32/5000  Hotel Ibis (wide narrow Alley Central Hotel, Chengdu)

32/5000 Hotel Ibis (wide narrow Alley Central Hotel, Chengdu) Reviews

32/5000 Hotel Ibis (wide narrow Alley Central Hotel, Chengdu)

8 floors, 9 floors, 10 floors, 11 floors, 12 floors, No. 28, Dongcheng Genxia Street, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
32/5000  Hotel Ibis (wide narrow Alley Central Hotel, Chengdu)
32/5000  Hotel Ibis (wide narrow Alley Central Hotel, Chengdu)32/5000  Hotel Ibis (wide narrow Alley Central Hotel, Chengdu)32/5000  Hotel Ibis (wide narrow Alley Central Hotel, Chengdu)
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32/5000 Hotel Ibis (wide narrow Alley Central Hotel, Chengdu) Guest Reviews

4.7/5
Outstanding
2123 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2123)
Positive reviews(2100)
Reviews with photos/video(444)
Delicious breakfast(277)
Friendly front desk staff(171)
Easy to get around(145)
Quiet & comfortable(104)
Good sound insulation(31)
Nice shower(30)
Close to metro(16)
Tasty coffee(11)
Negative reviews(23)
Catherine Novikova
Superior Double Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Excellent location of the hotel: not in the noisy center, but close enough to all significant attractions. The room is small but comfortable. With good sound insulation and a comfortable bed. Also, I would like to note that the room has shampoos and shower gel with a great smell. The breakfast is delicious. It is also suitable for Europeans. The choice of dishes did not change much from day to day, but everything was always delicious and fresh. The coffee is excellent and strong. The staff is friendly. Check-in is fast.
Response from Property: [Featured Cocktails] [Large TV Projection] Thank you for staying at the Ibis Chengdu Kuanzhai Alley Center Hotel and giving us a five-star rating. Xiaoyi is honored to accompany you through a wonderful time. The hotel is a 7-minute walk from Exit A of Line 1 and Line 4 of the Luoma City Subway Station. You can check in at Chunxi Road, Kuanzhai Alley, and Wenshu Temple, with convenient transportation. Your peace of mind is our greatest motivation, and it is our duty to ensure that every guest has a wonderful stay experience. We are honored to receive your approval, and at the same time, we are more motivated to continue moving forward. We hope to have the opportunity to serve you again and wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Jun 2024
Family
36 review
4.7/5
Amazing
Posted on Jun 8, 2024
Amazing hospitality, from check-in/out to room service. Special mention to the Mr. Yu and Mr. Zhang (managers) who ensured all our requests were met. Good location, if riding car (10 mins to tourist attractions). For walking, closest amenities is about 10 mins. Clean rooms and good breakfast with local specialties.
Response from Property: Thank you for your stay and review. I was a bit disappointed that I didn't receive your five-point satisfactory review. If you have any questions during your stay, you can call the front desk at any time, and Xiaoyi will be available 24 hours a day to solve your problems. We will always adhere to providing high-quality service and comfortable accommodation environment, constantly strive for progress, and believe that we will strive to do better in the future. The hotel is located near the famous attractions of Kuanzhai Alley and Wenshu Fang in Chengdu, and can be reached by taxi in just 5 minutes. It is only 500 meters away from the Night Cat Midnight Market in the New City Square, and is easily accessible within a 5-minute walk. It is also equipped with Yonghui Supermarket to meet your entertainment and shopping needs. Finally, all hotel staff look forward to your next visit and wish you a happy life!
Kimmy Quah
3-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The staff are very friendly and helpful. Very warm welcome from the check-in staff till the day I checked out, especially the 2 guys that helped me at the front desk and the cleaning lady on the 11th floor.
