RongYi Hotel (Chengdu Kuanzhai Alley Xiyuhan Road East Subway Station) Reviews
RongYi Hotel (Chengdu Kuanzhai Alley Xiyuhan Road East Subway Station)
No.150 Shuhan Road, Jinniu District, Chengdu, Sichuan, ChinaView Hotel Details
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RongYi Hotel (Chengdu Kuanzhai Alley Xiyuhan Road East Subway Station) Guest Reviews
4.6/5
Very Good
799 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(799)
Positive reviews(784)
Reviews with photos/video(77)
Easy to get around(134)
Close to metro(85)
Convenient location(83)
Friendly front desk staff(82)
Quiet & comfortable(49)
Delicious breakfast(42)
Tasty coffee(3)
Convenient parking(3)
Negative reviews(15)
alicia.siew
Family Room
Stayed in Jun 2024
Friends
6 review
Posted on Jun 7, 2024
Locations strategies, staff friendly.
The only thing not happy is the room floor is dirt,
can feel the table still have dust and full of smoking odour. The living hall chair, the wall decorating can see dust. I sit in the chair 10 min and skin start itchy.
Total stay 3 days, house keeping not clean properly.
the overnight tea cup is still in room after house keeping, speechless.
Other is good.
Response from Property: Hello dear guests! The land of abundance, Rongcheng is comfortable. We are very sorry for not being able to make your stay a pleasant experience, and we apologize for the moment. Thank you for pointing out our shortcomings, we will take your questions seriously, actively rectify them, and strive to create a warm and comfortable living environment for our families! Our progress needs your supervision and suggestions, we hope you will give more advice to the hotel, and at the same time need your encouragement and support, all the staff of Rongyi Collection Hotel sincerely look forward to your visit again!
Anonymous User
Elegant Queen Room
Stayed in Apr 2024
Friends
12 review
Outstanding
Posted on Apr 10, 2024
The hotel is near MRT station and great customer service. Provide self service tea station at the lobby. Nearby the hotel have supermarkets and many restaurants.
Response from Property: Dear guest: Hello! Thank you very much for staying at this hotel. We are very happy that the hotel has left you with very beautiful memories. The hotel is located at 150 Shuhan Road, Jinniu District, only 100 meters away from Shuhan Road East Station of Metro Line 2, with convenient transportation and superior geographical location; The surrounding supermarkets offer a wide range of delicious food, making it the perfect choice for your business trips. We welcome you to enjoy this comfortable feeling again. Wishing you a good mood every day!
LIEW MAN CHUN
Superior 2-bed Room
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on May 20, 2024
The service is good and the room is clean. The location also convenient to all the attractive locations.
The photos below is taking from the hotel.
Response from Property: Dear guest: Hello! Land of abundance, Chengdu is a peaceful city. Thank you for sharing your stay experience with us in your busy schedule. We are very happy to see that you have spent a pleasant holiday at Chengdu Rongyi Select Hotel Shuhan Road. It is our great honor to receive your praise. The hotel is located at No. 150 Shuhan Road, Jinniu District, only 100 meters away from Shuhan Road East Station of Metro Line 2, with convenient transportation and superior geographical location; there are all kinds of supermarkets and food around, which is the best choice for your business trip. Thank you again for your stay and sharing, looking forward to meeting you again, and wish you a happy life!
Felix
Elegant Queen Room
Stayed in May 2024
Solo travelers
3 review
Very Good
Posted on May 21, 2024
Great quality for the price. Decent spread of amenities. I especially appreicated the washing machines, dryers, steam iron, and coffee machine.
Response from Property: Dear guests: Hello! In the land of abundance, Chengdu is at ease! Thank you for taking the time to share your stay experience with us. It is our great honor to receive your recognition! The hotel is located at No. 150 Shuhan Road, Jinniu District, only 100 meters away from Metro Line 2. There are many restaurants nearby and the location is excellent. We have a self-service drink station in the lobby on the first floor, and the laundry room and gym on the second floor are open 24 hours a day! We are committed to providing guests with considerate and warm hospitality, hoping to bring them a wonderful and enjoyable experience. It is our glorious mission to help you have a wonderful journey. Your satisfaction is the driving force for our persistence. We will continue to work hard to do better. We hope that we will give you the same feeling when you come again. Thank you again for your stay and sharing. We sincerely look forward to your visit again. I wish you a pleasant journey and everything goes well!
Patsapong
Family Room
Stayed in Apr 2024
Family
2 review
Very Good
Posted on Apr 19, 2024
Good location, clean rooms, staffs are good service but can't speak english.
