Hampton by Hilton Chengdu Pidu Hi-Tech Zone Reviews

Response from Property: It is fate that we meet each other. Thank you for taking the precious time to leave a message to Huan Xiaopeng in this busy city. Whether you are enjoying playing with friends or are a little tired from busy work, please don’t forget that Huan Xiaopeng is waiting for you at Hampton by Hilton Chengdu Pidu High-tech Zone to listen to you share your joy and relieve your fatigue. We are friends and more than family - I love you, my dear little friend

Response from Property: We enjoy gatherings and treat guests as friends. Through a series of recent investigations, we have also made return visits to the guests who booked from this platform. None of them match the content of your review. Of course, you are deliberately avoiding hiding when you leave an anonymous review. , but I hope that our return visit partner can let you know that I and the management team attach great importance to every guest's experience, and will take every pertinent opinion put forward to the hotel seriously. From the ratings, I can feel that I encountered an extremely unsatisfactory check-in experience. Looking back at all the reception processes during this period, I did not receive any customer feedback from the reception department. Maybe you are unwilling to make any disclosures, or more probably you I am biased. As the person in charge of a responsible international chain brand store, I would like to reply to your simple review. You said "remote location", which is too subjective. The location of the hotel is clearly marked on the platform. , there is no deception or misleading for customers who choose our hotel, and the location itself is relative. Customers who need bustling and bustling are not the mainstream customer groups we serve, and the better the location, the more expensive the price. According to their own needs Come and see. You said that the attitude is not as good as other Hiltons. I believe most customers do not agree. The hotel has been open for less than 3 years and has accumulated nearly 2,000 reviews with an average of 4.9 points. This illustrates the problem; "Breakfast is average, many are not available", the photos on the platform are all It's a real picture of the scene. I don't know what else you didn't point out and what else should be provided at this price? The hotel will only provide customers with the highest possible experience in the same price range, not to mention the breakfast service itself, which is one of the signature highlights of our hotel. As a guest, I will always defend the rights of guests to write reviews and ask all staff to take them seriously. However, your feedback is completely inconsistent with the reality and is subjective and malicious. I have no choice but to warn you in this way. This industry is not big, let alone There is no need to think carefully about the impact that our presence will have on which hotels in the same area. "Action is higher than others, and the crowd will reject it." We believe that there is often room for improvement, and I will continue to improve the overall hotel service from the perspective of customers. Level, if you can please respect yourself, it is not advisable to slander and slander your peers in order to gain a foothold. At present, the theme of any industry is to unite to support each other, help each other, and think about how to provide customers with high-quality products/services. Finally, we also hope that the platform can monitor the credibility of its own users and jointly maintain a healthier and progressive development of the hotel industry. General Manager/Henry.Wu

Response from Property: Thank you for your praise for our partners. We will continue to carry forward the "friendly, reliable, caring and thoughtful" spirit of Hampton by Hilton and strive to improve the quality of service, so as to add color to your journey. We also welcome you to continue to choose our Hampton by Hilton to stay. I am Hampton by Hilton, and I am waiting for you to come back at Hampton by Hilton Chengdu Pidu High-tech Zone.

Response from Property: Dear friends, thank you very much for staying at Hampton by Hilton Chengdu Pidu High-Tech Zone. Hampton is an international mid-range business hotel under Hilton. Our rooms are equipped with the American Serta double-patented mattresses known as the "Ferrari" in the mattress industry, bathroom facilities from the high-end bathroom brand "Kohler" with a history of more than 140 years, and toiletries from the American high-end skin care product Peter Thomas Roth. At Hampton, you can experience a simple but not simple stay. Hampton partners have always been adhering to the Hampton spirit of "friendly, reliable, caring and thoughtful" to serve every guest. We are looking forward to your stay again and feeling more enthusiasm from Hampton. Waiting for you~——The highly anticipated Hampton

Response from Property: Hello, dear friend! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! Welcome to come again next time - the well-behaved Huan Xiaopeng

Response from Property: Wow wow wow ~ Huan Xiaopeng thank you for your five-star praise. Although the time we met was short, I believe our story will become longer, allowing you to live comfortably and at ease. I also hope that you can be happy every day in the future ~ Serta's mattress hopes that you can sleep comfortably until dawn ~ Looking forward to our next meeting and continuing our Huanpeng story - waiting for you Huan Xiaopeng

Response from Property: Wow wow wow ~ Huan Xiaopeng thank you for your five-star praise. Although the time we met was short, I believe our story will become longer, allowing you to live comfortably and at ease. I also hope that you can be happy every day in the future ~ Serta's mattress hopes that you can sleep comfortably until dawn ~ Looking forward to our next meeting and continuing our Huanpeng story - waiting for you Huan Xiaopeng

Response from Property: Dear friends, thank you very much for staying at Hampton by Hilton Chengdu Pidu High-Tech Zone. Hampton is an international mid-range business hotel under Hilton. Our rooms are equipped with the American Serta double-patented mattresses known as the "Ferrari" in the mattress industry, bathroom facilities from the high-end bathroom brand "Kohler" with a history of more than 140 years, and toiletries from the American high-end skin care product Peter Thomas Roth. At Hampton, you can experience a simple but not simple stay. Hampton partners have always been adhering to the Hampton spirit of "friendly, reliable, caring and thoughtful" to serve every guest. We are looking forward to your stay again and feeling more enthusiasm from Hampton. Waiting for you~——The highly anticipated Hampton

Response from Property: Dear friend! I am glad that you chose to stay at Hampton by Hilton Chengdu Pidu High-tech Zone. I was stunned when I saw your evaluation! Thank you for your trust in Hampton by Hilton Chengdu Pidu High-tech Zone! Thank you for your compliments and strong recommendations! The hotel's breakfast buffet is rich and delicious. Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. I always hope to use my caring and warm heart to become your home away from home. I look forward to your next trip home! -------Waiting for you, I am waiting for you