ITC Grand Chola, a Luxury Collection Hotel, Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai Reviews

ITC Grand Chola, a Luxury Collection Hotel, Chennai

63, Anna Salai, Little Mount, Guindy, Chennai, IndiaView Hotel Details
ITC Grand Chola, a Luxury Collection Hotel, Chennai
ITC Grand Chola, a Luxury Collection Hotel, ChennaiITC Grand Chola, a Luxury Collection Hotel, ChennaiITC Grand Chola, a Luxury Collection Hotel, Chennai
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ITC Grand Chola, a Luxury Collection Hotel, Chennai Guest Reviews

4.5/5
Great
118 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All Reviews(118)
Positive reviews(105)
Reviews with photos/video(3)
Awesome rooms(4)
Great location(1)
Negative reviews(13)
Malik_Explorer
Executive Club Room Non smoking
Stayed in Jun 2024
Family
10 review
4.2/5
Very Good
Posted on Jun 9, 2024
The hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
Guruprakash
Towers, Club Lounge Access, Guest Room, 1 King or 2 Twins, City View, North Wing
Stayed in Jun 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Very good, convenient, luxurious hotel
Angeline Maximus
One Bedroom Apartment 1 Queen bed Non smoking
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 27, 2024
Awesome service. Amazing food. Room service was too good. Spa and massage was so relaxing
Guest User
One Bedroom Apartment 1 Queen bed Non smoking
Stayed in May 2024
Family
8 review
4.7/5
Amazing
Posted on May 7, 2024
Massive hotel at a good location. Great service with many restaurants. Food was really good.
Andrea
Run Of House
Stayed in Apr 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Apr 12, 2024
High luxury class. They give me free late check out till 7pm as ITC and complimentary car to reach airport. Many corners for breakfast. Huge restaurant varieties inside Hotel
NaiduMahendra
Executive Club Room Non smoking
Stayed in May 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Itc grand chola is one of the luxury hotel I have seen till now in chennai...
ANFAL
Executive Club Room Non smoking
Stayed in Apr 2024
Couples
3 review
3.5/5
Posted on Apr 29, 2024
Not good for couples !! Hotel is very confusing !!! Rooms were good !!!
Raisha
Executive Club Room Non smoking
Stayed in Jan 2023
Solo travelers
64 review
5.0/5
Outstanding
Posted on Jan 25, 2023
Very beautiful hotel ! Rooms are amazing ! It’s also very near the airport
Guest User
Executive Club Room Non smoking
Stayed in Jun 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Good review
Guest User
Executive Club Room Non smoking
Stayed in May 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 8, 2024
Nice service
Guest User
Towers Room
Stayed in Nov 2021
Friends
1 review
5.0/5
Outstanding
Posted on Nov 26, 2021
The stay was happy and the staff was very polite. The ambience was excellent
Xavier Raj
Chola Suite
Stayed in Aug 2021
Family
3 review
4.5/5
Great
Posted on Sep 4, 2021
The reception people when checking in on the suite rooms where about to spoil our day , it was a close family celebration on a suite room , after checking things prior a day , they where about to spoil our moments was about cancel and book in another hotel , at the final moment they changed.
Guest User
Executive Club Room Non smoking
Stayed in Mar 2024
Business travelers
4 review
3.5/5
Posted on Mar 13, 2024
Classic, luxury style but some room interiors are too old.
Original TextTranslated by Google
0103131****
Executive Club Room Non smoking
Stayed in Sep 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Room condition was good. I had a comfortable stay by requesting a late check-out due to the local flight schedule as it is located close to the airport.
Original TextTranslated by Google
john
Stayed in Mar 2024
Other
2.0/5
Posted on Mar 17, 2024
I'm glad it was only one night. Despite asking for a quiet room away from the construction, and despite the fact I had paid for a premium room type, they put me in a room looking right into the scaffolding, over the noisy street and the subway line. Then they moved me - right down the hall, with the same noise issues. On the third try I got a room on the other side of the hallway, but it was still noisy thanks to activity in the hallways at 2:00 in the morning, and the airplane noise. The facilities are dated, under renovation, and generally cold and sterile, as is the service. This is a big mid range hotel that is okay if you don't need quiet and you can't afford Leela Palace.