Vienna International Hotel (Chenzhou Wuling Square) Guest Reviews
4.5/5
Good
1071 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1071)
Positive reviews(1044)
Reviews with photos/video(140)
Classy environment(60)
Convenient parking(51)
Easy to get around(48)
Friendly front desk staff(32)
Average sound insulation(11)
Perfect for business trips(9)
Located downtown(9)
Nice shower(7)
Negative reviews(27)
Guest User
Superior Double Room
Stayed in Apr 2024
Other
2 review
4.5/5
Great
Posted on Apr 13, 2024
Would be excellent if the air conditioning was turned on for the wet, humid warm days, even in the early April.
Response from Property: Hello! We are honored to have you choose us every time. We are delighted by your consistent support. We look forward to meeting you again!
GASSER ZALAT
Superior Double Room
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Sep 2, 2024
The room was clean and the location was great
Response from Property: 雖然相聚短暫,期待不久後的某一天,咱們還相聚在郴州五嶺廣場店,繼續聊天敍家常。也祝福親們能夠永遠的開心和快樂,謝謝!!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 3, 2024
A day trip in Chenzhou is really nice. First of all, the noodles across the street are really delicious. Wuling Square is also really convenient, and there are people directing the cars. Sisters, come on!
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Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The parking lot is quite easy to park. I recommend this hotel. The night view from the window is beautiful and the space is large. The auntie even gave me a few more bottles of water. Thank you.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
157 review
4.7/5
Amazing
Posted on Apr 4, 2024
Good location, very close to Wuling Square in the city center, convenient for travel.
The room is spacious, bright and comfortable, with a view of the city.
It has its own free parking lot, which is great.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Xiaowei will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^!
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
I really like the view outside the window, and it is easy to park. Sisters, come and recommend it.
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Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality to move forward, thousands of words can be summed up in one sentence, thank you for your support to the hotel.
Anonymous User
Superior Double Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The place is very easy to find, the hot water is great, the rice noodles made by the lady in the restaurant are very delicious, and I just hope everyone is good.
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Response from Property: Wow, my dear, I am so happy to see your praise. If you think the service is good, please come often! Remember to give a 5-point praise! We are waiting for you here~
Anonymous User
Executive 2-bed Room
Stayed in Feb 2024
Other
3 review
2.0/5
Posted on Feb 15, 2024
Facilities: The room facilities are relatively old. The floor drain leaked, and soon after the repair, it leaked again.
Cleanliness: The room is quite dirty
Environment: Average. There is a gas station next to it and it is close to the road. It is very noisy at night when staying on the 8th floor.
Service: The service is very poor. If you tell the front desk something, you have to tell it twice before it is handled.
A hotel with very low value for money and not worth choosing.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and review. We are sorry that your stay experience did not meet your expectations. We will actively improve upon your feedback. If there is anything we have not done well, we will bring it to you. We apologize for the inconvenience. We will actively work hard to improve and look forward to your next visit to be comfortable and satisfactory.
Guest User
Superior Double Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The location of the hotel is really easy to find, the parking lot is also easy to park, the lady at the front desk has specially upgraded it, and the night view is very good
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Response from Property: Thank you for your comments and praise. We hope to create a comfortable home for guests on the road, and hope to pass on Xiaowei's best things to every urbanite, so that every guest who comes to the hotel can feel at home. You are welcome to follow us at any time. We hope to bring you a brand new experience next time. We sincerely look forward to your visit again!
Anonymous User
Superior 2-bed Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Everything is very good, the service is also super good, everyone is very enthusiastic, the price is very affordable, it is a must-have hotel for travel, hahahaha, very good, recommend everyone to stay
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Response from Property: Look at the light, the shadows, and the scenery. When you meet a mountain, a water, and a person, just one glance, you will be with me for the rest of my life. Your satisfaction is like a spring breeze. Xiao Wei is very grateful. I wish you all the best. Xiao Wei looks forward to seeing you again!
Anonymous User
Superior Double Room
Stayed in Jan 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jan 7, 2024
It is very convenient to travel, there is a parking lot downstairs, check-in is super fast, although it is old, it is still very clean, and the sound insulation is also very good! ! Chenzhou is very interesting, I will come again next time
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Response from Property: Dear guests, thank you for your recognition and support of our hotel. Your satisfaction is our driving force for continued progress. We look forward to seeing you again!
Mengliya
Superior Double Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Beautiful and clean environment!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our great honor to have you choose us every time. We are delighted by your consistent support. We look forward to meeting you again!
Zoubiantianxiaminweng
Superior 2-bed Room
Stayed in Mar 2024
Travel with friends
56 review
4.5/5
Great
Posted on Mar 24, 2024
It may be the off-season, there are only two service staff in the restaurant and few dishes. There are no vegetables. There are more than ten people waiting, and they said that they are short of staff. Then they took out half a basin of vegetables covered with plastic wrap, poured out half, and kept the other half. The guest said there were no eggs, and after a long time, five or six eggs were taken out. There were more than ten people eating in the restaurant, which was too stingy. There was only one kind of vegetables, sometimes there was no vegetables, and the same was true for eggs. The service and breakfast dishes of this restaurant have ruined the reputation of Vienna Hotel. The hotel rooms and facilities are very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Chenzhou Wuling Square Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Jiangyuanshifangxiaoru
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
17 review
3.5/5
Posted on Mar 22, 2024
The attitude of the front desk staff of this hotel is very bad. It's called Vienna International. If there is something left after checking out, the hotel never calls the tenant. And I called and said that my cup was broken while waiting for me to come over, and then told me that the cup was not left in the hotel. Laughing, the cup is not valuable, I didn't ask you to pay for it. The main thing is that the attitude is very bad. It's very uncomfortable
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Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to see you again. I wish you a happy mood and a happy family!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Other
1 review
2.5/5
Posted on Mar 10, 2024
The sound insulation is not good and the price/performance ratio is not high. It is recommended to compare with others.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and review. We are sorry that your stay experience did not meet your expectations. We will actively improve upon your feedback. If there is anything we have not done well, we will bring it to you. We apologize for the inconvenience. We will actively work hard to improve and look forward to your next visit to be comfortable and satisfactory.