Quality Inn Chesapeake

management cancelled my resv and told me to contact the booking agent.

I really enjoyed my Stay, the Bed was so comfortable. It was the Bomb 10 out of 10!!!!!

I was kicked out of the property with 2 days left already paid for. I had a friend over for pizza and a movie. I never had anyone there at night or all night. The manager said I didn’t have a right to have visitors and kicked me out. He was yelling at me and scared me very much.

Basically the entire hotel wasn’t much to look at and then to add insult to injury, the staff was very disrespectful I had my infant child’s mom bring my son to spend the day with me and the front desk called my room very disrespectful asking why is there other people in my room and how long they were going to be there he was very rude and when I checked out when I tried to ask about the 50 dollar refund he was very rude I will not be staying here again

We weren't actually able to stay at this hotel because the woman working the front desk was very rude and combative, right off the bat, when we were trying to check in. I booked through a third-party and the credit card of the third party was being declined but, initially, the woman at the front desk just kept saying that my credit card was declined and that I had to figure it out. Even though I showed her that my credit card was not declined and the transaction had already gone through. The woman at the front desk was very rude and unhelpful and told me that I had to figure it out and then proceeded to try to help the customer behind me while I was still standing there trying to be helped and understand the situation. After I went back outside to call the third-party provider to see what I could do, the woman at the front desk called me and said that the card finally went through. When we came back in to check in (or at least we thought to check in), she proceeded to tell us that we could find somewhere else to stay because they don't let rude people stay at their hotel and that they only had two rooms left and would have them rented within the hour and that they didn't need our business. Very poor customer service and very rude employees. The service was on par with the the standard of hotel that this is....POOR.

The staff was very rude and unprofessional, and the room key couldn’t open the door room until after several attempts

Sheets were not clean and remote didn’t work.

Great customer service and the rooms were clean.

Has good and easy access ramp for handicap people, Confortable lobby with tv to receive visitors. Self-service laundry and gym.