Maison Claire

Really nice place to stay, host was so friendly and helpful. Great area.

Owner is shocking to deal with. We felt like we were an inconvenience to her as when we arrived she was just moaning about being late to her nail appointment. We tried to have a little laugh with her but clearly didn’t want to be there with us. Took £100 deposit which I didn’t think was allowed. Said would pay it back the next day at 1. Money didn’t arrive until 16:37 after me chasing. The texts I have had off her are so unprofessional. Place looks terrible compared to the pictures. Toilet seat is minging, room is tiny and mattress is terrible. I wouldn’t recommend staying.. The owner clearly thinks she is better than anyone and speaks to them in this way.

May consider removing hanging light as keep banging head and im on 5'9 other than that an excellent appartment and good location

No reception. Key fob with long list of instructions to gain entry to building and room. Nightmare as trying to read it all in pouring rain with 5 other guests trying to gain entry too. Had to call owner who arrived and didn't seem too impressed to be called out !! We had a family room for 3 adults. Only 2 bath towels supplied. Shower .. black mould in between tiles. Stains on bed sheet and quilt !! Noisy road. Would not recommend or return unfortunately 😕

2 single blokes stopping overnight.bouble bed and single both woke up to a early set of with cripling back ache. Given wrong code for door to enter but soon sorted out.plug socket on the wall not in the best condition.did mention to host so hopefull sorted out before next guest.room number 1.lovley room but missing final touches.slight mould on inner outside wall and wallpaper could do with pasting down in places

I booked late in the day which may explain some problems and I didnt look at these reviews which I should have done. Its not a hotel its a guest house, an airBNB or B&B without breakfast. Entry through remote door pads was all handled well, room is very small and decoration is not going to appeal to minimalists. Communications were OK even thgough Claire was not there. The bathroom was not modern and not pristine and the extractor fan screamed /screached / squeaked so loudly I decided not to put the light on again. Anyway I had to go out for an evening meal in a hurry. The worst feature was there was no hot water that evening and during the night the room was very cold and still no hot water in the morning. I can only assume Clair forgot to turn them both on. When I asked about that in the morning she just texted "I noticed it wasn't on". No apology. The basin plug stuck down so the cold water couldnt be emptied anyway. I would not stay there again.

Easy to find, 14 minute walk from Chester Station. Shops and plenty of food places to buy food for lunch and dinner and restraunts close by. I spoke with Claire, she was lovely, helpful and made me feel very welcome and at home. I highly recomend Maison Claire. I would definitely stay again.

A friend and I stayed at MC as it is situated close to Chester town centre. Location is brilliant. We found our room as there were no staff on site. Electronic keypad entry. We walked into the room and it was tiny. 2x single beds, I think we're 2 foot 6, a small unit acting as a bedside table and coffee spot. If one of us stood up the other had to remain on the bed or in the bathroom. This made it impossible to do anything but sit or lay on the bed. We had no choice but to go out and stay out. There was no wardrobe, but a set of hooks with an ability to have coat hangers. The shower room was okay, with shower gel and shampoo, clothing hooks and towel rail/warmer. The room looked to have been recently redecorated. So it was nicely presented. It was warm enough. But it was a mild weekend. The beds were okay, I like a firm bed and these were not firm enough for me, but that's just my preference. I was under the impression it was bed and breakfast, but the breakfast was extra, the 3 minute walk to wetherspoons sorted breakfast out. Overall, it was clean, bright and very convenient. However, it is unlikely I will stay there again as we found many more places we could stay in as close to the town centre as MC.

Centrally placed for all sites and attractions. Clean and modern, fantastic for our stay.