Response from Property: 【 24-hour front desk 】 【 Self service laundry 】 【 Robot service 】 Dear ibis family, hello! If you meet a kindred spirit in the mountains and rivers, then you must be Xiaoyi's kindred spirit. Xiaoyi cherishes the opportunity to meet such a distinguished guest like you. Xiaoyi has always been attentive to detail and service, and it is our honor to provide you with service during your stay. Xiaoyi has always wanted to take care of every family member who comes to ibis. Of course, we are also very careful when choosing the items for hotel room configuration. The room is equipped with Jin Ke Er mattresses, feather cotton pillows, and memory cotton pillows, all of which were selected after our own experimentation. As long as it can bring you warmth, comfort, and ease like home, Xiaoyi thinks everything is worth it. The service concept of "shop as home" has deeply penetrated into the hearts of each and every one of us, bringing convenience to you during your stay. Xiaoyi is also very happy. Xiaoyi hopes that every family member who comes to Ibis will feel like returning to their "home" in Chengdu. Xiaoyi genuinely likes you, and it is a great honor for Xiaoyi to meet such a distinguished guest like you. Thank you again and sincerely look forward to your next stay. Wishing you a happy life and everything goes smoothly~
Guest User
Superior Double Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 28, 2024
We stayed at the hotel for two nights. The rooms are big and very clean. The staff and service are super friendly and helpful. There was always water or tea at the reception. We felt very comfortable and can highly recommend the hotel, this was the best hotel on our trip to China.
Response from Property: 【 24-hour front desk 】 【 Self service laundry 】 【 Robot service 】 Dear ibis family, hello! If you meet a kindred spirit in the mountains and rivers, then you must be Xiaoyi's kindred spirit. Xiaoyi cherishes the opportunity to meet such a distinguished guest like you. Xiaoyi has always been attentive to detail and service, and it is our honor to provide you with service during your stay. Xiaoyi has always wanted to take care of every family member who comes to ibis. Of course, we are also very careful when choosing the items for hotel room configuration. The room is equipped with Jin Ke Er mattresses, feather cotton pillows, and memory cotton pillows, all of which were selected after our own experimentation. As long as it can bring you warmth, comfort, and ease like home, Xiaoyi thinks everything is worth it. The service concept of "shop as home" has deeply penetrated into the hearts of each and every one of us, bringing convenience to you during your stay. Xiaoyi is also very happy. Xiaoyi hopes that every family member who comes to Ibis will feel like returning to their "home" in Chengdu. Xiaoyi genuinely likes you, and it is a great honor for Xiaoyi to meet such a distinguished guest like you. Thank you again and sincerely look forward to your next stay. Wishing you a happy life and everything goes smoothly~
Niya M
Superior Double Room
Stayed in Oct 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 8, 2024
I love Ibis hotels in China. This one was also good. I lived in good clean room. Staff is very friendly and helpful. Metro is not really close but there is a bus stop with a lot of buses 3 minutes walking. A lot of places to eat around you as well as supermarkets.
Response from Property: [24-hour front desk] [Self service laundry] [Robot service] Thank you for staying at the Ibis Chengdu Kuanzhai Alley Center Hotel and giving us a five-star rating. Xiaoyi is honored to accompany you through a wonderful time. The hotel is a 7-minute walk from Exit A of Line 1 and Line 4 of the Luoma City Subway Station. You can check in at Chunxi Road, Kuanzhai Alley, and Wenshu Temple, with convenient transportation. Your peace of mind is our greatest motivation, and it is our duty to ensure that every guest has a wonderful stay experience. We are honored to receive your approval, and at the same time, we are more motivated to continue moving forward. We hope to have the opportunity to serve you again and wish you a happy life!
Chesterex
Comfort Twin Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 2, 2024
Hotel Ibis (wide narrow Alley Central Hotel, Chengdu) is very good for you to choose as the place to stay in Chengdu. We love the cleanliness and facilities. The only problem we faced this time is the transparent toilet door which made I and my friend felt uncomfortable to use. We didn't get use to this situation.
