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Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(494)
Positive reviews(455)
Reviews with photos/video(69)
Easy to get around(65)
Convenient location(61)
Quiet & comfortable(28)
Close to metro(19)
Friendly front desk staff(17)
Poor air conditioning(9)
Would stay again(8)
Delicious breakfast(8)
Negative reviews(39)
SimKE
Superior Double And Twin Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 16, 2024
Walking distance to metro train station. Many restaurent nearby.
Response from Property: Dear guest, hello! Thank you for choosing to stay at Jinjiang Inn. We are sorry for the unpleasant experience you had during your stay. I have already reported your feedback to the relevant department. I hope you can give us another chance to bring you a different experience. I wish you a happy work.
mark-xia
Standard Single Room
Stayed in Sep 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Sep 17, 2024
the room air-condition is not so good !! all service and breakfast is nice !! this hotel just at the good location !!
Response from Property: Dear customer, thank you for your positive feedback. In the future, I hope Xiaojin can always be by your side and become a good friend on your travels.
Katashi79
Standard Single Room
Stayed in Jun 2024
Solo travelers
5 review
3.2/5
Posted on Jun 17, 2024
Not too bad for a 1 night stay
Response from Property: Dear guest, thank you for choosing to stay at Xiaojin’s home. Although Xiaojin has a long history, Xiaojin’s heart for progress never stops and we look forward to meeting you again during our journey.
Guest User
Superior Double And Twin Room
Stayed in Oct 2024
Travel with friends
2 review
0.6/5
Posted on Oct 6, 2024
I checked in very late on the first day and didn't find the front desk. The front desk that night was pretty good. I went out early the next morning and told the front desk about the room hygiene problem. It’s not very good. There are hairs. Please help me clean it thoroughly today. The front desk responded with two words, OK, and didn’t even look at the guests. When I went back from shopping in the afternoon, the guest room had just been cleaned. The problem was that she didn’t even bother to clean the guest room after cleaning it. Knowing where the hair was, I entered the room and took her in. I told her that first, the switch in the room was broken. It was on the floor when she checked in yesterday. I picked it up and pressed it for her, and then asked the guest room to see where there was hair. She Then I cleaned. Before I could finish my words, the door was closed for me. Not only was there dust under and above the closet, but also the black sticky stuff in the kitchen below could be removed with my hands. Use a rag for cleaning. As soon as I wiped it, I saw that it had not been wiped for a long time! Then there are the sheets on the guest rooms under Jinjiang, are they exposed? They called me today and said they would reply to me later. After half a day, there was no I didn’t call again to solve the problem. I called customer service again in the afternoon and still haven’t called back.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Jinjiang Inn. We have understood the situation you have reported. All our staff apologize to you. If you have any questions during the check-in process, you can actively respond to us and we will try our best. Solve or change rooms for you, hoping to give you a comfortable stay experience
Youqizhizhiderenyungong
Standard Single Room
Stayed in Sep 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Nov 26, 2024
The location is very good, not far from Wenshu Temple, and there are many small restaurants and famous restaurants nearby.
The cleaning lady's service is super good. I stayed for a few days in a row. Because I was not used to cleaning after checking in, I hung a do not disturb sign. The aunt put the replenished mineral water and toilet paper at the door every day. It's really thoughtful!
The facilities are indeed old, the sheets and pillows are yellowed, and the toilet is compact, but it is enough.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住小錦家,雖然小錦歷史悠久,但小錦這顆上進的心永不停歇,期待在旅途中與您的再次相遇
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
12 review
4.0/5
Very Good
Posted on Aug 12, 2024
I booked it on Ctrip in advance, and it was really a good deal to get such a price near Wenshu Monastery.
It's not too far from the Line 1 subway station. The only drawback is that there is no elevator at the subway entrance to the hotel, so you have to carry your suitcases up the stairs.
It can be seen that this Jinjiang hotel is a bit old, and the various facilities are relatively old, but it is relatively clean, especially the towels, which are all wrapped in disposable bags, which is very reassuring. After staying for two days, it was cleaned in time, so there were many people staying in the hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Xiaojin's home. Although Xiaojin has a long history, Xiaojin's heart for progress never stops and we look forward to meeting you again during our journey.
