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Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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Anonymous User
Superior Room (Double bed)
Stayed in Mar 2024
Couples
25 review
4.0/5
Very Good
Posted on Mar 18, 2024
Location is in the silence city centre
Response from Property: Dear guest, Thank you very much for your support to the hotel. We did not receive your 5 points of praise, and we still feels a bit disappointed. It may be that our hotel still has some shortcomings. We hope that your next visit can point out our shortcomings, and we will work hard to do better. We will provide attentive service so that every customer who comes to the hotel can feel the warmth of home. We hope that our service can bring you more surprises and good feelings. We look forward to your next visit!
Guest User
Deluxe Room (Double Bed)
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The room is well-equipped, clean and hygienic. It is also equipped with a small refrigerator, which is very convenient. The air conditioning effect is very good, and it is warm at night! The warm and professional service of the reservationist Juanying made me feel very warm!
Original TextTranslated by Google
Response from Property: 親愛的家人: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來滿意的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您的再次光臨。
Guest User
Deluxe Room (Double Bed)
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
I was very satisfied with my stay at Ruiji Hotel. When I arrived at the hotel, the reservationist Xie Lili was very enthusiastic to provide us with service. It happened to be their store celebration, and she also invited me to participate in the event! The room was equipped with umbrellas, mineral water, etc., which was very considerate. I will choose Ruiji again in the future! It is trustworthy!
Original TextTranslated by Google
Response from Property: Dear family: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a satisfactory stay experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for your visit again.
Guest User
Superior Room (Double bed)
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The room is very good, very spacious, and the soundproofing is good. It is clean and tidy. There are welcome fruits. It is full of ceremony. The service attitude of Xiao Leizi at the front desk is very good and polite. I will stay at Ruiji Hotel next time I come to Chenzhou
Original TextTranslated by Google
Response from Property: 親愛的家人: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來滿意的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您的再次光臨。
Anonymous User
Superior Room (Double bed)
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 18, 2024
I chose this hotel in the city center when I went to Chenzhou. It should be the best hotel in the area. The environment is very good. Ms. Kuang at the front desk was very nice. She arrived at noon and helped us with early check-in and late departure. After checking out, Mr. Li Jiale helped us take our luggage to the room in the lobby. He was very friendly and the service was very good. Thank you. It is very convenient to travel when staying here. Wuling Square is right in front, and there are various delicious restaurants, late-night snacks and coffee shops nearby. There are many, and it only takes about 20 minutes from the high-speed rail station; the room is very clean and has no smell, and the stay is very comfortable. I will stay here again next time I come to Chenzhou.
Original TextTranslated by Google
Response from Property: 親愛的家人:您好!非常感謝您的入住與讚賞!很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The room is quite clean. Xiaoqing at the front desk was efficient in checking in. She upgraded my room type for free because I didn't sleep well. I slept very comfortably. It's very close to the city government and very convenient. The fruit sent by the room lady was also delicious😋
Original TextTranslated by Google
Response from Property: 親愛的家人:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。瑞際酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。小瑞期待您的再次光臨!
Guest User
Deluxe Room (Double Bed)
Stayed in Dec 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The hotel environment is good, the room is spacious, comfortable and clean. Ms. Deng Yanping from the housekeeping department has a very good service attitude, very considerate and friendly. The smiling service is particularly good. She also specially sent me some fruit. It is a good hotel. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear family: I am glad that you have spent a wonderful holiday in Ruiji Hotel. Your comments are the best affirmation and encouragement for our service. With your recognition, we will continue to work hard to do better. Please continue to pay attention to us and welcome you to visit again!
Guest User
Superior Room (Double bed)
Stayed in Dec 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The hotel has a good environment. Manager Wang Zhangyan has attentive service. It is worth recommending. I will come again if I have the opportunity.
Original TextTranslated by Google
Response from Property: Dear Family: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Ruiji Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiaorui looks forward to your visit again!
Guest User
Ruiji Executive Double Bed Room
Stayed in Nov 2024
Business travelers
6 review
4.5/5
Great
Posted on Dec 15, 2024
Overall, it is the best hotel in Chenzhou. I will choose it again next time I go on a business trip.
