Home Inns Hotel

Home Inns Hotel Reviews

Home Inns Hotel

No.9 Shaocheng Road, Chengdu, ChinaView Hotel Details
Home Inns Hotel
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Home Inns Hotel Guest Reviews

4.7/5
Outstanding
1006 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1006)
Positive reviews(985)
Reviews with photos/video(202)
Easy to get around(192)
Convenient location(170)
Friendly front desk staff(91)
Close to metro(83)
Delicious breakfast(48)
Would stay again(26)
Luggage delivery service(12)
Negative reviews(21)
Daniel Patrick
Stayed in Sep 2021
Friends
3 review
5.0/5
Outstanding
Posted on Oct 6, 2021
The service was great, very friendly and helpful staff. Room was clean, nice sized bathroom and shower. Let us keep our bags behind the desk during our last day. Nice patio in front of the hotel, and the location was so close to the park and the wide and narrow alleys. Room was a little small but would definitely recommend and would stay there again.
Jessica Nicole
Stayed in Sep 2021
Couples
14 review
4.7/5
Amazing
Posted on Sep 23, 2021
This hotel is great! The room is a little bit small and there is a little noise from the road outside, but It didn’t affect our sleep at all. The hotel is quite clean and very modern decoration. The service is friendly and kind. The location is perfect, just a few minutes walk to the metro and to 人民公园。 it’s right in the city center of Chengdu, very convenient to get to all the attractions and shopping malls nearby. Highly recommend!
Emily
Featured Queen Room
Stayed in Jul 2022
Solo travelers
30 review
4.7/5
Amazing
Posted on Jul 19, 2022
Very good location.
Response from Property: Hello, dear guests! Thank you for your affirmation of xiaoru. We feel very happy to see you so satisfied! Our home transportation is very convenient, subway line 2 is not far away, it is also very close to the tourist attractions, thank you very much for your affirmation, xiaoru will continue to work hard. Looking forward to your next stay!
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The room has good lighting, is clean and tidy, and is very comfortable to live in. The service is very good and the transportation is convenient. I am very satisfied to come here again next time I come to Chengdu.
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Response from Property: Hello dear guests! Thank you for your 5-star review. Your comfort while staying with us is what we pursue, and your satisfaction is the driving force for our progress. We provide you with high-quality guest room products and facilities, and meticulous and warm services so that you can feel the warmth of home despite the fatigue of traveling and traveling. When you come to Home Inn, it will be like returning home. If Home Inn has your constant company, I believe it will get better and better, and every stay will bring you a different experience. Welcome home again! Looking forward to your next stay!
Guest User
Business Queen Room
Stayed in Jun 2024
Friends
9 review
4.7/5
Amazing
Posted on Jun 24, 2024
The environment is good, the service is good, and it's quite quiet The location is good, but because of road construction, the road conditions to the subway station are not very good.
Original TextTranslated by Google
Response from Property: Hello dear guests! Like home, there is always unexpected warmth! Treating you as family and providing the best service is what we, like family, have always pursued. We are very happy to see your love for us. We are honored to have guests meet and stay at Homeinn among the huge crowds. Homeinn is just a small harbor in this city, and your stay confirms that the harbor is well-equipped no matter how small it is! Xiaoru looks forward to your next stay!
Guest User
Business Queen Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Comfortable and satisfactory, the room is a bit small
Original TextTranslated by Google
Response from Property: Hello dear guests! Like home, there is always unexpected warmth! Treating you as family and providing the best service is what we, like family, have always pursued. We are very happy to see your love for us. We are honored to have guests meet and stay at Homeinn among the huge crowds. Homeinn is just a small harbor in this city, and your stay confirms that the harbor is well-equipped no matter how small it is! Xiaoru looks forward to your next stay!