Anonymous User
Superior Kumamon Themed Double Bed Room
Stayed in Aug 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The room is clean, the service is good, and the facilities are complete. There is a laundry room on the first floor, which is integrated with washing and drying. The breakfast is quite rich, as well as yogurt and fruits. The transportation is relatively convenient, the bus and subway are OK, and there are many supermarkets nearby, so shopping is also relatively convenient.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your praise. In the days to come, I hope Xiaojin can always be by your side and become a good friend during your travels.
Guest User
Standard Single Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The room is clean, the facilities are complete, the service is good, and it is very convenient to the surrounding area. There is a bus at the door and the subway is a few minutes away.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your praise. In the days to come, I hope Xiaojin can always be by your side and become your good friend during your travels.
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The room is large, clean and tidy. The front desk service is very warm and polite. There is also tea to drink, which is very heartwarming! I will stay here again next time I go on a business trip! Like 👍Satisfied!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your praise. In the days to come, I hope Xiaojin can always be by your side and become your good friend during your travels.
Anonymous User
Standard Single Room
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 23, 2024
A national brand, focusing on cleanliness and cost-effectiveness. Located in the city center, with a strong old Chengdu flavor, you can stroll along the river, and there are many old hot pot restaurants nearby, great 👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Xiaojin's home. Although Xiaojin has a long history, Xiaojin's enterprising spirit never stops. We look forward to meeting you again on our journey.
Anonymous User
Superior Double And Twin Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The location is great, the room is big, the bedding is very soft and comfortable, and most importantly, the soundproofing is very good. I had the best sleep in Chengdu. Those beautiful B&Bs and hotels in Jiuzhaigou are simply a nightmare. It was painful to wake up several times a night. The service at the front desk was very good, they spoke slowly and gently, and the experience was great.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Xiaojin's home. Although Xiaojin has a long history, Xiaojin's enterprising spirit never stops. We look forward to meeting you again on our journey.
Guest User
Superior Double Room
Stayed in Jul 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The hotel is in a good location, close to the subway, many restaurants and supermarkets around, close to Wenshu Temple. The front desk Xiao Yang is enthusiastic and the cleaning lady Zhang is considerate. It is worth praising. I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your praise. In the days to come, I hope Xiaojin can always be by your side and become your good friend during your travels.
Guest User
Standard Single Room
Stayed in Jun 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Jun 14, 2024
A fast hotel near Wenshu Monastery. The room is average. If you go out during the day and just want to sleep, it is recommended. After all, it is very close to Wenshu Monastery. There is also a pedestrian street around it. There is a noodle restaurant on the way to the pedestrian street. I had breakfast there for a few days. It seems to be called Xinji Noodle Restaurant. It is very good.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your praise. In the days to come, I hope Xiaojin can always be by your side and become your good friend during your travels.
Guest User
Superior Double And Twin Room
Stayed in May 2024
Couples
4 review
3.3/5
Posted on May 6, 2024
The room is very old, but it is cheap and easy to come by. It is still in a good location and is very convenient for traveling.
It doesn’t matter if the quilt is a little yellow or the walls of the room are a little dirty.
But in the room on the first night, the hair dryer stopped working after less than a minute. There was no spare hair dryer at the front desk, which was very uncomfortable.
Finally, I found two empty rooms before I found a hair dryer that could be used.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing to stay at Xiaojin's home. The quilt cover at Xiaojin's home is creamy yellow and the sheets are pure white. These are normal colors. Please understand that the hair dryer will have overheating protection, which will bring you Xiaojin deeply apologizes for the dissatisfaction and wishes you a happy life.
Guest User
Superior Double And Twin Room
Stayed in Oct 2024
Travel with friends
1 review
3.5/5
Posted on Oct 6, 2024
The worst thing is that we asked for room cleaning every day for two or three days, but they just took away the trash... The hair in the bathroom and other things were not cleaned at all! ! ! ! I am speechless (╯°Д°)╯ Is this the case with all hotels now, no cleaning service for consecutive stays? If you don't provide it, just say so, don't just change the garbage bag when I put up a sign saying "clean immediately", just perfunctory.
Sanitation: Poor
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,感謝您選擇入住錦江之星,您所反應的情況我們已經瞭解,對此我們全體員工向您致歉,在入住過程中有任何問題都可以積極向我們反應,我們將盡力為您解決或更換房間,希望能給您一個舒適的入住體驗