Hotels near Chetumal International Airport, Chetumal

I stayed in this hotel because there were terror stories in others, there are really not many options that are good in Chetumal, but this hotel met the expectations for one night. The hotel was very comfortable and the hotel was very comfortable and very comfortable. I thought it was fabulous that the hotel is in the parking of a shopping square with Liverpool and Chedraui, so whatever you need is just a few steps to improve breakfast, specifically juice, because it knows medicine. But all the other good!

Very good

We visited on May 2022. We got there early, room wasn't ready. Went to the restaurant to get some food. Both food and service were very good. As soon as we finished we were informed the room was ready so we headed there to unpack and unwind. The room was big and cozy. The outdoor shower was a nice touch. The hotel has no swimming pool as it has waterfront to one of the most beautiful Lagoons in the planet. It's just breathtaking. Couldn't stop looking at it. All these different shades of blue, turquoise and green. We called our server to order drinks, he offered us a bottle of Mezcal for our entire stay, mixers included. We would mark the bottle by the end of each day and they would store it. By far the best deal. Hotel was on the pricey range but also was worth every penny. The service was excellent and the premises were beautiful. The crowd was very hipster and eclectic. Very few Mexicans (mostly couples) and then groups of American tourists, from hippies living in Tulum to movie/tv actors from LA and groups of friends from NY. It is worth noting there was no kids in the Hotel, not sure if they're allowed but there weren't any. Kayaks and paddle boards were included and free for Hotel guests. That was a nice gesture. Some other resorts just usually try to charge for anything everything. Our stay was nearly perfect. Only part we didn't appreciate much was the restrictions on regular sunscreen ”to protect the environment” so they would only allow Organic/natural brands, which resulted in a painful sunburn. I would definitely go back.

My husband and I work hard and were in search of a peaceful, relaxing getaway, and this hotel delivered exactly that. From the moment we arrived, we felt welcomed and taken care of. The atmosphere was calm and serene, just what we needed to unwind. The food was fantastic, with a variety of delicious options that kept us satisfied throughout our stay. The hotel itself was impeccably clean, and the staff went above and beyond to make us feel at home. Edgar, in particular, stood out—his warm hospitality and attention to detail made our stay truly special. He ensured I was always comfortable, promptly brought towels, offered refills, and was consistently available to assist us with anything we needed. My husband enjoyed the stay just as much, and we both agree that we'll be coming back. This hotel is intimate, personal, and the staff knows your name, making you feel like a valued guest. If you're looking for a relaxing and memorable experience, this is the place to be! Highly recommend!

The crystal hotel really loved us, its facilities are perfectly careful, very clean and orderly, at our arrival we were treated in a phenomenal way the reception was so pleasant, They gave us towels to refresh us and always showed interest in us, Yessica the receptionist, was aware that we had everything necessary for our stay she is really excellent host with quality and warmness The room was very comfortable and the room was very comfortable. The hotel was very friendly and helpful, it was up to us offering the delicious menu options of the restaurant, the pizza of seaweed was our favorite. Thank you for having a weekend for us. We will certainly come back!

English Review: Rancho Encantado is a magical place with stunning surroundings and a peaceful ambiance that feels like a true escape into nature. The views of the lagoon are breathtaking, and the staff is exceptionally warm and attentive, making sure our experience was memorable. The accommodations are comfortable, beautifully designed, and blend harmoniously with the natural environment, providing a real sense of tranquility. However, we did experience one drawback during our stay. Due to the weather, we were without power for several hours on two different days, as the property doesn’t have backup generators. It was an unexpected inconvenience, especially as the weather was unpredictable. Despite this, Rancho Encantado is a special retreat, and with a few upgrades, it would be close to perfect. Reseña en Español: Rancho Encantado es un lugar mágico, rodeado de paisajes impresionantes y una atmósfera tranquila que se siente como una verdadera escapada a la naturaleza. Las vistas de la laguna son espectaculares, y el personal es muy cálido y atento, asegurándose de que nuestra experiencia fuera memorable. Las habitaciones son cómodas, están bellamente diseñadas y se integran perfectamente con el entorno natural, proporcionando una gran sensación de paz. Sin embargo, experimentamos un inconveniente durante nuestra estancia. Debido al clima, estuvimos sin electricidad durante varias horas en dos días diferentes, ya que el hotel no cuenta con generadores de respaldo. Fue una situación inesperada, especialmente porque el clima era impredecible. A pesar de esto, Rancho Encantado es un refugio especial, y con algunas mejoras, estaría muy cerca de la perfección.