Hotel Principe
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chetumal
Hotel Principe
Av de los Héroes 326, Chetumal, Quintana Roo 77010, Mexico
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A stay at Hotel Principe places you in the heart of Chetumal, within a 5-minute drive of Museum of Maya Culture and Museo de la Ciudad. This hotel is 17.6 mi (28.3 km) from Lake Bacalar and 1.3 mi (2.1 km) from Payo Obispo Zoo.Show More
We Price Match
3.4/5Cleanliness: 3.4
All 23 Reviews
Amenities
Outdoor Swimming PoolPrivate ParkingFreeBarRestaurantMeeting RoomMulti-function RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Chetumal International Airport
(4.7 km)
Landmarks: FUNNY TRAMPOLINE PARK CHETUMAL
(510m)
Landmarks: Iglesia Adventista del Séptimo Día - Leona Vicario Chetumal #3
(590m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
16
Executive Double Room, 2 Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Towel
Garden View
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7
Standard Double Room
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Towel
Doorbell/ Phone Alerts
Check Availability
Guest Reviews(23)
3.4/5
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Kris
April 2, 2024
I paid for 2 rooms before I arrived at the property just to avoid any hassle. When I checked in, I was told there were no room available. Two minutes later, the guy came and Said he just noticed that someone check out two hours ago and the rooms should be clean and ready. I got my room keys, went upstairs to my room just to find the room in a total mess. There were the sheets wrapped up on the bed, the floor was wet and dirty Towels on the floor. I then had to go back downstairs (Staying on the third floor) The elevator is not working so I had to use the stairs, Where I told the receptionist that the room was dirty. Who then told me that I would have to wait 1 and half hours for the room to be cleaned. I had no other option but to wait. After he came back and said the room was ready, I went back to the room. There were no towels or toilet paper. I had to again leave from the 3rd floor and go back downstairs and told him that there is no towels and there is no toilet paper in the room. They then gave me two towels one roll of toilet paper and I informed them that the room I booked, was 4 of us stating in. My wife, my 2 kids and I so I would need 2 additional towels. They said I can only get 2 towels still. I had to leave Hotel to purchase two towels, because we do not share towels at home. I got back went to use the bathroom on the toilet and the toilet seat caved in with me. I have pictures of how the room was when I arrived, and I also have pictures of the toilet.
Sam
March 31, 2024
They could not find our reservation when arrived
González Alvarez
March 29, 2024
Bien
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Marcos Dianel
March 21, 2024
Es un hotel antiguo en el centro de la ciudad. La limpieza dejó mucho que desear y las instalaciones están deterioradas. El Internet falló la primera noche y cada vez que salías y regresabas tenías que volver a registrate. No lo recomendaría, quizá solo sería opción para quienes buscan un hotel de paso para dormir una noche.
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Hannah Linette
February 14, 2024
En general es realmente buen hotel, muy lindo y cómodo, la atención que brindan es maravillosa, te sientes como en casa.
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alfonso
February 9, 2024
Al hacer check out el empleado de recepcion cobraba cantidad extra por mascota no especificado en *******, el trato fue bastante prepotente e inclusive expreso que al ser cliente de ******* que no le importaba lo que ******* pudiera hacer al quejarnos. El cobro fue de casi $800 lo cual se les pago, el operador del hotel expreso que le hicieramos como quisieramos y que no les importaba si los demandabamos
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LUIS RAUL
January 27, 2024
Se requiere mayor limpieza en baños
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Marc
January 2, 2024
The way the night receptionist handle a simple mistake of date I made...
Marianna
December 2, 2023
The place is just fine for the money, in a quiet area, nice parking, used to be very nice for sure - but now needs a bit off renovations, the linen is well worn out, towels are old, the ceiling needs attention, but ac worked, there was hot water and overall the place is clean. The staff is very nice and helpful. There is a restaurant on site too. We didn’t use the pool but it was open and looked usable:) overall a good option for small budget!
Property Policies
Check-in and Check-out Times
Check-in: 14:00–17:00
Check-out: 12:00–12:30
Front desk hours: 24/7
Child Policies
Children aged 1 and above are welcome at this hotel.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
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Property Description
- Number of Rooms: 79
A stay at Hotel Principe places you in the heart of Chetumal, within a 5-minute drive of Museum of Maya Culture and Museo de la Ciudad. This hotel is 17.6 mi (28.3 km) from Lake Bacalar and 1.3 mi (2.1 km) from Payo Obispo Zoo.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy Regional cuisine at Arlequin, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.
Make yourself at home in one of the 79 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy Regional cuisine at Arlequin, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.
Make yourself at home in one of the 79 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Private ParkingFree
Bar
Restaurant
Meeting Room
Multi-function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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