Xuanya Hotel (Chengdu Chunxi Kai Koo Li) Reviews
Xuanya Hotel (Chengdu Chunxi Kai Koo Li)
No. 68 Zouma Street (Zouma Jie), Chengdu, ChinaView Hotel Details
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Xuanya Hotel (Chengdu Chunxi Kai Koo Li) Guest Reviews
4.5/5
Good
5506 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(5506)
Positive reviews(5267)
Reviews with photos/video(488)
Easy to get around(589)
Classy environment(536)
Great value for money(491)
Friendly front desk staff(477)
Close to metro(167)
Convenient for shopping(145)
Average sound insulation(137)
Luggage delivery service(32)
Negative reviews(239)
Guest User
Deluxe Room (Double bed)
Stayed in Mei 2024
Solo travelers
3 review
Outstanding
Posted on 28 Mei 2024
Great location with affordable price.
Hotel is abit old but Overall quite satisfy and cleanliness is ok.
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing every customer with a comfortable stay environment~ I am very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
Anonymous User
Superior Double Room
Stayed in Mei 2024
Solo travelers
6 review
Very Good
Posted on 21 Mei 2024
Really great location and close to the IFS (International Finance Centre) and shops around which was still busy past midnight on weekends. The only complaints are that (1) they don't have a fridge in the room but at that price, I couldn't really ask for it, and (2) the room smells of cigarette smoke but you get used to it after a while. Running the AC helps. I'd stay here again definitely.
Response from Property: Thank you for your praise and recognition~Your satisfaction is our greatest motivation! We are committed to providing every customer! Comfortable living environment ~ We are very happy that you praised us. In addition, my staff restaurant on the third floor has a refrigerator. If you need it, you can go to the front desk and let us know. We will open the door and put it in. We will always work hard to provide it. We provide considerate service to every customer ~ looking forward to seeing you again next time!
mrsjoans
Round-bed Room
Stayed in Apr 2024
Couples
3 review
Posted on 28 Mei 2024
Great stay at this hotel. The rooms were clean, spacious, and had everything we needed. The check-in was easy and the location was perfect for exploring the area. Highly recommended!
Anonymous User
Deluxe Room (Double bed)
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on 22 Apr 2024
Good location in Chunxi area. Big room. Has mini mart next to the hotel. Good restaurant opposite.
Staff has good support information, even though cannot speak English, with Google translate, no problem.
Only need to have hotel name in English at front of the building 😆
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing a comfortable stay for every customer~ We are very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
marianinyaq
Superior Double Room
Stayed in Apr 2024
Solo travelers
20 review
Amazing
Posted on 9 Mei 2024
I love my experience with this hotel: the location is nice, front desk is nice, facilities are really nice, except the cleanliness, it is clean, but inside the room smells like cigarettes (and it sticks to the sheets too!) They also have a proper storage area for your luggage if you want to leave it while going around. Overall, I am happy with this hotel and I highly recommend it. ^_^
6/8
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing every customer with a comfortable stay environment~ I am very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
11 review
Amazing
Posted on 17 Apr 2024
All’s good! The hotel’s located in the nice and right city’s center. If the staffs can speak some basic English, that would be perfect
6/8
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing a comfortable stay for every customer~ We are very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
LSH
Elegant Queen Room
Stayed in Mar 2024
Solo travelers
18 review
Amazing
Posted on 17 Mar 2024
A hotel that is at a good location. A few minutes walk from 春熙街，the main shoppong area in chengdu. About 700m away from the mrt station. If the room has a fridge, that will be perfect
Response from Property: Thank you for your praise and recognition~Your satisfaction is our greatest motivation! We are committed to providing every customer with a comfortable stay. We are very happy that you praised us. We will always work hard to provide considerate services to every customer. We look forward to seeing you again next time!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Solo travelers
34 review
Amazing
Posted on 27 Apr 2024
Clean. Convenient location. Near shopping area, Chun Xi Road.
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing every customer with a comfortable stay environment~ I am very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
Luna
Superior Double Room
Stayed in Feb 2024
Couples
3 review
Very Good
Posted on 29 Feb 2024
The location is really nice, next to the Chunxi pedestrian street.
The room was small and please note that there is no window!
For one night it was completely fine though!
Response from Property: Thank you for your praise and recognition~Your satisfaction is our greatest motivation! We are committed to providing every customer! Comfortable stay environment ~ We are very happy that you praised us. We will always strive to provide considerate services to every customer ~ We look forward to seeing you again next time!
Carmen
Elegant Queen Room
Stayed in Jun 2024
Couples
4 review
Outstanding
Posted on 8 Jun 2024
Very good
Anonymous User
Superior Double Room
Stayed in Jun 2024
Solo travelers
4 review
Very Good
Posted on 21 Jun 2024
Pro is that it is close to chunxi street. However room and building itself is not say fantastic. Ok for 1-2 nights for sleeping.
PropesorTuko
Superior Double Room
Stayed in Jun 2024
Solo travelers
5 review
Amazing
Posted on 2 Jun 2024
Always chosen for convenience, reasonable price and friendly staff plus its centrally located in Chunxi Road. Will stay again..
Marilyn
Superior Double Room
Stayed in Apr 2024
Family
2 review
Posted on 25 Apr 2024
Horrible horrible hotel, it’s basically a love hotel. There are people inserting contact details for ‘services’ into your hotel room. The hotel is mouldy and run down, the pictures shown on Trip.com are far from reality, it’s not even a proper hotel, more like a shop lot with horrible lift condition. Stay away from this hotel.
Response from Property: Sorry to bring you a bad stay experience! If you need anything during the check-in process, you can contact the front desk directly. Our front desk colleagues will help you deal with it. We are really sorry for bringing you a bad check-in experience! I hope it didn’t affect your mood during the trip!
Aaloch
Superior Double Room
Stayed in Apr 2024
Solo travelers
7 review
Posted on 19 Apr 2024
The room I was given was dirty and has very bad smell. The smell of cigarettes covers the whole place and I couldn't sleep it also gave me a bad headache, had to change to a different hotel. The pictures looked good, but the reality is different, at least the room I was given.
Hyder3296
Superior Double Room
Stayed in Jun 2024
Solo travelers
8 review
Outstanding
Posted on 16 Jun 2024
Great location. 600m to metro station. Rooms are clean and tidy. Will come again