Top 5-Star Hotels in Chengdu

We checked in past midnight and stayed here for 2 nights. We were impressed by the impeccable services, notably the receptionist and housekeeping. We enjoyed the spacious layout of the rooms and amenities offered. The room was clean, bed and pillows were so fluffy, toilet was clean, water pressure was great, towels and bathrobes were clean too. The metro station (Luomashi station) is just 2 minutes walk away. There is also a convenient store and food court on the left of the hotel. All in all, it was a wonderful stay in Dorsett Hotel and we would definitely stay and recommend this hotel to our friends and family during our future trips!

I recently had the pleasure of staying at the Crowne Plaza Chengdu, and overall, it was a very satisfying experience. From the moment I arrived, the staff made me feel welcome with their warm and professional service. Check-in was smooth and efficient, and I was promptly shown to my room. The room itself was spacious, well-appointed, and offered all the amenities you'd expect from a hotel of this caliber. The bed was extremely comfortable, ensuring a good night's sleep after a day of exploring Chengdu. The bathroom was clean and modern, with a great shower that had strong water pressure—a small detail that makes a big difference. One of the standout features of Crowne Plaza Chengdu is its excellent location. It’s situated right in the heart of the city, making it easy to access popular attractions, shopping centers, and restaurants. This convenience made my stay even more enjoyable, as I could easily walk or take a short ride to wherever I needed to go. The hotel's dining options were also impressive. The breakfast buffet offered a wide variety of both Western and Chinese dishes, ensuring that there was something for everyone. The quality of the food was high, and I particularly enjoyed the fresh pastries and local specialties. The facilities at Crowne Plaza Chengdu are top-notch. The fitness center was well-equipped, and the indoor pool was a great place to relax after a long day. I also appreciated the business center, which made it easy to catch up on work when needed. While the hotel is slightly older, it is well-maintained, and the charm of the classic design adds to the overall experience. In summary, Crowne Plaza Chengdu exceeded my expectations in terms of service, comfort, and convenience. It’s a great choice for both business and leisure travelers, and I would definitely recommend it to anyone visiting Chengdu.

The apartment was big, clean, and very comfortable with all the facilities and equipment (the washing machine + dryer were very useful since we moved a lot and we had to wash some of our clothes). The personnel at the reception was very kind and all of them were English speakers. The breakfast was good. Sincerely, nothing to complain about. One of our best choices in our travel around China.

The staff are attentive, friendly, and responsive. The hotel is located strategically to most of the attractions and shopping area. The room was spacious enough to fit 2 king-sized beds and the beds were so comfy to sleep. The hotel breakfast served locally as well as international food, and I would rate high for taste. I would highly recommend my friends to stay in this hotel.

Stayed 3 nights from 8-9-2024 to 11-9-2024, executive floors include club lounge service, room no.3322. Service is good, the club lounge provides ”all day” meal service which is great 😃👍🏻. Also thanks for your birthday cake which was really a surprise for us. One thing to remind you is that the pouring water system of your sauna is breaking, also the temperature is quite low. Will definitely stay again if we go back to Chengdu again.

Excellent service all throughout the hotel stay from check in to butler service to Yan Ting restaurant service to check out. Big rooms with high ceilings and excellent layout. Best shower with huge shower rooms and multi shower bar as well as a good sized tub. Smart toilet even better than the ones in Japan. Yan Ting, their Chinese restaurant, serves the best Peking duck and dimsum. Breakfast buffet is so-so, and doesn't change daily. Make sure though to get the dan dan mien, snow fungus, soy bean curd etc local delicacies. Gym has top of the line machines and even has full Pilates equipment! Sauna and steam room also excellent. Didn't get the chance to try the two indoor and outdoor pools as we didn't bring swimsuits but they look big and clean as well. Will definitely return if we next visit Chengdu.

Overall, typical Kempinski experience, though not the best one. Staff servicea up to standard. Location wise, not the best as not in the main shopping belt area and nearby food or attractions not as extensive. Requires metro services with change of lines to get to main districts of attractions. Another area of improvement is the breakfast. Breakfast selection is standard, but no enforcement of dining policy. We saw many people coming in with hotel slippers which should not have been allowed.

Excellent location. There is a shopping complex with many dining options, food courts just below the hotel. It's duty-free shopping too. Nearest train station is about 5 mins walk. It is sometimes better to take the train, because the hotel is located at a very busy location of the town and traffic there isn't the best. The hotel is only about 6 stops from Chengdu East Station and the ride to the hotel only took us about 15mins. A Didi ride from the same station to the hotel took us about more than an hour because of traffic jam. IFS & Taikooli is just 5-10 walk away. 10/10 for location. I spent a few days in Chengdu and have chosen another luxury hotel for my stay, I would say I prefer the ambience, the hospitality experience and had a better overall experience staying in the room of that hotel. Unfortunately, that hotel is in a more exclusive area unlike Grand Hyatt. However, I would still recommend Grand Hyatt for its location, cleanliness, good service and overall good experience for traveler.

We had a great stay at the Shangri-La hotel in Chengdu. The hotel’s location is great! Initially, our room was located next to the elevators which was a bit noisy. However, it was no problem at all to change the room. The breakfast was also fantastic. The only downside was that they were not able to provide some gluten-free bread.

The hotel is really nice, and room big and comfortable. Breakfast was ok. The only slight issue was the location - although it's very close to the airport, but I couldn't find the hotel shuttle bus stop (airport staff couldn't tell me either), and it took a while to figure out how to actually walk from the terminal to the hotel without walking in the middle of the traffic. However, the distance is ok to walk, once you figure out where to go.