Guest User
April 26, 2023
We had a wonderful stay with family in the Hotel Prime Residency. The staff were really empathetic and understanding from the beginning when we had to check-in really late beyond their kitchen close time, and they went beyond to not only keep kitchen open for a bit longer, but also took our order on the call even before we could check-in as our train had delayed. We had special requests for Jain food and they tried their best to help with the customised preparation. We had booked Suite room and it was perfect. The staff were only a call away for any issues or requests, and catered to us on a timely manner. We stayed here for 8 days. The hotel is located in the city center, which had easy access to market and transport. The only thing that could have been better would be the quality of extra mattress. It was hard plastic foam kind, it would have been nice to have actual gadda. No other complaints. Thank you.