No.8 Shenxianshu North Road, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
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Boyun · Jinjiang Hotel Guest Reviews
4.7/5
Outstanding
2750 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2750)
Positive reviews(2694)
Reviews with photos/video(423)
Friendly front desk staff(190)
Easy to get around(185)
Awesome amenities(151)
Delicious breakfast(115)
Close to metro(53)
Stayed multiple times(34)
Perfect for business trips(20)
Has rooms for families(12)
Negative reviews(52)
nndxc
Boutique Twin Room
Stayed in Aug 2024
Family
102 review
1.3/5
Posted on Aug 8, 2024
Picture 1 is the so-called special flavor of the hotel. I don’t know if it’s a perfunctory or a stretch.
I returned to the hotel at 4 pm and left at 6 pm. I did not receive any notification from the hotel that there was no hot water. In the evening, I contacted Ctrip to deal with the hotel and they vowed to call the customers one by one to notify them. If there was no notification, they also put a notice sign in the room. excuse me? It’s also shocking that the service industry can lie like this. The climax is that when discussing compensation, the hotel repeatedly asked us to cancel the Ctrip order first and then pay offline, giving us a discount of 79 yuan. Are you kidding? The platform fee you paid to Ctrip is more than that. They want to take advantage of all the advantages of co-writing, and don't want to pay any costs. No! If you have to leave a review, please choose carefully. There are many accommodations in Chengdu. This home is beyond description.
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Guest User
Elegant Twin Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 5, 2024
I took my two children to Chengdu during the May Day holiday. Although it rained every day, as my daughter said, rain has its own joys😁. The two children had a lot of fun. The hotel added a lot of points. The hotel was very clean and comfortable. I must give it a big thumbs up👍🏻. There was plenty of hot water. The hotel front desk was very good. I originally stayed for two days, but later extended my stay for one day. They helped us upgrade for free. I was really happy. I recommend everyone to bring their children to live here. It is very clean and hygienic, not far from the snack street. I will stay in this hotel next time😁😁
Original TextTranslated by Google
Response from Property: Dear distinguished guests, thank you for choosing Chengdu Boyun Jinjiang Hotel. We adhere to the principle of "continuing the quality of Jinjiang and overlooking the prosperity of the south of the city" and are committed to providing each guest with a quality and comfortable living experience and bringing a super value experience to each guest. Chengdu Boyun Jinjiang Hotel is located in the south of the city, which combines the epitome of urban life and the delicious food of the land of abundance. It will definitely make your trip without regrets. Overlooking the city on a rainy day is also another novel experience. We are a young and energetic hotel, showing the unique charm of the hotel to guests with elegance, sentiment, warm and considerate service. The encouragement of each guest is the greatest support for the hotel. We will serve every family member attentively and look forward to meeting you next time! I wish you a happy life!
Yigerendespree
Boutique Twin Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 3, 2024
The location of the hotel is very good, on the side of the Second Ring Road, it is a newly opened hotel, very clean, with windows on two sides and a large French window, a great view, good bedding, good sound insulation, and a very comfortable sleep at night. The subway entrance is just a few hundred meters away, and the transportation is very convenient. There are many snacks around, and I am very satisfied. The price for staying here during the May Day holiday is also very affordable.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Chengdu Boyun Jinjiang Hotel. We are very happy to see that you are satisfied with this trip. We are located at No. 8 Shenxianshu North Road, adjacent to the Second Ring Elevated Road and Metro Line 5 Fangcao Street. The transportation is very convenient, and it is very convenient to the scenic spots and the city center. It is very suitable for business travelers. We follow the quality of Jinjiang and provide each guest with a quality and comfortable living environment. At the same time, we are located in the south of the city where fireworks gather, tasting all kinds of flavors and watching the hustle and bustle of the city. We look forward to your choice again and start another intimate Boyun trip. I wish you a happy life!
Luqixinghe
Boutique Twin Room
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on May 3, 2024
Every time I go to Chengdu, I stay at the Platinum Jinjiang Hotel. The receptionists at the front desk are very attentive and considerate. Let me tell you a secret. The front desk manager Xiong Yan is very considerate and even gave drink coupons to the children. I will not move out after the 5-day May Day holiday and will stay here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Chengdu Boyun Jinjiang Hotel. We are very happy to see that you are satisfied with this trip. We are located at No. 8 Shenxianshu North Road, adjacent to the Second Ring Elevated Road and Metro Line 5 Fangcao Street. The transportation is very convenient, and it is very convenient to the scenic spots and the city center. It is very suitable for business travelers. We have always been committed to creating a comfortable and high-quality travel experience for guests. We will pay more attention to many details. Your secret is now known to everyone. What should we do if everyone can find Miss Xiong Yan in the future? We have other friends, please support us. Thank you very much for your support of the Boyun Jinjiang brand. We sincerely look forward to your return to the hotel in the near future and start another intimate Boyun trip. I wish you a happy life!