1. Location: The hotel is in the center of Chenzhou, with a good location. It takes about 10 minutes to get to the popular Yuhou Street by taxi. It takes a few minutes to walk to the most popular shopping mall in Chenzhou, where you can buy Cha Yan Yue Se.
2. Service: The front desk staff has a good attitude.
3. Breakfast: The breakfast is quite rich, with pork offal noodles, which tastes good.
Original TextTranslated by Google
Response from Property: 親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您的 5 分好評,小瑞心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Guest User
Superior Room (Double bed)
Stayed in Nov 2024
Couples
91 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The accommodation is good and the parking is convenient. Li Jiajun at the front desk has great service. He introduces local food and attractions and upgraded the room. I would like to give it a thumbs up. The breakfast waiter is also very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear family: I am very glad that you had a wonderful holiday at Ruiji Hotel. Your review is an affirmation and encouragement for our best service. With your recognition, we will continue to work hard to do better. Please continue to pay attention to us and welcome you to visit again!
Guest User
Ruiji Business Suite
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 30, 2024
I must stay at this hotel when I come to Chenzhou. This is the first time I have stayed here. Every time I have a great experience, the hotel front desk service is very good, the hotel bed is very comfortable, and it is rare to have a deep sleep.
Original TextTranslated by Google
Response from Property: Dear family: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is only to bring a satisfactory stay experience to every guest. We are really touched to see your satisfaction and affirmation. We will Keep up the good work and always be prepared for your visit again.
Guest User
Ruiji Executive Twin Room
Stayed in Nov 2024
Other
35 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Ruiji Hotel is comfortable and beautiful with a great location [666] Rich breakfast and very comfortable stay experience! Lei Zi at the front desk was warm and thoughtful. Seeing that there were three of us staying, he took the initiative to give us a breakfast! It was a pleasant stay experience!
Original TextTranslated by Google
Response from Property: Dear family: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Guestroom - City-View (2 beds)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 2, 2024
I like the style of the room very much. The hotel environment is very comfortable and the transportation is convenient. Especially the pillows in the hotel are super comfortable. For picky people, I am really satisfied. Even the bathrobes are velvet and super soft! The front desk staff is professional, and the reservation clerk Lili is very enthusiastic and highly praised! Choose Ruiji next time!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your five-point praise. Your satisfaction is my biggest motivation. Xiaoruijia is located in the central business district of Wuling Plaza, with beautiful environment and convenient transportation. Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. Xiaorui always hopes to use his thoughtfulness and warmth to become the home away from home in your heart. I look forward to your next visit home!
Guest User
Superior Room (Double bed)
Stayed in Oct 2024
Couples
28 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The hotel is right next to Wuling Square in the center of Chenzhou. The direct bus to Mangshan is right next to the hotel. Across Wuling Square is Walmart Supermarket. Nearby buses can go directly to the railway station and Tianlong Bus Station. Transportation and shopping are very convenient. The hotel rooms are spacious, clean and hygienic. In particular, the hotel's breakfast is rich in variety and the service is particularly good. As soon as I got off the bus and entered the hotel lobby, Manager Xiong Yan took the initiative to help me take my luggage and delivered it to the room. After checking out, he also greeted me warmly. It can be said that this is the most satisfactory stay in Chenzhou this time, and I will recommend friends to stay here!
Original TextTranslated by Google
Response from Property: Dear family: I am glad that you have spent a wonderful holiday in Ruiji Hotel. Your comments are the best affirmation and encouragement for our service. With your recognition, we will continue to work hard to do better. Please continue to pay attention to us and welcome you to visit again!
Yilupingan
Ruiji Business Suite
Stayed in Oct 2024
Couples
40 review
5.0/5
Outstanding
Posted on Oct 22, 2024
This time I went to Chenzhou and chose Chenzhou Ruiji Hotel for accommodation! There is a big park opposite the Ruiji Hotel! The transportation is very convenient! We went to Yangtian Lake Prairie in the morning! In the evening, we went to Yuhou Street, which is a few kilometers away from the hotel! It is worth paying attention to!
Original TextTranslated by Google
Response from Property: Dear family: Hello! Thank you for your full-score review. Your support and encouragement are the greatest motivation for us to move forward. Ruiji Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaorui looks forward to seeing you again!