Response from Property: Thank you for staying at IKEA! Thank you for your encouragement and praise. We are truly sorry for the transparent bathroom door you mentioned. We have communicated with the owner and provided feedback. We have purchased frosted stickers on the platform and will make adjustments to each room in the future. Thank you for your suggestions. The Ibis Chengdu Kuanzhai Alley Center Hotel is a 7.0 version that opened in 2021. It is a dual brand hotel of French Yayan and Huazhu, constantly innovating to provide guests with modern, comfortable, and suitable accommodation environments. The hotel continues the "borderless concept" of the lobby and restaurant, creating a composite public area with music, afternoon tea, and cocktails as colors, creating a vibrant and fashionable social atmosphere. The guest room is equipped with a Jin Ke Er zero pressure mattress, 24-hour central air conditioning, a large screen projection TV, and an intelligent toilet, creating a comfortable sleeping space for you. The hotel has a self-service laundry room and a Chinese and Western style self-service breakfast restaurant, making your journey worry free and comfortable. The hotel is also equipped with intelligent robots for delivery, full of technology, allowing you to experience intelligent and convenient services. Looking forward to your next experience, Xiaoyi is waiting for you in Kuanzhai Alley!
Wiwat
3-bed Room
Stayed in Oct 2024
Travel with friends
2 review
4.5/5
Great
Posted on Oct 23, 2024
Worth of money. We have a great time staying there in Chengdu. The staffs are very kind. We can leave our luggages when we go travelling for few days. The breakfast is delicious and reasonable price ❤️❤️❤️
Response from Property: Thank you, guest. Thank you for your stay and review. I feel a little disappointed that I didn't receive your five point satisfaction rating. During your stay, you can call the front desk at any time if you have any questions. Xiaoyi is available 24 hours a day to solve your problems. We will always adhere to providing high-quality services and comfortable accommodation environment, constantly striving for excellence, and believe that we will work hard to do better in the future. The hotel is located near the famous attractions of Kuanzhai Alley and Wenshu Fang in Chengdu, and can be reached in 5 minutes by taxi. It is only 500 meters away from the New City Square Night Cat Market, and can be easily reached within a 5-minute walk. At the same time, it is equipped with Yonghui Supermarket to meet your entertainment and shopping needs. Finally, all hotel staff look forward to your next visit and wish you a happy life!
PERMSAK
Guestroom (2 Beds)
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Excellent service and staff is very helpful. The room is clean equipped with air conditioning. Good location and it is walkable about 600m from MRT.
Response from Property: [Near Tianfu Square, People's Park] [Buffet Breakfast] [Walking to Wide Narrow Alley] [Free WiFi] Dear guests, hello! Seeing your sharing is really warm to Xiao Yi's heart. Everyone says the service at the ibis Grand Canal Centre hotel is the warmest. Now I find that your affirmation is warmer than N times, thank you for your praise, which will be the biggest power for us to rush forward, we will continue to maintain! Remember to come again. There's Xiao Yi with you on the streets of Chengdu.
Guest User
3-bed Room
Stayed in Apr 2024
Travel with friends
5 review
4.5/5
Great
Posted on Apr 19, 2024
Location is goood. Staff is helpful. Breakfast can be better. The toilett heating is the best in winter time Bed is comfy. Foreigners are accepted
Response from Property: Thank you, guest. Thank you for your stay and feedback. I was a bit disappointed that I didn't receive your five-point satisfactory review. If you have any questions during your stay, you can call the front desk at any time, and Xiaoyi will be available 24 hours a day to solve your problems. We will always adhere to providing high-quality service and comfortable accommodation environment, constantly strive for progress, and believe that we will strive to do better in the future. The hotel is located near the famous attractions of Kuanzhai Alley and Wenshu Fang in Chengdu, and can be reached by taxi in just 5 minutes. It is only 500 meters away from the Night Cat Midnight Market in the New City Square, and is easily accessible within a 5-minute walk. It is also equipped with Yonghui Supermarket to meet your entertainment and shopping needs. Finally, all hotel staff look forward to your next visit and wish you a happy life!
Tatiya Khamhangdatepon
Superior Double Room
Stayed in Sep 2024
Travel with friends
3 review
3.7/5
Posted on Sep 24, 2024
I have arrived about 9 pm and it took me around 40 minutes for check-in since the front lady was not able to communicate in English. However, she was trying to communicate via translation app, anyway the room was good and quite convenient for a short nap before my journey in Chengdu.