Response from Property: Dear guests: Hello! In the land of abundance, Chengdu is at ease. I'm very sorry that I couldn't get your five-star praise. I'm sorry that I couldn't bring smooth communication experience to our international friends. As an international metropolis, we are lagging behind. We would like to apologize to the people across the country. Therefore, we cannot provide services in the short time. On the premise of improving our English level, we will look for reliable real-time translation software as soon as possible. We hope that everyone has a suitable one and will actively recommend it^-^. Of course this is a little joke, but we will indeed find a way to improve English as soon as possible. Common sense communication is simple, and we will also organize a set of common words to serve our international friends. We hope that future guests will have a better experience. The needs of the guests are what we strive for. We sincerely look forward to your visit again. , and we also look forward to more international friends experiencing our services. I wish you a happy journey and everything goes well!
Salma H
Business Queen Room
Stayed in Jan 2024
Friends
25 review
Posted on Jan 18, 2024
Service wasn’t that great. The hotel smelt really high of smoke, even in the non-smoking room. Once the vent was on, the smoke smell was coming in so we had to shut off the vent. Location was good, took only 5 minutes to get to our destination.
Response from Property: Dear customer, hello! I'm sorry I didn't receive your five point review.We deeply apologize! Thank you for pointing out our shortcomings. We will take your questions seriously, actively rectify them, and strive to create a warm and comfortable living environment! The progress of the hotel requires your supervision and suggestions. We hope you can provide more suggestions to the hotel, and we also need your encouragement and support。Wishing you a pleasant journey and looking forward to your next visit。
Michael Ti
Double Room
Stayed in Oct 2023
Couples
7 review
Very Good
Posted on Oct 11, 2023
Nice hôtel in close to the metro station
Guest User
Business 2-bed Room
Stayed in Jun 2024
Friends
2 review
Amazing
Posted on Jun 26, 2024
Very close to the subway entrance, just walk straight for more than 100 meters from the intersection of Line 2 Exit A, it is very convenient to travel, and the front desk can store luggage. There are many places to eat on the street opposite the subway Exit F. The room is quite clean. It was Home Inn after reading the introduction. The bathroom is great, with dry and wet separation.
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Baba
Business 2-bed Room
Stayed in Jun 2024
Booked for others
103 review
Outstanding
Posted on Jun 26, 2024
I booked this for my relatives. They said the double room was pretty good. Anyway, it was just for one night. I had already left for western Sichuan. When you go out with your elders and relatives, you have to be tolerant and grateful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Land of abundance, Chengdu is a peaceful city. Thank you for sharing your stay experience with us in your busy schedule. We are very happy to see that you have spent a pleasant holiday at Chengdu Rongyi Select Hotel Shuhan Road. It is our great honor to receive your praise. The hotel is located at No. 150 Shuhan Road, Jinniu District, only 100 meters away from Shuhan Road East Station of Metro Line 2, with convenient transportation and superior geographical location; there are supermarkets and food around, which is the best choice for your business trip. Thank you again for your stay and sharing, looking forward to meeting you again, and wish you a happy life!
wuweijing
Superior Double Room
Stayed in Jun 2024
Couples
7 review
Outstanding
Posted on Jun 7, 2024
Let me talk about the location first. I didn't do a serious research and got here in a daze. It was only three to five minutes from the subway station. It was convenient for travel. The bonus is that there is an alley behind the hotel, full of local food. I had a great time eating at the first meal. This alley is full of Chengdu flavor. It's raining and eating on the roadside and taking a walk. It's great. The hygiene is also very good. Recommended
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Guest User
Family Room
Stayed in Jun 2024
Family
10 review
Amazing
Posted on Jun 9, 2024
The location is good, right on the road, very eye-catching, there is a subway station right outside, it is convenient to eat around, and the night check-in service is good. Not far from the Jinsha Museum.
Facilities: After a long time, there are too many signs of wear and tear.
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Guest User
Superior 2-bed Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 28, 2024
Very good, highly recommended. The landlord is very welcoming. The best I have ever met. The public areas can also be used
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Response from Property: Dear guest: Hello! Land of abundance, Chengdu is peaceful. Thank you very much for choosing Chengdu Rongyi Select Hotel Shuhan Road East Subway Station Branch and giving it a five-point praise. I am very happy that the hotel has left you with very good memories. Although the photos you took are not of our hotel, we also look forward to our considerate service to bring more fun to your life. The hotel is located at No. 150 Shuhan Road, Jinniu District, only 100 meters away from Shuhan Road East Station of Metro Line 2, with convenient transportation and superior geographical location; the surrounding supermarkets and food are all available, which is your best choice for business trips and travel. Warm and caring is our service creed, timely and efficient is our service attitude, and the front desk partners are dedicated to serving you 24 hours a day! We welcome you to enjoy this comfortable feeling again. I wish you a smooth work and a good mood every day!
