Jinzhu Hotel (Chunxi Collection) Reviews
Jinzhu Hotel (Chunxi Collection)
No.34 Desheng Road, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
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Jinzhu Hotel (Chunxi Collection) Guest Reviews
4.6/5
Very Good
1432 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1432)
Positive reviews(1388)
Reviews with photos/video(205)
Classy environment(153)
Friendly front desk staff(95)
Easy to get around(87)
Quiet & comfortable(52)
Awesome amenities(42)
Delicious breakfast(29)
Close to metro(20)
Stayed multiple times(15)
Negative reviews(44)
yixting
Queen Room
Stayed in Mar 2024
Travel with friends
12 review
Outstanding
Posted on Apr 3, 2024
love this hotel so much! stayed during my recent trip to chengdu! the staff are all really friendly (front desk and housekeeper), they were really nice to help me collect my taobao parcels that reached before I even checked in and extended late check-out for me too! location is pretty near the metro station and many local food stalls nearby!
would definitely book here when I visit chengdu in the future!
Response from Property: Thank you for your praise. A simple sentence shows your love for our hotel. We are very happy. Xiaojin has been committed to providing the best service to our guests. Seeing your satisfaction, I know that we have made a big step forward. In the future, we will continue to work hard to make you and more of your family satisfied. Thank you for your choice. I love you. At the same time, I sincerely look forward to your visit again~~~
damon
Queen Room
Stayed in Sep 2024
Solo travelers
3 review
Outstanding
Posted on Sep 28, 2024
Good and clean spacious room and helpful front desk that attentive and ready to assist
Response from Property: Thank you very much for your stay and praise. You must be the motivation for our service. We will continue to work hard to do better. We look forward to your next visit!
Wong Lock Weng
Queen Room
Stayed in May 2024
Solo travelers
8 review
Outstanding
Posted on May 10, 2024
Staff are friendly and help !
Response from Property: Thank you for your praise. A simple sentence shows your love for our hotel. We are very happy. Xiaojin has been committed to providing the best service to our guests. Seeing your satisfaction, I know that we have made a big step forward. In the future, we will continue to work hard to satisfy you and your family. Thank you for your choice. I love you. At the same time, I sincerely look forward to your visit again~~~
Eivan
Queen Room
Stayed in May 2024
Booked for others
11 review
Outstanding
Posted on Jun 4, 2024
My girlfriend had a wonderful time - clean, good wifi, a seating area and good location! Definitely will be back again :)
Response from Property: Dear guests, thank you very much for your praise and recognition. Your satisfaction is very important to us. Xiaojin looks forward to your visit again! I wish you a happy life and smooth work!
Guest User
Elegant Twin Room
Stayed in May 2024
Couples
2 review
Posted on Jun 1, 2024
Front desk staffs mostly polite and more or less professional. Housekeeping ladies down to earth, lovely people. Hotel location 12-13 mins from metro, through some local streets where you could find some noodle shops. The hotel occupancy rate was quite low when we were there, didn't see many other guests around. But the few rooms in our corner on 6th floor were almost always occupied by guests as we were woken up a few times by doors slamming in the middle of nights. one issue that annoyed us is that, for every single day we stayed at the hotel, a business card soliciting sex was pushed under the door into our room. It happend without fail every single evening when we returned to the hotel. We noticed the same cards were pushed under the doors of other rooms on our floor. This should not happen and cannot happen at a hotel in Chengdu where guests paid upwards of 300 RMB per night.
Response from Property: Dear customer, thank you for your stay. Regarding the small card you mentioned, we also deeply hate it and have been resolutely resisting it. The hotel will never condone any improper publicity by criminals. Once discovered, it will be reported directly to the police station for processing. Since the security personnel did not conduct timely inspections and found out in time, it was an oversight on our part. We have now notified security personnel to strengthen inspections and try to avoid this situation from happening. We apologize for any inconvenience this may cause you. We are sorry that we could not make you 100% satisfied during your stay. If you have any comments or suggestions during your stay, you are welcome to point them out or report them to the front desk, and we will handle them for you in a timely manner. We apologize for any inconvenience this may cause you. Welcome to visit again and wish you a happy life!
WilliamRH
Jinhe Double Bed Room
Stayed in Oct 2023
Business travelers
157 review
Outstanding
Posted on Oct 17, 2023
Friendly and helpful staff, good housekeeping, large rooms, quality mattresses and a great location. I’m look forward to my next stay now.