Response from Property: Thank you, guest. Thank you for your stay and review. I feel a little disappointed that I didn't receive your five point satisfaction rating. During your stay, you can call the front desk at any time if you have any questions. Xiaoyi is available 24 hours a day to solve any problems for you. We will always adhere to providing high-quality services and comfortable accommodation environment, constantly striving for excellence, and believe that we will work hard to do better in the future. The hotel is located near the famous attractions of Kuanzhai Alley and Wenshu Fang in Chengdu, and can be reached in 5 minutes by taxi. It is only 500 meters away from the New City Square Night Cat Market, and can be easily reached within a 5-minute walk. At the same time, it is equipped with Yonghui Supermarket to meet your entertainment and shopping needs. Finally, all hotel staff look forward to your next visit and wish you a happy life!
Christopher andrew
Superior Double Room
Stayed in Sep 2024
Couples
17 review
4.2/5
Very Good
Posted on Sep 29, 2024
Good hotel in good location.. Clean rooms, everything you need. , perfect location, easy to get around. Free laundry.
Response from Property: [24-hour front desk] [buffet breakfast] [large TV screen projection] Thank you for staying at the Ibis Chengdu Kuanzhai Alley Center Hotel. It's a pity that we didn't receive your five-star review. The hotel is a 7-minute walk from Exit A of Line 1 and Line 4 of the Luoma City Subway Station. You can check in at Chunxi Road, Kuanzhai Alley, and Wenshu Temple, with convenient transportation. Your peace of mind is our greatest motivation, and it is our duty to ensure that every guest has a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. We hope to have the opportunity to serve you again, and finally look forward to receiving your 5-star praise and encouragement. Wishing you a happy life!
En Chee
Superior Double Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Very nice hotel. Big and clean and very comfortable. Recommend to stay.
Response from Property: [Storage Salute] [Reception Express] [8-hour breakfast service] Dear Ibis family, hello! Thank you for your support and high-quality five-star praise as always. The hotel is determined to be the most satisfied hotel, and we have been making continuous efforts for this. The hotel always puts service first and strives to create a feeling of home for its guests. Every staff member of the hotel has received professional pre-job training. It is our habit to provide warm and thoughtful service for every guest, and it is our ultimate goal to feel at home. Therefore, we will try our best to meet your
SUJEET KUMAR
Family Room
Stayed in May 2024
Family
2 review
4.0/5
Very Good
Posted on May 14, 2024
Good comfortable stay, City location
Response from Property: Thank you very much for your support and encouragement to our hotel. I was very disappointed that I did not receive your 5 points of praise. The Ibis Hotel is a 7.0 version that opened in 2021 and belongs to the French Accor brand. The facilities and equipment are well-equipped, and the hotel is adjacent to Chengdu Kuanzhai Alley, Wenshu Courtyard, Tianfu Square, and Chunxi Road commercial district, with an excellent geographical location. It is about a 15 minute walk from the Kuanzhai Alley scenic area, and there is a street called Kuixing Tower where internet celebrities check in and snack. The starting price for taking a taxi from Wuhou Temple and Jinli is already there. The hotel is a 7-minute drive from Exit A of Line 1 and Line 4 of the Luoma City subway station, making it convenient to take a taxi. We look forward to seeing you stay at Little IKEA Hotel again in Chengdu, and we will be happy to serve you! Wishing you a pleasant journey.
PrachyaJames
Comfort Twin Room
Stayed in Apr 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Nice staff, Good breakfast Reasonable price
Response from Property: Dear guests, hello! Thank you for your visit, and we sincerely appreciate your love and recognition of the Yibisi Kuanzhai Alley Center Hotel. You remember the wonderful time here, which moved us deeply. It is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. We hope to have more opportunities to serve you!
Dzintars M
Comfort Pressure-Relief Superior Double Bed Room
Stayed in Aug 2024
Travel with friends
4 review
3.5/5
Posted on Aug 27, 2024
For the money, this is quite ok place. Breakfast could be improved, very small choice.
Response from Property: Thank you for your check-in and evaluation. I am a little lost because I didn't get your five-point satisfaction. If you have any questions during your stay, you can call the front desk at any time, and Xiaoyi will solve them for you 24 hours a day. We will always insist on providing quality service and comfortable accommodation environment, and keep making progress. I believe we will strive to do better in the future. The hotel is close to Kuanzhai Lane and Wenshufang, the famous scenic spots in Chengdu, which can be reached in 5 minutes by taxi, only 500 meters away from the night owl night