Chengdu Jinli Hongpailou Subway Station Atour Hotel Reviews
Chengdu Jinli Hongpailou Subway Station Atour Hotel
No.48 South Section 4 of 2nd Ring Road, Wuhou District, Chengdu, Sichuan, 610021, ChinaView Hotel Details
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Chengdu Jinli Hongpailou Subway Station Atour Hotel Guest Reviews
4.8/5
Excellent
1056 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.9
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All reviews(1056)
Positive reviews(1047)
Reviews with photos/video(73)
Delicious breakfast(138)
Friendly front desk staff(111)
Quiet & comfortable(85)
Easy to get around(82)
Convenient parking(48)
Good sound insulation(40)
Close to metro(29)
Awesome gym(6)
Negative reviews(9)
Yarden Shem Tov
Superior Room (2 beds)
Stayed in Jan 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 18, 2024
I had to stay longer in China until my new passport is ready and couldn’t think of other hotel to choose from. Here it’s nice clean and great beds ! The stuff is friendly and helpful with anything we need
Response from Property: Dear guest, hello! Thank you very much for your trouble to give us a full score praise. Sometimes, a good review means a lot to us. It is enough to prove and affirm our hard work and recognition! After reading your comments carefully and seeing your praise, we are all very happy. Thank you again, and I am especially grateful to meet you, the guest. "You ask when you will return, but there is no date." I don't know when you will come again. The friends of Atour are looking forward to your visit again. Thank you again!
Anonymous User
Superior Double Room
Stayed in Aug 2024
Other
2 review
1.7/5
Posted on Aug 14, 2024
There was a man at the front desk of the hotel who looked like a supervisor. His attitude was terrible, his words were unpleasant, and he looked like he couldn't bear to stay. This was the most arrogant front desk I have ever seen in so many years. The hotel environment is also average. There is a smell in the corridors and rooms, like a combination of perfume and mold. The elevator is so dirty that I don't want to touch it.
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Response from Property: Dear Duoer, I'm sorry that I couldn't give you a pleasant stay experience! In response to the questions you raised, Duoer will definitely strengthen relevant training. We look forward to your visit again and give Duoer a chance to bring you a better experience. Check-in experience.
Guest User
Superior Double Room
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on May 6, 2024
The stay was very pleasant and comfortable. The room was large. The customer service was very friendly and enthusiastic. As a stop on the journey, it fully met my expectations and I enjoyed the rare relaxation time on the road. Thumbs up. There is a very famous Cao's pig intestines in the alley next to it. There is a convenience store, a pharmacy, and delicious beef offal hot pot downstairs. There is also a farmer's market nearby. The location is good. It is the starting price to take a taxi to Wuhou Temple. It is very convenient. The 2.4m big bed room is really big and comfortable. Breakfast is very humane until 11 o'clock, with rich varieties. Every employee takes the initiative to greet. It is a great stay experience. I will choose Atour next time when I go to Chengdu.
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Response from Property: Dear guest, hello! Seeing your high evaluation, I read it several times silently and was very moved. Xiaoduo was very happy to receive your good comments and was honored to be your choice for this trip. It is because of many tasteful guests like you that we can inspire us to make continuous progress on the road to becoming a hotel loved by guests. I am also looking forward to your beautiful pictures when you come to the store next time. Your next 5-star good review is Duoer's goal. Looking forward to meeting you again~ I wish you a happy life~
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Very good. The bed in the king-size room is really huge. It's no problem to sleep sideways. Hahaha~
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Response from Property: Thank you for your fair evaluation. Your evaluation is our motivation. We look forward to your stay again.
Guest User
Guestroom (Double bed)
Stayed in Aug 2024
Family
3 review
1.7/5
Posted on Aug 10, 2024
Very bad experience
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we did not bring you a satisfactory experience. Duoer will strengthen relevant training for our partners. We look forward to your visit again and give Duoer a chance to bring you a better stay experience. The front desk of the hotel is staffed 24 hours a day to serve you. If you have any questions, you can also contact us at the front desk. We will adjust your feedback in time and serve you wholeheartedly!
