Hampton by Hilton Chengdu Kuanzhai Alley Reviews

Response from Property: Dear guest, thank you very much for your comments and feedback on our hotel. We value your comments and suggestions, and we apologize for any problems you may have had during your stay. We have carefully analyzed your feedback and found that we do have some problems with English communication in reception and room service, which is our own fault. We have taken measures to strengthen the English training of our staff and improve the quality of service to ensure that guests can get a better service experience. At the same time, we have noticed that you are not satisfied with the size of your room. We understand how you feel, but as our hotel is located in the heart of the city, relatively small room size is inevitable. However, we will do our best to provide guests with more comfortable accommodation, such as more comfortable bedding and pillows. Finally, thank you again for your feedback and support. We will continue to strive to improve our services and provide guests with a better stay experience. If you have any other questions or needs, please feel free to contact us and we will do our best to meet your needs.

Response from Property: Wow~ Wow~ Wow~ Three wows cannot express Xiaopeng’s excitement. Such a long paragraph of praise makes me feel your full love and recognition for us. Xiaopeng’s actions Hotel people, your recognition of us is the driving force for us to move forward! Thank you for staying at Hampton by Hilton Chengdu Kuanzhai Alley. We are very honored to receive your recognition. The facilities and equipment in the hotel are arranged in strict accordance with the group's requirements, using Serta [Hampton Bed] standard double patented mattresses and bathroom supplies. Following Hilton's exclusive "Peter Thomas Roth" designation, we are committed to creating a warm and comfortable stay experience for every guest. Sincerely looking forward to your coming again!

Response from Property: Dear Guest, Thank you for taking a moment to share your experience .I'm happy to hear you having a lovely stay with us, We look forward to welcoming you back to our hotel in the furture.

Response from Property: Dear friend, we are very honored to be able to spend a pleasant journey and leisure time with you! Huan Xiaopeng and friends look forward to your coming again and experience our warm service again. Your 5-point praise is everyone's next goal!

Response from Property: Hello dear friend, thank you very much for taking the time to leave us a review despite your busy schedule. Huan Xiaopeng is deeply sorry for not giving you a perfect stay experience. If you have any comments or suggestions during your stay at the hotel, you can also contact our front desk in time to handle it for you. We will always be strict with ourselves in accordance with the service concept of "friendly, reliable, caring, and thoughtful" and look forward to giving you the next One stay brings a better stay experience.