Mercure Chengdu Kuanzhai Alley West

Mercure Chengdu Kuanzhai Alley West Reviews

Mercure Chengdu Kuanzhai Alley West

No.1 ShangTongRen Road, Chengdu, ChinaView Hotel Details
Mercure Chengdu Kuanzhai Alley West
Mercure Chengdu Kuanzhai Alley WestMercure Chengdu Kuanzhai Alley WestMercure Chengdu Kuanzhai Alley West
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Mercure Chengdu Kuanzhai Alley West Guest Reviews

4.8/5
Excellent
1440 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1440)
Positive reviews(1420)
Reviews with photos/video(275)
Delicious breakfast(194)
Awesome amenities(162)
Easy to get around(112)
Friendly front desk staff(101)
Great location(79)
Many amenities(74)
Perfect for kids(40)
Negative reviews(20)
Guest User
Deluxe Family Room
Stayed in Sep 2023
Family
9 review
4.5/5
Great
Posted on Sep 10, 2023
Fairly close to kuanzhai alley too haha. It’s a decent hotel with most amenities you need, such as hairdryer, disposable slippers, toothbrushes and etc. We only stayed here for a night so can’t speak much
Yu Ting
Superior Double Room
Stayed in Apr 2024
Friends
4 review
4.5/5
Great
Posted on Apr 27, 2024
Around 10-12mins walking distance from the subway, other than that all is great!
Planet alpha
Family Suite
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Excellent service and team. Well placed to visit different attractions in the city.
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope it will be the warmest and unique one in your memories!
DanielJas
Superior Double Room
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Great staffs! Comfy hotel
Guest User
Standard Double Room
Stayed in Jan 2024
Family
3 review
4.0/5
Very Good
Posted on Jan 16, 2024
The service is good
Gina
Deluxe Family Room
Stayed in May 2023
Friends
1 review
5.0/5
Outstanding
Posted on May 12, 2023
Very good because people are so nice
Guest User
Deluxe Family Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The stay was good, there is also a parking lot, and it takes only 5 minutes to walk to Jixiang Street and Food Street, and it takes about 10 minutes to get to Kuanzhai Alley. The family room is suitable for one adult and one child. The front desk guy is warm and thoughtful. I forgot to ask his name. Thumbs up 👍 The hotel breakfast is also rich and delicious. I like it. In short, it is comfortable to stay.
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Guest User
Deluxe Family Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The room is suitable, practical and cost-effective, and the service is also attentive and in place; the location is also quiet in the city, interspersed with the residents' living circle but very close to Kuanzhai Alley and other places. Chunxi Road is also two subway stops away. By the way, a few steps away is the famous Kuixinglou Food Street! ! ! It's worth it
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FCXF
Standard Double Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The room is clean and tidy, the location is near Kuanzhai Alley, and the front desk staff are also very friendly!
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Response from Property: Dear guests! Thank you very much for your support to our hotel. It is the responsibility of all our staff to provide warm and thoughtful service to every guest staying in the hotel. We sincerely look forward to your visit again.
Guest User
Standard Double Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Facilities: Good Sanitation: Good Environment: Good Service: Good The hotel is very close to Kuanzhai Alley and Kuixinglou Snack Street, only seven or eight minutes' walk away, and the place to stay is also very quiet, I recommend everyone to stay
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Guest User
Superior Double Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 8, 2024
Service: The service is very good, nothing to complain about. When we first came, we were given a free room upgrade, but my partner didn't like it so we stayed back to the original one. The welcome fruit was also very considerate, and the breakfast and mini bar were also very good. Then there might be a lot of mosquitoes at night. After calling the front desk late at night, they provided wind oil and electric mosquito repellent liquid, and apologized and gave souvenirs before leaving (。・ω・。)ノ♡ We ate outside after the check-out time on the last day, and the front desk said that they could assist with delayed check-out for free, great~ The hotel is near Kuixinglou Street, there are many delicious foods and high cost performance, and next door is Kuanzhai Alley, but the cost performance of Kuanzhai Alley is very low There are also some bad places, that is, the window of our room is not closed tightly, there are mosquitoes at night (very strange, because the screen window is very tight, I can't figure out where it comes from), plus the elevator is very slow Breakfast for two: This is also great, the breakfast is really delicious, and the variety is also very rich, see Figure 2
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Guest User
Standard Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The environment is very good, the front desk is very welcoming, the robot will deliver anything you need, and travel is very convenient
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Response from Property: Dear guest, hello! Thank you very much for your stay. It is our fate that you choose us among the many hotels. We wish you all the best in your life!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Clean, quiet room, strong shower water, comfortable bed, close to Kuanzhai Alley, within walking distance, Longhu Renjia is across the street, convenient for eating skewers, praise the sister who cleans the room on the 9th floor, she is really warm and considerate, the service is very good, it would be better if there is a mirror light in the bathroom, the ceiling light will look a little dark when looking in the mirror. All in all, satisfied.
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Response from Property: Dear guest,,Hello! Thank you very much for your stay. Your satisfaction and convenience are what we have been working hard to do. I hope you will be happy in your life and work and live happily every day!
水登日天
Family Suite
Stayed in Apr 2024
Family
17 review
4.7/5
Amazing
Posted on Apr 11, 2024
The hotel is located near Kuanzhai Alley, which can be reached on foot in 7 or 8 minutes. The intervals in the rooms are quite special. The bed room and hall are separated by a small corridor from the toilet, so the space is quite large.
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Response from Property: Your language is plain yet elegant, simple and true, and every word is precious. It gives us hope and warms our hearts! Looking forward to your next visit!
Tia12
Standard Double Room
Stayed in Mar 2024
Friends
19 review
4.7/5
Amazing
Posted on Apr 1, 2024
The room was normal, but the smell was very strong. I still didn't know what the smell was like from the sewer. I originally wanted to change to another room, but then my friend said that his room was the same, so I didn't ask. It should be like this all the time! The service is pretty good, and there's a place to eat right across the street!
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Response from Property: Dear guest: Hello! Thank you for choosing Mercure Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!