The Island Hotel

The Island Hotel Reviews

The Island Hotel

5F, Section B, Zhonghuandao Square, No.695 Tianfu 1st Street, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
The Island Hotel
The Island HotelThe Island HotelThe Island Hotel
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The Island Hotel Guest Reviews

4.8/5
Excellent
1036 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1036)
Positive reviews(1020)
Reviews with photos/video(99)
Friendly front desk staff(72)
Delicious breakfast(70)
Easy to get around(53)
Convenient parking(30)
Excellent afternoon tea(27)
Stayed multiple times(25)
Perfect for business trips(9)
Negative reviews(16)
Guest User
Queen Bed Room
Stayed in Aug 2024
Business travelers
4 review
4.5/5
Great
Posted on Aug 27, 2024
Lovely, well decorated rooms with a lot of space. The bathroom is amazing too with all the little amenities you’ll need during your stay. The staff were friendly and always willing to help with any information I needed. Well located.
Response from Property: Dear E363515****: Thank you tell us your experience and we're so glad you satisfy with your stay!Our hotel is nearby the Water Street and get to SKP and Globle Center around ten minutes by car ,it's very convenient .We'll keep doing personality service ,looking forward see you next time!
Guest User
Deluxe Twin-Size Room (2 Beds)
Stayed in Jun 2024
Family
6 review
4.5/5
Great
Posted on Aug 19, 2024
It is located near to quite a number of shops with the water street within walking distance. It is also easy to get to Global Centre by car.
Response from Property: Dear Guest:Thank you for choosing our hotel and tell us your experience,we're so glad that you are satisfy with our service ! Our hotel is located nearby water street and Global Center,It's very convenient to be here .We'll keep doing good and personalize service !We're looking forward meet you again at The Island Hotel !
Guest User
Privilege Queen Room
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 4, 2024
Surprisingly nice hotel. Big room for a reasonable price. Location is good if you have things to do in the southern part of Chengdu, otherwise it's not super convenient to the downtown area.
Response from Property: Dear E57145****:Thank for choosing our hotel and tell us your experience during your stay! We're glad you are satisfied with our hotel ,The Island Hotel is located at high-tech zone and near by Tie Xiang Temple Street ,the distance to The Global Center and SKP shopping mall only 5minutes by car without traffic jam.If you want to get to downtown area for example Jin Jiang area need 30 minutes without traffic jam.We're looking forward see you next time and meet at The Island Hotel !
TVoyager
Deluxe King-Size Room
Stayed in Oct 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Oct 23, 2023
The rooms are very much worth the value. Note that the entrance is further to the side and the lobby is on the 5th floor. Besides that it's a all-round near a 5 star experience. If your intrest or reason of stay is in the new parts of the tainfu district and further new construction in the longfu new area. This place is right. The rooms are kept very clean amd modern.. They provide good branded bottled water in the rooms. The rooms have good veiws if your staying in the exct rooms or the family rooms which have a separator for the two queen beds. The reception and staff are very nice and quick with handling passports. For sleeping the ac is moderately silent but just averagly noticeable so turn it off when it's cool enough to sleep well. The rooms can get dark for better sleep and I do reccomend the breakfast it has a wide selection. This is the second - third stay since it's probably the best value for money you can get in terms of clean modern silent and spacious, atleast if you got membership status in your trip acc.
Response from Property: Dear_TSUS8oyuuvr****:Thanks for choosing our hotel and gave us high praise ! we are so glad that you enjoy your stay and satisfied with our service and location.we will keep care for guest and provid individual service for our guest ,we really looking forward see you next time and meet at The Island Hotel Chengdu !
Guest User
Deluxe King-Size Room
Stayed in Jan 2023
Solo travelers
34 review
4.2/5
Very Good
Posted on Jan 28, 2023
The hotel is located in a very quiet neighborhood and surrounded by convenience stores. The Global Center is also pretty close to the hotel. The service was good and prompt; they were very polite. The staff spoke both English and Mandarin.
Response from Property: Dear_AP460722****:Thanks for sharing your experience and staying with us !Our hotel is near by Tie Xiang Temple and The Globle Center ,we provide complementary afternoon tea ,laundry room , free parking and free mini bar for Sichuan traditional snack for our guest during stay .We will always keep concentrate on good service for our guest and let guest feel like back their home.Happy New Year from The Island Hotel all staff and hope see you next time!
Japan Freak
Premier Room (Queen Bed)
Stayed in Mar 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Mar 20, 2023
Good experience!
Response from Property: Dear E476438****:Thanks for choosing our hotel and stayed with us !We 're so glad you enjoy this stay , we'll always keep good service to build wonderful experience for our guest.Hope see you next time at The Island Hotel Chengdu!
Guest User
Deluxe Twin-Size Room (2 Beds)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
I brought my children here to play during the summer vacation and stayed at Yuandao Hotel on Tianfu 1st Street. The hotel service is considerate. It is very close to Water Street, Huanqiu, and the subway entrance. It is very close to the business district of the High-tech Zone. You can take Line 5 for travel. The hotel's underground parking is free and very convenient.
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Guest User
Deluxe King-Size Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Convenient for travel, the surrounding water street is also very close, the Global Center can meet different groups of people to play, for the children to go to the Global Center to choose this hotel, very good, convenient parking
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Guest User
Deluxe King-Size Room
Stayed in Jul 2024
Family
5 review
3.7/5
Posted on Aug 3, 2024
Everything is fine, but there are poisonous mosquitoes in the room, and my feet are full of red bites
