Chengdu Jinyue Garden Hotel Reviews

Response from Property: Thank you very much and thanks your opinion.The all staff of the hotel hope to see you again.

Response from Property: Dear guest! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your comments, we have seen the shortcomings, and we will make corrections in time. Your tolerance and understanding are encouragement and support for our work! We sincerely look forward to your visit again!

Response from Property: I am very happy to see your full 5-point review. Having a guest like you is a blessing to the Xiaoyue family. I hope that you will always be healthy and safe during your journey. Xiaoyue looks forward to meeting you again!

Response from Property: Dear, thank you for raising these questions. Scars that cannot be put down are flaws, but scars that are put away are medals. We will rectify the questions you raised one by one. We also look forward to your next visit. I believe we will definitely use a brand new look. Welcome to your arrival! wish you a happy life!

Response from Property: Dear guests, hello! Thank you for choosing our hotel. We are sorry for bringing you a bad check-in experience. Regarding the issues you have reported, please allow us to elaborate: 1. It is the front desk's job to call you before 14:00 to ask if you want to extend your stay. work, please understand; 2. You are extending your stay in 3 rooms, but only two of the orders are consistent with the registered names. In order to avoid mistakes, I will confirm with you again, but you have only said that you have placed 3 orders, and I was not told to use another name to place the order, so I called you a second time to confirm, and you informed me of the name of the other order; 3. We have always communicated with you politely from beginning to end, and have never argued with you. We always treat every guest with the guest-first service concept; 4. Regarding giving you a free late check-out at 15 o'clock, we have done what we said; 5. In response to your feedback, the hotel will strengthen daily training and management. Finally, please allow us to apologize to you again, welcome you to visit again, and wish you a happy life and everything goes well!

Response from Property: Thank you for coming, and your satisfaction is Xiaojin's greatest comfort and greatest reward. It is also an affirmation of Xiaojin's hard work. Xiaojin will work harder to provide you with better service and living environment! Xiaojin will live up to your expectations, and look forward to seeing you again! I wish my dear: happy every day, everything goes well! compare heart~~~

Response from Property: Dear guest: Hello, I didn’t get your 5-point recommendation. Xiaoyue still needs to improve, but it doesn’t matter. There is a fly in the ointment, but I have expectations in my heart. The beauty that is yet to be continued, please listen to me! Xiaoyue looks forward to meeting you again! love you~~~

Response from Property: Thank you for your praise. It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again, and we will serve you wholeheartedly!

Response from Property: Thank you for choosing us in the vast hotels, and thank you for recognizing us in the Yunyun hotels. There is a saying: "It is a joy to have friends come from afar", thank you very much for meeting you in the vast crowd, we will make persistent efforts Welcome your arrival with the most enthusiasm and the fullest state, so that you can feel a comfortable and warm living environment during the check-in process. Looking forward to the next meeting with friends, I wish you: always smile and work smoothly!

Response from Property: Thank you for the comments you wrote to Xiaojin in your busy schedule~ Seeing your comments, Xiaojin is full of strength in an instant~~~, Xiaojin will serve with heart and continue to surpass, so that guests can feel our progress every day, and it is also very I hope you will walk into Xiaojin again, feel our little bit of progress, and make your trip more perfect! I wish you: have a good mood every day!

Response from Property: Dear, thank you for raising these questions. Scars that cannot be put down are flaws, but scars that are put away are medals. We will rectify the questions you raised one by one. We also look forward to your next visit. I believe we will definitely use a brand new look. Welcome to your arrival! wish you a happy life!

Response from Property: Dear guest: Hello, thank you for your review of the hotel. We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will inform relevant departments of your opinions for targeted training to improve service quality. If you come here next time, I hope you can book this hotel again, give us a chance to apologize, and wish you a happy life!