Grand Bay Hotel Chengdu Reviews
Grand Bay Hotel Chengdu
No. 255 South Tianfu Ave., High-tech Zone, Shuangliu District, Chengdu, Sichuan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Grand Bay Hotel Chengdu Guest Reviews
4.9/5
Perfect
4203 review
Verified reviewsLocation4.9
Amenities4.9
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All reviews(4203)
Positive reviews(4175)
Reviews with photos/video(1394)
Delicious breakfast(439)
Close to amusement park(412)
Perfect for kids(402)
Has play area for children(365)
Great swimming pool(126)
Excellent afternoon tea(34)
Child care services available(21)
Negative reviews(28)
Khalilah Mastura Zahari
Deluxe King Room - City View
Stayed in May 2024
Family
3 review
Outstanding
Posted on Jun 5, 2024
This is the best hotel ever that we have ever booked. We booked over weekdays and got a free upgrade to a marvellous room! With a large swimming pool in the room. Breakfast was splendid! A lot of options for muslim traveller like us. We didnt eat their chicken and beef. But somedays have salmon. Other protein options was mushroom and eggs and prawn dumpling.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
VanessaHeber
Deluxe Twin Room - City View
Stayed in Oct 2024
Family
14 review
Outstanding
Posted on Oct 30, 2024
Beautifully decorated hotel, clean spacious room, very comfortable bed and pillows, free indoor playground for children, good breakfast including western food.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
LStanley
Children's Room (Double Bed)
Stayed in Apr 2024
Family
17 review
Outstanding
Posted on Apr 9, 2024
Highly recommended! We chose this hotel for our wedding anniversary getaway, and they did made our celebration extra special. We got a cake from them, also decorated our room romantically. Service was perfect, room was huge, clean and just PERFECT. Very family friendly. Food was great. If you want a perfect city and river view, go to this hotel. Cindy was amazing, very professional, friendly and helpful. Most of the staff speak good english if you are a non chinese speaker. They’re very helpful. A fine gentleman down in their lobby area helped us ordered a car. I forgot his name. Thankful we chose this hotel. We are definitely going back here again
6/10
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Philly
Deluxe King Room - City View
Stayed in Mar 2024
Solo travelers
29 review
Outstanding
Posted on Mar 24, 2024
Great high end hotel with staff that will assist you to the best of their capabilities .
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Chu
Children's Room (Double Bed)
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jul 1, 2024
This is exelent hotel for family visitors. Yolanda the receptionist was very kind and provide exceptional care for us. Thanks. Indoor playground is spacious and enjoyable. There is a good swimming pool but it's a bit good for children. The stay is pleasant.
Response from Property: Dear Guest,thanks a lot for your stay and praise for Yolanda. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Andri Nel-Rasmussen
Deluxe King Room - City View
Stayed in Apr 2024
Couples
38 review
Outstanding
Posted on Jun 22, 2024
Very friendly staff, incredibly helpful, comfortable room and close to the station, easy to get around
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Guest User
Executive Suite with Healing Pool
Stayed in Apr 2024
Business travelers
2 review
Amazing
Posted on Apr 4, 2024
The room is very clean and the hotel looks upscale.
Client relationship manager Amber is very welcoming and approachable!
Response from Property: Dear guest, so happy that you have chosen to stay at the Grand Bay Hotel Chengdu and share your stay experience. We are honored to see your love for the hotel, but unfortunately, did not receive your full recognition. We will also take this as our driving force to consistently create "perfect score" service for our guests. Look forward to your visit to Grand Bay Hotel Chengdu again and enjoy the glamourous time.
Guest User
Deluxe King Room - City View
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Mar 2, 2024
Such a wonderful hotel. I stayed there with my parents. The hotel it’s very private. The service is amazing!
The restaurant is fantastic!!! The parking duck is must try !!!
