Mingyu Rezen Hotel (Chengdu Happy Valley Southwest Jiaotong University) Guest Reviews
4.8/5
Excellent
1804 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1804)
Positive reviews(1788)
Reviews with photos/video(132)
Delicious breakfast(163)
Friendly front desk staff(104)
Large rooms(102)
Quiet & comfortable(92)
Perfect for business trips(32)
Close to metro(31)
Stayed multiple times(13)
Tasty restaurant(9)
Negative reviews(16)
Otterboy578
Superior Queen Room
Stayed in Oct 2024
Couples
10 review
4.2/5
Very Good
Posted on Oct 15, 2024
Great rooms and nice building. Gym was disappointing. Half the weights were missing and no mats.
Response from Property: Dear guests, thank you very much for staying with us, we are sorry that we did not meet all your expectations. In response to your questions, we have fed back to the relevant departments and have been highly valued, the hotel will take further improvement measures, sincerely look forward to your visit again!
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Guest User
Superior Queen Room
Stayed in Jun 2024
Business travelers
89 review
4.5/5
Great
Posted on Sep 8, 2024
卫生:ok
设施:ok
环境:ok
服务:ok
Response from Property: 尊敬的客人,感謝佔用您寶貴的時間為我們留下珍貴的評論。酒店恪守為每一位旅行者提供一份專屬的奢華度假體驗,在旅途中能夠為您營造一份意外的驚喜、一份温馨的回憶,我們倍感欣慰。再次感謝您對酒店的認可,我們期待着您再次回來!
Cronaldo12
Superior Queen Room
Stayed in Dec 2023
Couples
18 review
5.0/5
Outstanding
Posted on Jan 1, 2024
设施:666
卫生:666
环境:666
服务:666
Response from Property: 尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品 質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過 每一天!
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Family
8 review
2.2/5
Posted on Jul 29, 2024
To be honest, Mingyu is the worst place I have ever lived, and the garage is hard to describe. The most annoying thing is that there are mites on the bed. When we wake up in the morning, there are big red spots on the backs of adults and children. It should be because the sheets and quilt covers have not been exposed to the sun, so there are mites. Inexplicably, I was deceived and upgraded to a family room for a few dozen yuan, which was no different from a twin room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. We sincerely apologize for not being able to provide you with satisfactory service this time. The hotel management attaches great importance to the problems you encountered during your stay at the hotel and appreciates your mood. Express understanding. The hotel's parking lot is very large and is connected to the elevator. The front desk also reminds you that it is best to go down from the elevator you came up from so that you can easily find your car. Regarding the bed sheet problem you reported, the bed sheets and duvet covers in each room are replaced and disinfected. If you are not satisfied or have any problems during your stay, you should contact our front desk in time and we will change the room for you immediately. Finally, I asked the front desk. Because I saw that you brought children, and I was afraid that it would affect your stay, I recommended a parent-child room type to you. The front desk also asked for your opinion and only charged the 70 yuan price difference, which you agreed to. , just checked in. We will do our best to ensure that all guests staying with us have a satisfactory experience. And we hope that you can visit our hotel again next time you come and experience our high level of service. All Lichen staff look forward to your visit again and sincerely wish you and your family happiness and happiness!
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Jefffan
Superior Queen Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The room is clean and spacious, and the decoration is very new. There are also laundry rooms and gyms available for travelers in need.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to continue and hope to have more opportunities to serve you!
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Guest User
Superior Queen Room
Stayed in Jun 2024
Business travelers
43 review
4.5/5
Great
Posted on Jul 14, 2024
The room is not new and the price/performance ratio is good. The service is okay. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to continue and hope to have more opportunities to serve you!
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Guest User
Superior 2-bed Room
Stayed in Jun 2024
Travel with friends
1 review
3.5/5
Posted on Jun 21, 2024
The environment and hygiene of the room are quite good, but the sound insulation really depends on it. . . I could clearly hear the quarrel in the room next door. The restaurant is very small and there is nothing to eat. I think we can have better service at this price. If you must choose this hotel, remember to bring earplugs (・o・)
Original TextTranslated by Google
Response from Property: Dear guest, we regret that we could not let you have a wonderful time during your stay at Minyoun Hotel. We are sorry that we could not give you a perfect stay experience during your stay. I'm really sorry for your feedback that the hotel's soundproofing did not satisfy you, because the quarrel in the next room affected your stay. You can inform us as soon as possible to change rooms. The restaurant is about more than 100 square meters, and can accommodate more than 100 people at the same time. Because it is travel now, there may be too many people during the peak travel season, which may cause not enough seats. The restaurant has a wide variety of breakfast options, including stir-fried vegetables, bread, milk, coffee, rice noodles, rice, porridge, soy milk and fried dough sticks. We will continue to provide all-round, perfect and thoughtful services, and hope to gain your understanding and support. We encourage guests to contact us via room phone and WeChat at any time during their stay. We will serve you wholeheartedly 24 hours a day. We attach great importance to every guest's stay experience, and we very much hope to provide you with considerate and thoughtful service. We hope that you will give us a chance to experience the hotel's service during your next stay and enjoy more superior experiences. .