Tutuniuer
Business Queen Room
Stayed in May 2024
Business travelers
6 review
Outstanding
Posted on May 7, 2024
Affordable and great value for money. After booking, I read the reviews and found that there seemed to be a lot of criticisms. I felt a little regretful, but when I finally checked in, I found that those "critics" seemed to be overly critical. In fact, the hotel is very good, clean, hygienic, and comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Land of abundance, Chengdu is a peaceful city. Thank you for sharing your stay experience with us in your busy schedule. We are very happy to see that you have spent a pleasant holiday at Chengdu Shuhan Road Branch of Rongyi Select Hotel. It is our great honor to receive your praise. The hotel is located at No. 150 Shuhan Road, Jinniu District, only 100 meters away from Shuhan Road East Station of Metro Line 2, with convenient transportation and superior geographical location; surrounding supermarkets and food are all available, which is the best choice for your business trip and travel. Warm and considerate is our service creed, timely and efficient is our service attitude, and the front desk partners are dedicated to serving you 24 hours a day! Thank you again for your stay and sharing, looking forward to meeting you again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on May 6, 2024
The hotel is located near the Shuhan Road East subway station. It is very close to Wenshu Temple, Tianfu Square, Chunxi Road, Kuanzhai Alley, People's Park and other must-visit places. It takes 4-6 subway stations and 20 minutes. The environment is not bad, the price-performance ratio is high, and I will choose here again when I come to Chengdu next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Land of abundance, Chengdu is a peaceful city. Thank you for sharing your stay experience with us in your busy schedule. We are very happy to see that you have spent a pleasant holiday at Chengdu Shuhan Road Branch of Rongyi Select Hotel. It is our great honor to receive your praise. The hotel is located at No. 150 Shuhan Road, Jinniu District, only 100 meters away from Shuhan Road East Station of Metro Line 2, with convenient transportation and superior geographical location; surrounding supermarkets and food are all available, which is the best choice for your business trip and travel. Warm and considerate is our service creed, timely and efficient is our service attitude, and the front desk partners are dedicated to serving you 24 hours a day! Thank you again for your stay and sharing, looking forward to meeting you again, and wish you a happy life!
Guest User
Business Queen Room
Stayed in Apr 2024
Couples
36 review
Posted on Apr 21, 2024
Facilities: Very poor, old, small, poor soundproofing
Hygiene: Average, dirty shower head, poor bedding, smelly sewer
Environment: Street-facing, very noisy
Service: Bad attitude, no solution to the problem Because it is a street-facing room, I specifically asked the front desk whether the room is noisy when checking in. The front desk replied that it has double-glazed windows and good soundproofing. However, I found out that the windows outside are glass walls at night. The facilities are old and rusted and can't be closed at all. The windows inside are very thin. I called the front desk and they complained for a long time but didn't solve the problem. They have a bad attitude, speak very harshly, and don't apologize. They also hang up the phone in advance. Later, an uncle came up and couldn't close it either. I can only make do with one night. This hotel damages the brand of Ctrip.com. It is recommended that Ctrip.com cancel the cooperation agreement with this hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! In the land of abundance, Chengdu is at ease. I'm very sorry that I couldn't give you a satisfactory stay experience. The hotel is located on Shuhan Road, which is the main road, so we made a glass curtain wall on the exterior wall, which is what you took the photo of. Then, we also made a layer of walls and windows inside. , every guest has a different experience with sound interference. Some feel it has no impact, and some feel it is noisy. This is unavoidable, and we sincerely apologize for this. Therefore, the hotel has equipped a premium king-size bed room, which is close to the community and will be much quieter. I originally wanted to coordinate and upgrade this room type for you. I believe you will be satisfied with it, but you have already checked out and left the hotel, and I will give it to you later. I hope you can calm down after receiving the gift. We have always believed that our service is endless and we can solve problems whenever they arise. If you have any comments or questions during your stay in the store, you can contact the front desk directly, or contact me directly. We will do our best to help you solve it. We look forward to you giving it another chance! We will do our best to do better. I wish you success in your work and a good mood every day!