Guest User
May 22, 2023
After going out on May 17, 23 during a consecutive night stay, I entered the room after 12:30 am on the 18th, and it was not cleaned, so I asked the front desk why it was not cleaned. The two female bosses basically said that if you don't ask for cleaning, you won't clean for consecutive nights.
1. If you do not tell us in advance for consecutive nights, we claim that it is right not to clean.
- The owners said they acknowledged that these notices were not made.
- Originally, it is said that cleaning was carried out steadily.
- There was a day in the room last week, so they didn't clean it, so I went down to the front desk and asked why they didn't clean it. However, cleaning was not carried out yesterday when I was not in the room.
2. Consecutive nights are said to be for my convenience.
- The motel said that the consecutive nights were convenient for me, but I made a reservation through the app, not the motel, to find a place where I could stay for consecutive nights. I don't know what kind of convenience was provided, and if you listen to the recording, the boss says that there are many other consecutive nights guests. And I made a reservation through the app, but it's kind of convenient, so they say they don't accept consecutive nights anymore. It's amazing....
3. It is said that you should actually take your luggage out when staying for consecutive nights.
- This is really nonsense. Why are you taking out your luggage when you stay for consecutive nights? The boss says that you have to do business in a large room during the day.
After tidying up, I entered the room after going out, but it wasn't cleaned. So I went down to the front desk and asked why it wasn't cleaned. The detailed progress is attached to the recording file. It's the first time I've been a guest, so I've used many accommodations, but I've never seen a place like this because of cleaning after using it well. Finally, I asked for cleaning now, but only one of the two bosses came and changed the bed sheets, but I couldn't do it well, so I said this and sent it back. When I went to ask why I didn't clean, I don't think there's any reason to listen sarcasticly in the middle of the night to something that doesn't sound like saying, "I have to take out my luggage for consecutive nights because I have to do business in the morning, I won't be taking consecutive nights anymore, and I stayed for consecutive nights because I took care of the guest's convenience."
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