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Guest User
Superior 2-bed Room
Stayed in May 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on May 4, 2024
Convenient parking, delicious breakfast, great service at the front desk, I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we will continue to move forward and hope to have more opportunities to serve you!
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Guest User
Superior Queen Room
Stayed in May 2024
Travel with friends
10 review
4.7/5
Amazing
Posted on May 3, 2024
The hotel is relatively new, the hygiene is satisfactory, and the waiters are enthusiastic. The breakfast is rich! There is a subway station downstairs, which is convenient for travel! There is no noise around at night!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for sharing your accommodation experience. We are glad to hear that you are satisfied with your accommodation experience. Your affirmation of our hotel is the greatest encouragement to us. We hope that we will have the honor to provide you with our most sincere service again in the near future.
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Abeijingbeiyanyiwufenxiyansefenxizhaohaibin
Superior Queen Room
Stayed in Apr 2024
Business travelers
130 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I stayed here on a business trip. I stayed here for three consecutive days. The room sounded clean and there was no peculiar smell. The hotel also has a rich breakfast to eat. The hotel is equipped with a gym. . . . .
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for your good comments and feedback. We will provide you with a more comfortable stay experience. Your good comments are our greatest encouragement and recognition. Thank you very much for your good comments and recognition of our hotel. We will continue to improve the quality of our service. Your good comments are our greatest gain. Thank you for giving us a thumbs up~ Looking forward to your visit again~
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Guest User
Superior Queen Room
Stayed in Mar 2024
Couples
13 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The room was newly renovated, very new, spacious and clean. The service staff were very enthusiastic. The hotel's breakfast was comparable to that of Holiday Inn Express. In particular, several types of noodles represented the flavors of Chengdu.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We hope to get your 5-point praise next time. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
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Guest User
Superior 2-bed Room
Stayed in Mar 2024
Travel with friends
11 review
4.7/5
Amazing
Posted on Mar 20, 2024
The room is not much different from the picture, and the room is big. Because the floor is high, even if it is a house along the street, the noise is not very loud. Overall it is OK.
The biggest problem is that the sewer in the toilet where we stayed has a bad smell.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your comments and feedback. We are sorry that this stay did not bring you a satisfactory experience. The hotel has always attached great importance to room cleaning, has strict and complete room cleaning processes and standards, and has always strictly implemented the regulations of local health functional departments and accepted regular inspections. The hotel management attaches great importance to the issues you mentioned. We very much hope to understand the specific information of your stay so that we can follow up the investigation and rectification in a timely manner. At the same time, the hotel will continue to implement various hygiene standards to ensure that guests stay at ease and comfort. Thank you for your pertinent feedback. We sincerely hope that this incident will not affect your impression of the hotel, and look forward to your next visit to enjoy more quality services.
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Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Very good accommodation experience. The guy at the front desk not only gave me an extra meal voucher, but also upgraded the late check-out and luggage storage. The breakfast was rich, the room was large, and the soundproofing was good. As long as the corridor outside was not noisy, the room was very quiet. However, the sound of airplanes could still be heard on the high floor. There was also a laundry room and a gym.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at Minyu Licheng Hotel. We know that it is the little details that make your stay more comfortable. We will continue to provide guests with better services. Hope to see you again soon!
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Anonymous User
Superior Queen Room
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The hotel breakfast is delicious. It is convenient to go anywhere. The service is very good
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for your good comments and feedback. We will provide you with a more comfortable stay experience. Your good comments are our greatest encouragement and recognition. Thank you very much for your good comments and recognition of our hotel. We will continue to improve the quality of our service. Your good comments are our greatest gain. Thank you for giving us a thumbs up~ Looking forward to your visit again~
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Caomeixiongaichicaomeitang
Superior Queen Room
Stayed in Feb 2024
Booked for others
8 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Clean and hygienic, the room aunties are very enthusiastic, the front desk sisters are very nice and the service is good, it is worth your stay, five-star praise
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at Minyu Licheng Hotel. We know that it is the little details that make your stay more comfortable. We will continue to provide guests with better services. Hope to see you again soon!