Guest User
Superior Double Room
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The location is very convenient, just within the Second Ring Road, about 8 minutes walk to the subway station and bus station. The hotel is very clean. We are a family of three and asked for a 2.4-meter king-size bed, which was very comfortable to sleep on. The surrounding area is a residential area, and there is a hot pot restaurant downstairs. There are many people at night, and there are delicious Cao's pig intestines and Wang's stewed meat. The taste is great. It's a good stay experience. Recommended
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Response from Property: Dear guest, hello! I am so happy to receive such a high review from you! I hope you can regard Atour as your second home in the future. We always treat our guests as family members, so that every guest who chooses us can feel the warmth of home. High-quality service is the driving force for us to keep moving forward. We know that only with unremitting efforts can we do better. We look forward to meeting you next time!
yuki2014fan
Guestroom (2 beds)
Stayed in Feb 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Fang Chen's service is super good. The breakfast is delicious. There are many red pandas at the front desk. It's very nice.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your trouble to give us a full score praise. Sometimes, a good review means a lot to us. It is enough to prove and affirm our hard work and recognition! After reading your comments carefully and seeing your praise, we are all very happy. Thank you again, and I am especially grateful to meet you, the guest. "You ask when you will return, but there is no date." I don't know when you will come again. The friends of Atour are looking forward to your visit again. Thank you again!
པད་མ་བསྟན་འཛིན་
Superior Double Room
Stayed in Mar 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Very good stay experience, and it is very convenient to eat around!
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Response from Property: Dear guest, hello! Thank you very much for your good comments on the hotel. We are so happy to receive your recognition of our late-night porridge service. In order to make guests feel happy and at home, our strict high-quality configuration requirements for the rooms are a kind of supervision and improvement for ourselves, and also a responsibility to the guests! We also like and cherish the time spent with you and your family, and look forward to seeing you next time! Waiting for your return!
Yezi_niuniu
Superior Double Room
Stayed in Jan 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The room is clean and tidy. I have always liked this brand of hotel. It has its own parking lot, which is very convenient. There are several small hot pot restaurants next to it, and the taste is pretty good.
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Response from Property: Dear guest, hello! Thank you for your 5-point review of Duoer! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Atour Hotel will be the warmest and most unique one in your memory! Come home often and wish you all the best!
Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 14, 2024
The waiter randomly selected a room facing the road, but the view was unexpectedly good. The room was clean and tidy, and the food was delivered on time. Although it was facing the street, it was not noisy, the sound insulation was very good, and it was also convenient to eat downstairs
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Response from Property: Dear guest, hello! Thank you for your love! The most touching days in our lives are always those days when we work hard for a goal wholeheartedly. For your satisfaction, Duoer will keep working hard. Thank you for your support and wish you a happy life~~
Guest User
Superior Room (2 beds)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 6, 2024
The environment is very good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your love! The most touching days in our lives are always those days when we work hard for a goal wholeheartedly. For your satisfaction, Duoer will keep working hard. Thank you for your support and wish you a happy life~
Guest User
Superior Double Room
Stayed in Dec 2023
Travel with friends
21 review
5.0/5
Outstanding
Posted on Dec 12, 2023
The hotel rooms are very clean, the service attitude is also very good, the parking lot is very convenient, and the laundry room is also very convenient!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your love for us! Atour is a high-quality hotel. We hope to create a comfortable home for guests on the road and an exclusive "paradise" for those who are struggling in the bustling city. We hope to pass on the best things of Atour to every urbanite, and hope to enjoy a relaxation, quietness and joy in the hard work. I believe you will like Atour more and more~Sincere, friendly and simple Atour people are looking forward to your arrival~Dear guests, thank you very much for your good comments on our hotel, and we will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!
Anonymous User
Superior Room (2 beds)
Stayed in May 2024
Travel with friends
7 review
2.7/5
Posted on Jun 3, 2024
When I booked on Ctrip, it was shown that I had the right to upgrade my room. When I arrived at the store, I found that the store had not received any notification at all and only had basic room types.
If you can't upgrade, don't use this as a marketing gimmick. The hotel is good in every aspect. The missing star is for Ctrip.
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Response from Property: Dear guest, I am very sorry that I did not bring you a satisfactory experience. The hotel front desk is staffed 24 hours a day to serve you. If you have any questions, you can also contact us at the front desk. We will also adjust the feedback for you in a timely manner. We hope you will come again We will serve you wholeheartedly when you visit us!
Guest User
Superior Double Room
Stayed in Nov 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 22, 2023
The room is clean, the bathroom is well separated into dry and wet areas, the breakfast is rich, and the service attitude is very good.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
66tongxue
Superior Double Room
Stayed in Nov 2023
Couples
7 review
5.0/5
Outstanding
Posted on Nov 10, 2023
The front desk and room service are very good ~ The location is also good, the skewers nearby are delicious! ! There is also a parking lot, very convenient
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your love! The most touching days in our lives are always those days when we work hard for a goal wholeheartedly. For your satisfaction, Duoer will keep working hard. Thank you for your support and wish you a happy life~