Me and my parents both had great time in there.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Bozz.TH
Deluxe Twin Room - City View
Stayed in Mar 2024
Family
4 review
Outstanding
Posted on Mar 20, 2024
Everything is good If I have time for sure I will visit this hotel again
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Guest User
Business Deluxe Room - City-View (Double bed)
Stayed in May 2024
Business travelers
4 review
Outstanding
Posted on Jun 19, 2024
The room is luxurious with a very big hot tube.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Guest User
Delightful Family Theme Room
Stayed in Jul 2024
Family
2 review
Outstanding
Posted on Jul 28, 2024
Leon offered us an excellent service
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Xiaofeng
Deluxe King Room - City View
Stayed in Apr 2023
Family
1 review
Outstanding
Posted on Apr 29, 2023
i've stayed in several hotels in this area. i can say no other hotel can compete with grand bay for a similar price. period.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Guest User
Deluxe King Room - River View
Stayed in Apr 2024
Travel with friends
4 review
Outstanding
Posted on Apr 18, 2024
Lynx and Cindy very good
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel from this brand, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you come again later and enjoy the glamourous time.
Guest User
Deluxe King Room - River View
Stayed in Aug 2022
Business travelers
1 review
Amazing
Posted on Aug 15, 2022
I came back from overseas and transit through Chengdu and stayed in the hotel for a night.
Grand new hotel with 5-star facilities. The staff in general are kind. The receptionist named Si Si in particular is very helpful and attentive. I enjoyed having her help and navigation through the hotel.
The room is large and quiet, with a nice view over the river. I enjoyed my stay there and would come back again the next time I am in Chengdu.
Response from Property: Dear Guest, well received your comments and thanks a lot for your stay. We are so happy that you have had a pleasant journey with us. Under the management of the Grand Hotels Group, the Grand Bay Hotel Chengdu is the third luxury hotel, following the successful operation of the Grand Bay Hotel Zhuhai and the Grand Bay Hotel Beijing. With the design concept of “Sky Courtyard and Oasis in the City”, the Hotel delivers warm, simple-elegant, and luxury stay, with perfect sensation for body, mind and soul. Wish you visit again near the future and have a wonderful journey with us.
Yedafu
Deluxe Twin Room - City View
Stayed in Oct 2024
Family
7 review
Outstanding
Posted on Oct 31, 2024
Every time I come to Chengdu, I will arrange to stay in this hotel. Every time I stay there, the experience is very good, and it is not inferior to other well-known chain brand hotels. The hotel is not in the city center of the scenic area, so there will be no traffic jams, but there is no shortage of food, drink and entertainment nearby. It is next to Yuanda Shopping Mall, which is very convenient. The room is spacious enough, and the children's supplies in the room are also in place. The hotel also has a children's playground, so children can have fun in the hotel even if they don't want to go out. The breakfast is varied and delicious, and the dining environment is clean and comfortable. During the stay, I didn't encounter an employee with a bad attitude, and everyone was very kind. I especially want to praise the housekeeper Xiao Tang, who is really considerate and has a super good service attitude. If you have any questions, she can get a reply and solve them quickly. Next time I go to Chengdu, I will choose this hotel again, and look forward to meeting you next time.
Original TextTranslated by Google
6/10
Response from Property: Dear guests, thank you for choosing Chengdu Bay Hotel. We are very honored and warm to receive your full praise and high recognition! Chengdu Bay Hotel creates a comfortable and pleasant personalized travel experience for guests. The 300 cozy and comfortable guest rooms bring a worry-free and high-quality sleep experience; the spacious and bright indoor and outdoor connected banquet halls and multi-standard conference rooms can meet the needs of various business meetings; the 1,000㎡ children's club allows you to share happy time with your family during business trips; there are also ancient luxury healing projects such as Ayurveda, singing bowl meditation, and Himalayan salt steaming to bring physical and mental relaxation and rejuvenation. Looking forward to meeting you again in Chengdu, all the hotel staff wish you a happy life!