Lei650
Single Room
Stayed in Oct 2023
Solo travelers
1 review
3.0/5
Posted on Oct 6, 2023
The room next to the road is too noisy, but the service is okay
Original TextTranslated by Google
Response from Property: Hello dear guests! Xiaoru is deeply sorry that this stay did not bring you a perfect stay experience. If you encounter any problems, you are welcome to tell Xiaoru as soon as possible. Xiaoru will do his best to help you. If you have any good suggestions or opinions, you can also give us feedback at any time so that we can adjust and improve in time. , to give you a better stay experience. We also kindly ask you to give Xiaoru another chance to make up for it. Xiaoru will continue to work hard and hope that one day, we can see you come back~~
Guest User
2-bed Room
Stayed in Jun 2022
Friends
1 review
5.0/5
Outstanding
Posted on Jul 7, 2022
recommend! Location: Very convenient, there are buses and subways to go out, and it is also very close to scenic spots. You can walk to Kuanzhai Alley, and take a 2-4 bus ride to Taikoo Li, Wuhou Temple, Qingyang Palace, Chunxi Road. Environment: There are windows, clean and sanitary, complete facilities, and there is a free coffee machine downstairs Service: The lady at the front desk and the little brother are very good! When the downstairs water heater is being repaired, I have to trouble them every day to help with hot water, which is very embarrassing.
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Jiutouniaoailvyou
Superior 2-bed Room
Stayed in Jun 2022
Friends
1 review
5.0/5
Outstanding
Posted on Jun 24, 2022
Home Inn Hotel, very close to Chunxi Road. Although in a busy city, it is very quiet. Swipe the room card to enter the door, the lights in the room are induction. There are washing machines, steam irons, drying racks, laundry detergent, and disinfectant in the special laundry room, which is very user-friendly. Stylish, comfortable, recommended.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your 5-star praise, your comfort in our stay is what we pursue, and your satisfaction is the driving force for us to move forward. We provide you with high-quality room product facilities and meticulous and warm services to make you feel the warmth of home when you are tired of traveling and traveling, and coming to Home is like returning home. With your constant company at Home Inn, I believe it will get better and better, and each stay will bring you a different experience. Welcome home again! Looking forward to your next stay!
Guest User
2-bed Room
Stayed in Jun 2022
Family
5 review
5.0/5
Outstanding
Posted on Jun 30, 2022
good environment
Original TextTranslated by Google
Response from Property: Hello dear guests! Seeing the guest officer's satisfied and true evaluation of Xiao Ru, Xiao Ru was so excited that she couldn't sleep. Xiaorujia is located in the center of Chengdu. It is super convenient whether it is food tasting or shopping and entertainment~ Xiaorujia will be disinfected every day without dead ends, and hygiene is the top priority! Don't be sloppy! There is always unexpected warmth at Rujia, your satisfaction is the biggest compliment to Xiaoru~ Welcome home next time~~
Qinzhuomin
2-bed Room
Stayed in Jul 2022
Other
17 review
5.0/5
Outstanding
Posted on Jul 6, 2022
Take the old lady on a trip to Chengdu, the old lady is very satisfied, new, clean, attentive service, the iron rack of cold clothes is the most popular. Opposite is People's Park, and in the morning, Heming Tea House drinks tea. Kuanzhai Alley is not far, so check in after dinner. There is a bus from Kuanzhai Alley Station to the Giant Panda Base. After the nucleic acid test the next day, I queue up to get on the bus to see the giant pandas. Three days in a row, very satisfied.
Original TextTranslated by Google
Response from Property: Hello dear guests! Like home, there is always unexpected warmth! Treating you as a family member and achieving the ultimate in service is what we have been pursuing as a family member. I'm glad to see your love for us. It's a great honor to let the guest officer meet Home Inn and stay at Home Inn in the vast crowd. Home Inn is just a small harbor in this city, and your stay is sure that the harbor has all the internal organs! Xiaoru looks forward to your next stay!
Guest User
2-bed Room
Stayed in Jun 2022
Family
3 review
5.0/5
Outstanding
Posted on Jul 1, 2022
The room is relatively new, clean and tidy, the bed is soft and comfortable, and the front desk staff has a good service attitude!
Original TextTranslated by Google
Response from Property: Hello dear guests! Guest officer, your satisfaction is the direction of our efforts, we hope to dedicate our best experience to you, there are always unexpected warmth and surprises on the road, thank you for your appreciation, we will continue to work hard, feel like home Create a place of joy and surprise, I hope to add a warmth to your journey, I wish you a happy journey!