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Response from Property: Dear M369281: Hello, thank you very much for choosing Chengdu Yuandao Hotel! We are very sorry to see your experience. There are many mosquitoes outdoors in summer, so each room is equipped with mosquito coils, and there is also floral water at the front desk for emergency use. It is recommended that you open the window a little smaller at night to reduce the window opening time to prevent outdoor mosquitoes from flying in and affecting your rest. The hotel has staff on duty 24 hours a day. If you encounter the same thing during your stay, you can give feedback and handle it in time. We will continue to do things with heart and insist on personalized service experience. Looking forward to seeing you next time~
Guest User
Deluxe King-Size Room
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel has convenient transportation, complete facilities, exquisite meals and comfortable rooms. It is very suitable for business travel!
Original TextTranslated by Google
Response from Property: Dear _WeChat301832****: Hello, thank you very much for choosing Chengdu Yuandao Hotel. We are very pleased to see your recognition of us in all aspects! The hotel is a mid-to-high-end business hotel, quiet in the bustling city, close to the office area of ​​the High-tech Zone and the first and second phases of Tiexiang Temple Water Street. The hotel is near Jincheng Lake Park and SKP Shopping Center, and the transportation is very convenient. We will continue to uphold the concept of doing things with heart and insisting on careful and personalized service. If you have the opportunity to come to Chengdu next time, you must continue to choose our hotel~ Looking forward to meeting you again
Guest User
Premier Family Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The room is big and comfortable for a family. There is a free washing machine and dryer on the fifth floor. The surrounding environment of the hotel is good, it is convenient for eating and massage, and it is also close to the Global Center. The hotel service is also very good.
Original TextTranslated by Google
Response from Property: Dear 1364130****: Hello, thank you very much for choosing Chengdu Yuandao Hotel and taking your precious time to share your stay experience with us! Thank you very much for your recognition of the hotel in all aspects. The hotel is quiet in the bustling area, close to the office area of ​​the High-tech Zone and the first and second phases of Tiexiang Temple Water Street. The hotel is near Jincheng Lake Park and SKP Shopping Center, and transportation and shopping are very convenient! At the same time, the hotel is also equipped with self-service washing machines and dryers to meet the needs of guests on business trips. We will continue to uphold the concept of doing things with heart and insisting on careful and personalized service. If you have the opportunity to come to Chengdu next time, you must continue to choose our hotel~ Looking forward to meeting you again!
Guest User
Deluxe King-Size Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The front desk service is very considerate, the room is clean and tidy, and the hotel is in a good location, close to Metro Line 5. Downstairs is Tiexiang Temple Water Street and Huijin Plaza. It is also close to Global Center and Shihao, very suitable for shopping!
Original TextTranslated by Google
Response from Property: Dear M456453****: Hello, thank you very much for choosing Chengdu Yuandao Hotel and recognizing us in all aspects! I believe that you must be a traveler who pays special attention to high quality and understands appreciation. The hotel's good location and high-quality service have been discovered by you, just like the customer positioning of our hotel, whether it is the hotel's hardware conditions or high-quality customer service, It is the first choice for business people and families traveling. It is our greatest honor to receive your affirmation. We will continue to uphold the service concept of doing things with heart, adhering to careful and personalized service, so that every guest can feel the warmth and comfort of home! If you have the opportunity to come to Chengdu next time, be sure to continue to choose our hotel ~ We look forward to seeing you again!
Guest User
Deluxe Twin-Size Room (2 Beds)
Stayed in Sep 2024
Family
2 review
4.2/5
Very Good
Posted on Sep 7, 2024
The room is clean and tidy, the location is also very good, the breakfast is clean and rich, the service staff is very enthusiastic, my daughter is in college here, I will continue to stay
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Guest User
Deluxe Twin-Size Room (2 Beds)
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 27, 2024
Facilities: Very good and clean Service: Good
Original TextTranslated by Google
Response from Property: Dear _cs18900014****: Hello! Thank you very much for choosing Chengdu Yuandao Hotel! We are very happy to see your recognition of us! The hotel is quiet in the bustling area, close to the office area of ​​the High-tech Zone and the first and second phases of Tiexiang Temple Water Street. The hotel is near Jincheng Lake Park and SKP Shopping Center, and the transportation is very convenient. We will continue to uphold the concept of doing things with heart and insisting on careful and personalized service. I look forward to meeting you next time Yuandao~
Lidabo
Queen Bed Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 24, 2024
I like Yuandao, and I always choose this hotel in Nanmen. Especially the water volume and temperature in the bathroom, it is very comfortable to wash. It is also very convenient to eat and entertain around, and it is directly opposite the second phase of Water Street.
Original TextTranslated by Google
Response from Property: Dear Li Dabo: Hello, thank you very much for choosing Chengdu Yuandao Hotel and for your continued love and support for us! The hotel is quiet in the bustling area, close to the office area of ​​the High-tech Zone and the first and second phases of Tiexiang Temple Water Street. The hotel is near Jincheng Lake Park and SKP Shopping Center, and the transportation is very convenient. During your stay, you can enjoy free mini bar, afternoon tea and self-service laundry! We will continue to uphold the concept of doing things with heart, and adhere to the attentive and personalized service concept, and look forward to meeting you again!