Guest User
Boutique Double Room
Stayed in Apr 2024
Solo travelers
54 review
4.7/5
Amazing
Posted on Apr 29, 2024
I'm a girl and I don't smoke. When I first came to the front desk, the intern arranged a room on the smoking floor. The room smelled of cigarettes. Then I contacted them to change the room. I was relatively satisfied with it. Although the decoration and facilities of the hotel room are old, they are well maintained, except that the curtains are falling off. The location is very close to Yulin Road, so it is cost-effective overall.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Chengdu Platinum Jinjiang Hotel. We are very sorry that we failed to satisfy you on this trip. We are first of all sorry for the smoke problem in the room you mentioned. In the future, we will make advance contact with guests before arrival and prepare satisfactory rooms for each guest. We will definitely pay attention to this and strengthen training efforts so that you will not encounter unhappy situations again when you choose again. We chose the south of the city because Yulin is a microcosm of life in the entire Chengdu urban area, where you can feel the city fireworks and the tastes of the people the most. I hope to meet you again, and I also hope that you can come again, feel our growth and changes, and start another beautiful journey~ I wish you a happy life!
Guest User
Boutique Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I have always admired the service quality of Jinjiang. On the first day of my stay, my old man and I received hot milk and snacks from the room service department. My old man is in poor health and has the habit of drinking milk at night. Ms. Zeng promised that the room service would send us goodnight milk during the days we stayed. I give Jinjiang a five-star rating for its service and Ms. Zeng's care.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Chengdu Boyun Jinjiang Hotel. It is a great honor to receive your recognition and affirmation. We have been committed to following the Jinjiang quality and creating a comfortable travel experience for everyone. From carefully selected bedding to goodnight milk, we hope that every guest can sleep comfortably. Thank you for your evaluation of the service of Ms. Zeng, the room service. We have always treated every guest as a family member and hope that the family will return satisfied. We control the quality and serve attentively. We look forward to your return to "home" again. I wish you: a happy life!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel front desk service is very good. I stayed there for a week and the experience was very good. It is worth recommending.
The surrounding transportation is also very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Chengdu Platinum Jinjiang Hotel. We are very grateful for your recognition and affirmation. We have always believed that the establishment of word-of-mouth comes from little details. Thank you for your comments on our services and geographical location. We adhere to the "Jinjiang Quality", uphold our original intention, forge ahead, and serve every guest attentively, hoping to create a comfortable and quality travel experience for every guest. Chengdu Platinum Jinjiang Hotel is located at No. 8 Shenxianshu North Road, adjacent to the Second Ring Elevated Road and Fangcao Street Station of Metro Line 8. It is located in the urban life in the south of the city, and it is easiest to appreciate the people's tastes. With high-standard service concepts and humanistic care, we look forward to every guest returning to "home". We hope to meet you again and wish you: a happy life!
Guest User
Scenic Twin Room (Luxurious 270 ° Southern City View)
Stayed in May 2024
Other
15 review
4.0/5
Very Good
Posted on May 10, 2024
I felt OK after staying for a day. It's convenient to eat delicious food around.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Chengdu Platinum Jinjiang Hotel. We are very happy to receive your recognition and affirmation, but we are deeply sorry for not receiving your five-star praise. We have always been adhering to the principle of "gathering the world and inheriting hundreds of rivers" and taking the VIP experience of "important people" as our original intention, and are committed to bringing unforgettable respect and luxury to every guest. We have always regarded every guest as a family member and hope that everyone can feel at home. Platinum Jinjiang Hotel is located in the south of the city, intersecting with Yulin and Fangcao, two epitomes of Chengdu urban life. The surrounding life atmosphere and delicious food gather together. It is the best place for you to taste the delicious food of Chengdu. We look forward to receiving you and becoming your place of stay during your trip to Chengdu. Welcome to visit us again and provide you with a comfortable experience again. I wish you a happy life!
Guest User
Panda Family Room (Tub, Children's Tent Area)
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The customer service called in advance to inquire about the arrival time and reminded about the weather conditions. It was already 9:30 pm when I arrived at the hotel. I just ordered two takeouts. The first one was delivered to me when I checked in. The waiter delivered it to me directly in the lobby without letting the takeout man in. The second one was delivered by a robot knocking on the door, which gave me a sense of security. As soon as I entered the room, my child loved the room layout, and toiletries were specially prepared for the children. The toilet and curtains are all smart, and the bathtub is relatively clean. It was very quiet and comfortable to sleep at night. When I left, the waiter also gave me two panda pendants, which were very cute.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and choice to stay at Chengdu Boyun Jinjiang Hotel. Chengdu Boyun Jinjiang Hotel has always been committed to the concept of "continuing the quality of Jinjiang and overlooking the prosperity of the south of the city", and is committed to providing every guest with a high-quality accommodation experience and humanistic and caring care. We are constantly working hard to improve our service standards and build your comfortable home in Chengdu. We are very happy to know that you enjoyed a satisfactory stay this time. We are always sincerely looking forward to your next return to "home".
bibi5108
Boutique Double Room
Stayed in Mar 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Mar 12, 2024
A very comfortable hotel. It feels like a brand owned by Jinjiang Hotels Group. The room is large and clean. The service attitude is very good. I am very satisfied and will stay here again next time I come to Chengdu.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Chengdu Platinum Jinjiang Hotel and taking the time to share your stay experience with us. We are honored that the hotel has left a good impression on you in terms of hardware facilities, software facilities and services. Thank you for your support of Platinum Jinjiang Brand. Your recognition of us will greatly encourage us to serve our guests with more enthusiasm! We sincerely look forward to your return to the hotel in the near future for another intimate trip to Platinum.