Anonymous User
Queen Room
Stayed in Jun 2022
Couples
5 review
1.0/5
Posted on Jul 2, 2022
Service: Very poor, I booked one night in advance, and then called to ask if I could renew the room and paid at the front desk. I agreed on the phone, but I didn’t book more, and then I went to the front desk and said no, I don’t understand Why, I promise to go back and regret it immediately. Facilities: The room I booked is 24 square meters. The actual size of my room plus the bathroom is at most about 18 square meters. The room is very crowded, the toilet is very small, and the washbasin is full of black and dirty. Stuff, breakfast: extra charge is required. In addition, the early check-in written by Ctrip is also not available. The hotel gave us a room that is very close to the inside, and the sound insulation is particularly poor. The corridor of the hotel is very long and crowded, and it is scary. It is exactly the same as the scene of a horror movie. I was so frightened that I didn't dare to go alone, and the takeout couldn't be delivered, so I had to take it myself. I hope those who stay here can see my comment.
Original TextTranslated by Google
Response from Property: Dear guests, hello! I'm very sorry, Xiaoru didn't bring you a perfect check-in experience. It's okay to pay directly at the front desk if you need to renew your stay, but if you want to pay at the front desk after placing an order through Ctrip, you need to pay online first. What about ordering pay-as-you-go? Xiaorujia has an order price that includes breakfast, but you place an order that does not include breakfast. If you need breakfast, you can buy it directly at the front desk; if you ask about the hygiene of the room, I'm really sorry, Xiaoru will also strengthen the inspection of room hygiene in the later stage, and will do its best to provide a clean and comfortable accommodation environment for all guests. At the same time, if you are dissatisfied with the room or want to help, you can first Time to contact Xiaoru to deal with or change the room in time for you. You can dial "9" from the landline of the room to call the front desk. Xiaoru will serve you 24 hours a day. Regarding your mention that the takeout cannot be delivered to the room, Xiaoru has to explain. Now, this is actually to ensure the safety of the guests, so the hotel elevator is equipped with elevator control, and non-hotel personnel are not allowed to enter the guest room area at will. Please forgive me, but if you need it, you can also contact the hotel staff to help you. room; finally, Xiaoru sincerely apologizes to you again and hopes to get your forgiveness. At the same time, Xiaoru also looks forward to your stay again, we will do our best to bring you a satisfactory stay experience, I wish you Happy life, everything is fine.
Chunrinuannuan
Business Queen Room
Stayed in Jul 2021
Solo travelers
1 review
1.0/5
Posted on Jul 27, 2021
Very poor service attitude at the front desk! The laundry room will not be used at 9 o'clock, the price will be the same for a while, 400 yuan for a hotel without breakfast. Parking is also charged, the room is very small, it is not recommended for everyone to stay. The bed was uncomfortable and noisy!
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Guest User
Stayed in Jul 2021
Family
8 review
2.7/5
Posted on Jul 17, 2021
I booked a total of 4 nights. The power went out in the morning of the third day. There was no call until the evening. It was raining heavily outside. We also arranged for us to go to another place. Our clothes were soaked. We stayed in the hotel for so long. I encountered a power outage and arranged for us in heavy rain. It took an hour or two for us to wait for the car. It's terrible.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for the unexpected encounter with you, let us get to know Rujia, thank you for your choice and trust. I'm very sorry that I didn't give you a satisfactory stay experience, and I feel very guilty. Due to the sudden explosion of the transformer in the community behind the hotel, the power was suddenly cut off. The hotel has immediately contacted the power supply bureau to report the case for maintenance, but due to the heavy rain, the power supply bureau could not carry out the live recovery operation, and could not give a specific recovery time. You, at the same time, arranged for you to stay at other Home Inns of the same grade. Due to the heavy rain, it is very difficult to get a taxi. Our staff also calls for you on various platforms, and we are very reluctant to have such a situation. Xiaoru is also very guilty about this, and I implore you to give Xiaoru another chance to make up for it. Xiaoru will continue to work hard. I hope that one day, I can see you back again~~