Vienna International Hotel (Chengdu Global Center New Convention & Exhibition) Reviews

Response from Property: Dear guests, hello! Thank you for choosing to stay at Vienna International Hotel (Chengdu Global Center New Exhibition Store). First of all, thank you for your review of the hotel. The hotel will consistently maintain a high-quality stay and warm and attentive service like home. We also always believe that we can do well with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.

Response from Property: Dear guest, hello! Thank you for staying at Vienna Hotel Chengdu Global Center New Convention and Exhibition Branch, and thank you for your review and feedback. We deeply apologize for the unpleasant experience caused to you. At that time, you called the front desk to find your When purchasing glasses, we have asked the housekeeping supervisor to verify. After verification, we did not find the glasses you left in your room. After every guest checks out, we will put away all the things left in the room and then contact us for verification. Guest's. Thank you very much for your long-term support and trust. I apologize again for not helping you this time. Guests, you can also think about it again. If you have any clues, please inform us. We will do our best to help you find it. We hope you will choose it again next time. Check in at our hotel and wish you a happy journey!

Response from Property: Dear guest officer, hello, thank you for staying at Vienna Hotel Chengdu Global Center Xinhuizhan, and thank you for your comments and feedback. We apologize for the unpleasant experience you have brought. Provide service awareness training to employees on duty, and at the same time continue to train and implement good customer service at departmental meetings, and we will also review employees from time to time in the later period. Improve the service awareness of every employee. Good service is a constant standard at our hotel. I'm sorry that I couldn't bring you a perfect check-in experience. Xiaowei once again expressed my sincere apology to the guest. We sincerely invite you to call the front desk and tell us the specific room number if you have any questions, so that we can improve in time. If you come here next time, I hope to book this hotel again and give us a chance to make up for it. Thank you again for choosing to stay in Vienna Hotel, and look forward to coming again!

Response from Property: Dear guest, thank you for staying at the Vienna Hotel Chengdu Global Center New Convention and Exhibition Branch, and thank you for your review and feedback. We deeply apologize for the unpleasant feeling it has brought to you. Regarding the location of the laundry room you reported, we have We re-planned and clarified the guided route. Because the fees were collected by a third party, the prices were clearly marked. The smell issue in the room has been followed up and the disposable slippers can be sent to you by informing the front desk. We are sorry that we could not bring you a perfect check-in experience. Xiaowei once again expresses his sincere apologies to the guest. If you come here next time, I hope you can book this hotel again and give us a chance to make up for it. Thank you again for choosing to stay at Vienna Hotel and look forward to visiting again!

Response from Property: Hello, dear guest officer! Thank you for choosing to stay at Vienna International Hotel (Chengdu Global Center Xinhuizhan Branch) and for your praise and recognition of our hotel service facilities. Our shop is located in the first section of Zhonghe Avenue in the High-tech Zone. The restaurant on the first floor can provide a variety of dishes and is equipped with tea and coffee. The hotel is close to Yintai City Shopping Food Center and Global Center Shopping Center, surrounded by authentic food. Taste local specialty snacks and walk to Tianyi International within 5 minutes. Next time you check in, if you have any appeals in this regard, you can call the front desk or the lobby manager to tell us the specific questions, so that we can provide you with accurate reference in time. Thank you again for choosing to stay at Vienna Hotel and look forward to your coming again

Response from Property: Hello, dear guest officer! Thank you for choosing to stay at Vienna International Hotel (Chengdu Global Center Xinhuizhan Branch) and for your praise and recognition of our hotel service facilities. Our shop is located in the first section of Zhonghe Avenue in the High-tech Zone. The restaurant on the first floor can provide a variety of dishes and is equipped with tea and coffee. The hotel is close to Yintai City Shopping Food Center and Global Center Shopping Center, surrounded by authentic food. Taste local specialty snacks and walk to Tianyi International within 5 minutes. Next time you check in, if you have any appeals in this regard, you can call the front desk or the lobby manager to tell us the specific questions, so that we can provide you with accurate reference in time. Thank you again for choosing to stay at Vienna Hotel and look forward to your coming again

Response from Property: Hello, dear guest officer! Thank you for choosing to stay at Vienna International Hotel (Chengdu Global Center Xinhuizhan Branch) and for your praise and recognition of our hotel service facilities. Our shop is located in the first section of Zhonghe Avenue in the High-tech Zone. The restaurant on the first floor can provide a variety of dishes and is equipped with tea and coffee. The hotel is close to Yintai City Shopping Food Center and Global Center Shopping Center, surrounded by authentic food. Taste local specialty snacks and walk to Tianyi International within 5 minutes. Next time you check in, if you have any appeals in this regard, you can call the front desk or the lobby manager to tell us the specific questions, so that we can provide you with accurate reference in time. Thank you again for choosing to stay at Vienna Hotel, and look forward to your visit again!

Response from Property: Dear guest, hello! Thank you for choosing to stay at Vienna International Hotel (Chengdu Global Center New Exhibition Branch), and thank you for your comments and feedback. We are not satisfied with the guest review. Xiaowei is very sorry and would like to apologize to you. If you have any suggestions or suggestions during your stay, If you give us your opinion, you can call the front desk or the manager on duty and we will give you priority. We hope that you will visit our hotel again and give Xiaowei a chance to make amends. Thank you again for choosing our hotel and we look forward to your visit again!

Response from Property: Dear guest, thank you for staying at the Vienna Hotel Chengdu Global Center New Convention and Exhibition Branch, and thank you for your review and feedback. We deeply apologize for the unpleasant experience it has brought to you. We will deal with the hygiene issues you reported. Record and provide feedback to superiors in a timely manner. In the coming time, we will conduct targeted training for employees and provide training on cleaning blind spots. We are very sorry that we could not bring you a perfect check-in experience. Xiaowei once again expresses our sincere apologies to you. We sincerely invite you to call the front desk if you have any questions and tell us the specific room number so that we can make improvements in time. If you come here next time, I hope you can book this hotel again and give us a chance to make up for it. Thank you again for choosing to stay at Vienna Hotel and we look forward to your visit again!

Response from Property: Dear guest, hello! Thank you for choosing to stay at Vienna International Hotel (Chengdu Global Center New Exhibition Branch), and thank you for your comments and feedback. Regarding the problem that you mentioned that no invoice was issued to you after check-out, you can call the front desk at any time to issue it to you and bring it to you. Xiaowei once again apologizes for your imperfect check-in experience. We have conducted service awareness training for employees on duty, and continue to supervise and enhance the service awareness of every employee. If you come here next time, I hope you can book this hotel again and give us a chance to make up for it. Thank you again for choosing to stay at Vienna Hotel and look forward to visiting again!

Response from Property: Dear guest, thank you for staying at the Vienna Hotel Chengdu Global Center New Convention and Exhibition Branch, and thank you for your review and feedback. We deeply apologize for the unpleasant experience you have brought to us. Regarding the air conditioning problem you reported, the hotel is central The temperature of the air conditioner is strictly adjusted according to the most suitable temperature of the human body. We have investigated the sound of the air conditioner. The main problem is that the wind speed is too high, which leads to loud volume. The wind speed can be adjusted to run at a lower speed, which can not only ensure the room temperature, but also avoid noise. The impact you make. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!