Airport Regalia Hotel (Chengdu Shuangliu Airport Terminal Branch) Reviews

Response from Property: ♥24-hour free airport pick-up and drop-off at Shuangliu Airport♥】Thank you for your praise. We will definitely work harder to do our best. Your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit to our home next time.

Response from Property: Dear guest, I'm very sorry to bring you an unpleasant check-in experience. Regarding the bathroom problem you mentioned, the cleaning supplies used by the aunt didn't damage the hardware before. I'm really sorry that we have cleaned it again and can't be cleaned. We will report to our engineering department and manager for replacement. The room of Xiaoyu's house is indeed: economical and cost-effective, so there are a lot of repeat customers of Xiaoyu's house. There are also many old customers who introduce colleagues and friends to stay. They all think that Xiaoyu's house is close to the airp

Response from Property: Dear guest,Thank you for your valuable feedback. We are glad to hear that you found our hotel simple yet good value for money. We always strive to maintain a clean environment for our guests, and it's reassuring to know that it met your expectations.Our location near the airport is indeed one of our key advantages, and we are happy that it was convenient for you. We will continue to work hard to improve our services and facilities to make your next stay even better.Looking forward to welcoming you again soon.Best regards,Hotel Manager

Response from Property: Dear guest,We are extremely sorry to hear that you had a negative experience with the bathroom hygiene. This is definitely not the standard we aim to provide.We take your feedback very seriously and will immediately address this issue. Our housekeeping team will conduct a thorough inspection and cleaning of all bathrooms to ensure they are up to the highest standards of cleanliness.We apologize for the inconvenience this has caused you and hope that you will give us another chance to impress you with our improved services.Thank you for bringing this to our attention.Best regards,

Response from Property: Very sorry my friend, please understand the inconvenience to you, the hotel provides 24 hours of hot water, we have let the engineering department investigation, yesterday the natural gas company stopped gas, the whole area has no natural gas, today has been restored gas, for which we are also deeply sorry. Hotel staff wish you a happy life and work smoothly ，Looking forward to meeting you again .

Response from Property: [♥24-hour free pick-up and drop-off from Shuangliu Airport♥] Thank you very much for your approval. Your satisfaction gives us more motivation to keep moving forward and make the neighborhood service better. I hope you can recommend us to your friends. Yuer welcomes every family member to come home~

Response from Property: ♥24-hour free airport pick-up and drop-off at Shuangliu Airport♥】Life is always so beautiful that it makes people feel at a loss, and the passing of time always makes people feel sad. It is a long journey, and we are always wandering for a period of happiness. Thank you for your praise, and may we all be happy people!

Response from Property: ♥24-hour free airport pick-up and drop-off at Shuangliu Airport♥] Thank you for your praise. We will definitely work harder to do our best. Your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit to our home next time.