Guest User
Boutique Double Room
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 13, 2024
It's very good. I looked at many hotels, both good and bad. After visiting Jinli, I chose this nearby hotel. I was very lucky. The hotel is very clean and the breakfast is also good👍 Overall it's great
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for your recognition of Xiaoyun’s service! Xiaoyun has always been committed to providing guests with a high-quality accommodation experience and constantly strives to improve our service standards. Xiaoyun will pay more attention to the needs of each guest and try its best to meet their requirements. Xiaoyunjia's breakfast has a rich variety of more than 60 kinds, with fresh ingredients, meeting the different tastes of guests from the north and south. The hardware equipment is configured in accordance with the standard five-star standard of ["Jin Koer" mattresses], [Carnation bedding and towels], [sleeping aid pillow menu], [guest room intelligent control system and other facilities and equipment]. Xiaoyun welcomes every guest with a spirited and enthusiastic attitude. Xiaoyun will continue to provide thoughtful service and comfortable accommodation. We look forward to your next visit. Thank you again for your support and trust. I wish you a happy life and smooth work! ---------Sincere Xiaoyun
Guest User
Boutique Double Room
Stayed in Feb 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 1, 2024
The service is very good and the transportation is convenient. The breakfast is very good, with Chengdu characteristics, both Western and Chinese styles. The little girl at the front desk is very skilled in business and very pretty and cute.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of the work and environment of our housekeeping staff! We have always been committed to providing guests with a high-quality accommodation experience and constantly strive to improve our service standards. We will pay more attention to the needs of each guest and try our best to meet their requirements. The hardware equipment is configured in accordance with the standard five-star standard of ["Jin Koer" mattresses], [Carnation bedding and towels], [sleeping aid pillow menu], [guest room intelligent control system and other facilities and equipment]. In addition to the elegant twin room type, we also have many other room types for you to choose from: [270° View Room] where you can enjoy the bustling night view, [Deluxe Executive Room] for a noble experience, [Le Deluxe Room], the best choice for family travel Family room] and other room types. Thank you very much for your recognition of our hotel. We look forward to your visit again!
Guest User
Boutique Double Room
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 17, 2024
When traveling as a family, hygiene requirements are very high. This store is very clean. The bath water is comfortable and the toiletries are good. The hair is smooth after washing. The surrounding area is very convenient for eating and transportation. It is not in the city center and it is also very convenient to take a taxi.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of Xiaoyun’s service! Xiaoyun has always been committed to providing guests with a high-quality accommodation experience and constantly strives to improve our service standards. Xiaoyun will pay more attention to the needs of each guest and try its best to meet their requirements. Xiaoyunjia's breakfast has a rich variety of more than 50 kinds, with fresh ingredients, meeting the different tastes of guests from the north and south. The hardware equipment is configured in accordance with the standard five-star standard of ["Jin Koer" mattresses], [Carnation bedding and towels], [sleeping aid pillow menu], [guest room intelligent control system and other facilities and equipment]. Xiaoyun welcomes every guest with a spirited and enthusiastic attitude. Xiaoyun will continue to provide thoughtful service and comfortable accommodation. We look forward to your next visit. Thank you again for your support and trust. I wish you a happy life and smooth work! ---------Sincere Xiaoyun
Guest User
Elegant Queen Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 17, 2024
We chose this hotel for our first night in Chengdu on a family trip. It has a wide view and the room is not small. Before leaving, I was too careless and forgot to take my jeans. I still had several thousand cash in my pocket. The cleaning lady quickly notified the hotel to contact me to go back and get it. She folded it for me and put it in the bag. We Sichuan people are warm and kind. Thank you. 🙏🏻
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for staying at Chengdu Boyun Jinjiang Hotel and giving us full praise. Having a comfortable stay when you are away from home is every traveler's expectation, and it is also the ultimate goal of our hotel services. Aunt Shijin is very happy to see your sincere review. We will work harder in the future to maintain high standards of service. We look forward to your next stay to witness our more progress! Looking forward to choosing to stay here again!
Qingbenren
Boutique Twin Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The room was very clean and the waiters were very nice, especially Sister Zeng who was on the floor. She always responded to our requests. She often brought us water and prepared hot milk for the children at night. This hotel is very cost-effective. The bus and subway are very convenient at the door. It’s a ten-minute walk and there’s a 24-hour convenience store downstairs. Takeaways are delivered by robots. It’s very close to where you can take a taxi.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Chengdu Platinum Jinjiang Hotel and taking the time to share your stay experience with us. "Continuing the quality of Jinjiang, overlooking the prosperity of the south of the city", we are glad to know that you enjoyed a satisfactory stay experience this time. We have always been committed to providing guests with a high-quality accommodation experience and constantly strive to improve our service standards to build your comfortable home in Chengdu. We sincerely look forward to your next visit "home".