breakfast, otherwise there would be nothing to eat.
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Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Chengdu New Hope High-Tech Center and sharing your stay experience. We are deeply sorry and regretful that we failed to provide you with a perfect stay experience this time. We sincerely want to know the details of your stay so that you can tell us more details. You can call the hotel guest service center when you are free so that we can better track and solve the problems you reported. We hope you will come again. We are looking forward to your visit and wish you a happy life!
Guest User
1 King Standard
Stayed in Aug 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Aug 25, 2024
The guest relations department will call in advance to communicate the accommodation preference. When checking in, I asked my husband whether he was attending a conference or taking the exam, and provided him with cookies to encourage him to take the exam. At first, we were on the 16th floor (top floor). The weather was too hot these days, and the air conditioning on the top floor was not effective. Later, they helped to coordinate a room change, upgraded the room type, and sent small fruits. I said I was accompanying my husband to take the exam, and my husband didn't finish the exam until 5:30 pm the next day, and they also helped me delay the check-out until 6 pm. Teacher Xiao Zhao is great~ Overall, the experience is good, the service is very good, and the price under 500 is very worthwhile.
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Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Chengdu New Hope High-Tech Center. The hotel has always been adhering to the "true hospitality" and we are committed to providing every guest with a comfortable travel experience. Thank you very much for your recognition of the hotel and our colleagues. All hotel staff are looking forward to your visit again. Chengdu has been hot recently, please take precautions against heatstroke and sunburn when going out. I wish you a happy life! —— Vivian Han, General Manager of the Hotel
Guest User
1 King Standard
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel is in a great location, close to the subway station, very convenient. The room facilities are also good and bright. There are welcome fruits when checking in, and the room is also very good. I am also very grateful to the guest relations director Xiaolu and the front desk Xiaolei for their help! It was a pleasant stay!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Chengdu New Hope High-Tech Center. The hotel has always been adhering to the "true hospitality" and we are committed to providing every guest with a comfortable travel experience. Thank you very much for your recognition of the hotel and our colleagues. All hotel staff are looking forward to your visit again. Chengdu has been hot recently, please take precautions against heatstroke and sunburn when going out. I wish you a happy life! —— Vivian Han, General Manager of the Hotel
yorman
1 King Standard
Stayed in Aug 2024
Travel with friends
69 review
4.2/5
Very Good
Posted on Aug 18, 2024
The hotel is located in Pidu District, which is not far from downtown Chengdu. The hotel room is very large, and I was a little surprised when I opened the door for the first time. The cleaning needs attention, and the elevator is a little small. I really don't like to call and ask for a five-star review after staying. Guests naturally have their own standards, and asking for it will only cause disgust
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Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Chengdu New Hope High-Tech Center. We are very sorry that this stay did not receive your 5-point praise. The hotel has always been adhering to the "true hospitality" and we are committed to ensuring that every guest has a comfortable travel experience. Regarding the call you mentioned, we have discussed with the relevant departments and will conduct relevant training in the future. All hotel staff are looking forward to your visit again. Chengdu has been hot recently, please take precautions against heatstroke and sunburn when going out. I wish you a happy life! —— Vivian Han, General Manager of the Hotel
Guest User
1 King Standard
Stayed in Jul 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jul 22, 2024
I think Holiday Inn is a very cost-effective hotel. The rooms are spacious, bright, clean and tidy, and the beds are very comfortable. The guest receptionist Xiao Xin was very attentive and enthusiastic, and Wu Jing from the housekeeping department also cleaned the room very carefully, meeting all the needs during the stay. The hotel's gym and swimming pool are also better than other hotels, with more complete equipment. In short, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Chengdu New Hope High-Tech Center. The hotel has always been adhering to the "true hospitality" and we are committed to providing every guest with a comfortable travel experience. Thank you very much for your recognition of the hotel and our colleagues. All the hotel staff are looking forward to your visit again. Chengdu is in the rainy season recently, please remember to bring rain gear when going out. I wish you a happy life! —— Vivian Han Han Chaoliang Hotel General Manager
Guest User
Superior Room
Stayed in Jul 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The room is spacious and bright, with orange sofas and bright green wall decorations. It is bright and warm even on a rainy day in Chengdu. The housekeeper Xiao Yan is warm and thoughtful in service. She also helped find the brace for the child. It really made me feel at home!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Chengdu New Hope High-Tech Center. The hotel has always been adhering to the "true hospitality" and we are committed to making every guest have a comfortable travel experience. Thank you very much for your recognition of our colleagues. All hotel staff are looking forward to your visit again. Chengdu is in the rainy season recently, please remember to bring rain gear when going out. I wish you a happy life! —— Vivian Han Han Chaoliang Hotel General Manager