Wattana
Queen Room
Stayed in Mar 2024
Solo travelers
2 review
Very Good
Posted on Apr 3, 2024
Great place to stay in Chengdu
shortfatpig
Elegant Twin Room
Stayed in Jun 2024
Travel with friends
3 review
Outstanding
Posted on Sep 12, 2024
Love itttt
Anonymous User
Queen Room
Stayed in Sep 2024
Travel with friends
14 review
Posted on Oct 3, 2024
The toilet was not cleaned, but that's the price. I cleaned it myself and found that it could be cleaned with water and paper. After reporting it, they said they would send someone to deal with it, but it was still the same when I returned to the hotel. I specially cleaned it with a toothbrush and it was cleaned.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We are sorry that we were not able to satisfy you 100% during your stay. In the future, we will strengthen staff training, improve service quality, and bring guests a better stay experience. We apologize for the inconvenience. Welcome to visit us again and wish you a happy life!
Guest User
Queen Room
Stayed in Sep 2024
Other
1 review
Outstanding
Posted on Sep 29, 2024
The hotel is in a very good and convenient location, not far from the attractions, and close to the bus and subway. The service is also very good. If you have any questions, they will answer them as soon as possible. The facilities are also complete, and you can wash your clothes for free. I highly recommend it! !
Original TextTranslated by Google
Response from Property: All our staff are very happy that Xiaojin can be liked and praised by you. We have always been adhering to the original intention of guest-oriented service. With all our attentiveness and thoughtfulness, we just hope that you will have a perfect journey. We look forward to your visit to our Jinzhu hotel again!
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 29, 2024
This hotel was recommended by a friend. I booked it because I was traveling with my family and the ratings were good. The service was very good. They contacted us in advance to confirm the arrival time. When we arrived, the room cards were ready. Check-in was very fast. The front desk lady provided good service and answered all the questions they asked. The room was clean and hygienic, spacious and bright, and the location was good. It was very convenient for travel! The price-performance ratio is still very high. I recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your visit. I sincerely thank you for your love and recognition of Xiaojin. I am very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 26, 2024
Facilities: quite complete, with a gym and washing machine, but the operation of the washing machine is a little troublesome, the girl at the front desk patiently taught me how to use it.
Hygiene: clean and tidy, no odor in the room, and the toilet is equipped with a disposable toilet seat
Service: especially when checking in, they reminded us of the anti-fraud knowledge of telecommunications fraud, which is very good,
Original TextTranslated by Google
Response from Property: Xiao Jin saw that the guest was so satisfied with him, and he felt a little proud in his heart... He was very grateful for the guest's affirmation and love for Xiao Jin. It is Xiao Jin's pride to serve every guest. Your feelings and satisfaction are the greatest affirmation for us! We will continue to work hard! Meet the scenery and make an appointment with the tranquility~ Xiao Jin sincerely looks forward to your visit again~
Guest User
Elegant Twin Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 17, 2024
I often travel on business. I am very satisfied with the hotel I stayed in this time. It is cost-effective, the room is clean and tidy, and the service is very good. There are many places to eat around, it is very close to the city center, and it is very convenient to do business.
Original TextTranslated by Google
Response from Property: Thank you for your praise. A simple sentence shows your love for us. We are very happy. Xiaojin has been committed to providing the best service to guests. Seeing your satisfaction, I know that we have made a big step forward. In the future, we will continue to work hard to make you and more of your family satisfied. Thank you for your choice. I love you. At the same time, I sincerely look forward to your visit again~~~
Guest User
Queen Room
Stayed in Sep 2024
Couples
2 review
Outstanding
Posted on Sep 16, 2024
Hygiene: Good, there is an auntie who cleans up every day
Environment: There are many delicious foods around, and the transportation is relatively convenient
Service: The auntie provides good service and cleans up very cleanly every day
Facilities: There is a gym, so you can exercise while traveling
Original TextTranslated by Google
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 13, 2024
Facilities: There are free laundry and gym, the rooms are business-style and simple.
Hygiene: The room attendants are very good, clean and refreshing, and I feel safe.
Environment: It is not noisy to rest at night in the city center. There are many food around, and the local dishes in several old streets taste very good.
Service: The service of the little sister at the front desk is very good. For me, this hotel is worth staying. Good value for money.
Original TextTranslated by Google
Response from Property: Thank you for your praise. A simple sentence shows your love for us. We are very happy. Xiaojin has been committed to providing the best service to guests. Seeing your satisfaction, I know that we have made a big step forward. In the future, we will continue to work hard to make you and more of your family satisfied. Thank you for your choice. I love you. At the same time, I sincerely look forward to your visit again~~~