7 17 Huay Kaew Rd, Tambon, Chang Phueak, Chiang Mai Province, 50300, ThailandView Hotel Details
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Ibis Chiang Mai Nimman Journeyhub Guest Reviews
4.6/5
Great
145 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(145)
Positive reviews(145)
Reviews with photos/video(49)
Near shopping area(20)
Convenient for shopping(16)
Great value for money(13)
Quiet & comfortable(8)
Great swimming pool(7)
Tasty coffee(7)
Delicious breakfast(7)
Easy to get around(7)
Anonymous User
Standard Room with 2 single beds
Stayed in Aug 2024
Couples
19 review
4.0/5
Very Good
Posted on Sep 3, 2024
Nice and kind staff and staff are always up for listening to guest requests. Breakfast are available and food is enough to enjoy northern Thai dishes. but a bit far from downtown.
Guest User
Standard Room with 2 single beds
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 17, 2024
Overall very nice staff, great bedroom and amenities and well-functioning airco, Only downsides is missing soap for washing hands in bathroom and the boy neighbours. The swimming pool on rooftop not having so nice views. We didn’t take the breakfast at the hotel but the buffet looked delicious. We enjoy free coffee in the lobby.
Response from Property: Dear Guest.Thank you so much for your wonderful review and the impressive rating. We’re delighted to hear that you enjoyed our staff, the bedroom, and the amenities, as well as the well-functioning air conditioning.Thank you for sharing your feedback about the missing soap and the rooftop pool views. We’re always eager to improve, and your insights will certainly help us make the necessary enhancements. We’re delighted that you enjoyed 24/7 complimentary coffee in the lobby and noticed our enticing breakfast buffet, even though you chose not to dine with us. Your comments are truly appreciated, and we look forward to providing an even better experience on your next visit.We hope to have the pleasure of welcoming you back in the future!Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Nathapakorn
Standard Room with 2 single beds
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 2, 2024
A very good place for vacation, hotel is the best location. Clean room , gym & swimming pool. Staff are the best.
Response from Property: Dear Nathapakorn,The entire team at Novotel Chiang Mai Nimman Journeyhub is absolutely thrilled to receive your perfect 10/10 rating! Your kind words and positive feedback bring a smile to our faces and motivate us to keep providing exceptional experiences for all our guests.We're especially delighted that you found our location ideal for your vacation, enjoyed the cleanliness of your room, and appreciated the amenities like the gym and swimming pool. Of course, knowing that our Heartists made a positive impression truly warms our hearts.Thank you for choosing Novotel Chiang Mai Nimman Journeyhub for your stay!We look forward to welcoming you back soon and creating another memorable stay for you.Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Phongsakon Sri
Standard Room with 1 double bed
Stayed in Jan 2024
Couples
4 review
4.7/5
Amazing
Posted on Jan 12, 2024
Close to the shopping mall Maya! However, I can’t sleep well cause the bed is too soft it’s make my body uncomfortable.
Response from Property: Dear Phongsakon Sri,Thank you for choosing ibis Chiang Mai Nimman Journeyhub for your recent stay. We appreciate your feedback regarding the comfort of the bed. We apologize for any inconvenience caused to your sleep. Rest assured, we have taken note of your comment and will consider it for future improvements. We hope to have the opportunity to welcome you back in the future.Kind regards, Sirisook Moore Operations Manager
Na na KWT
Standard Room with 1 double bed
Stayed in Jan 2024
Travel with friends
12 review
4.5/5
Great
Posted on Jan 13, 2024
I love ibis, easy life style, feel comfortable. This's clean and look like a new building.
Response from Property: Dear Na na KWT,Thank you for your kind words about your stay at ibis Chiang Mai Nimman Journeyhub. We are delighted to hear that you enjoyed our easy and comfortable lifestyle. We take great pride in maintaining the cleanliness of our property, and it's wonderful to know that you found it to be clean and well-maintained. We hope to welcome you back soon. Best regards, Sirisook MooreOperations Manager
Guest User
Standard Room with 2 single beds
Stayed in Jun 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Location it’s close to Maya mall around have some restaurants and bars all in walking distance , Staff very friendly and helpful, Room are clean and new
Response from Property: Dear Guest,Thank you very much for taking the time to share your experience with us. We are delighted to receive your excellent feedback following your recent stay at our hotel.It brings us great joy to hear that you found our room exceptionally clean and well-maintained, with everything looking new. Our Heartists work diligently to ensure that every aspect of your stay meets our high standards of cleanliness and comfort.We are especially pleased that our Heartists’ friendliness and helpfulness made a positive impression on you. Your kind words and perfect rating mean a lot to us. We sincerely appreciate your recommendation and look forward to the opportunity to welcome you back for another memorable stay. Warm regards,Nakul GuptaGeneral Manager ibis Chiang Mai Nimman Journeyhub
Jerry
Standard Room with 2 single beds
Stayed in Jul 2024
Family
5 review
3.2/5
Posted on Jul 28, 2024
Ibis standard. Valuable in this price level. The staff is helpful and friendly.
Response from Property: Dear Jerry,Thank you for choosing ibis for your recent stay and for taking the time to share your thoughts on Trip.com.We were delighted to hear that our Heartists' helpfulness and friendliness made a positive impression on you and your friends. It means a lot to us that you felt so welcome during your stay.We value your feedback and strive to provide an exceptional experience for every guest. We'd love to hear more about what would make your stay with us a perfect 10.Your positive interactions with our team are truly appreciated!Thank you again for your feedback, Jerry. We sincerely hope to welcome you back to ibis soon!Warm regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Yong
Standard Room with 2 single beds
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on May 14, 2024
1 night stay with families able to get connecting rooms, overall was good except rooms slight small.
Response from Property: Dear Yong,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a good overall experience and that you were able to enjoy connecting rooms for your family.We understand that you found the rooms to be slightly small, and we appreciate your honest feedback. Your comments are valuable to us as we strive to improve our services and facilities.We hope to have the pleasure of welcoming you and your family back in the future, providing an even better experience.Best regards,Nakul GuptaGeneral Manageribis Chiangmai Nimman Journeyhub
Guest User
Standard Room with 1 double bed
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Really comfortable stay at Ibis, the staff are really nice and professional. Never fail to put a smile when you enter and exit the premise. Reasonable price and location.
Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had a really comfortable stay at ibis Chiang Mai Nimman Journeyhub and that our staff made a positive impression on you with their professionalism and warm hospitality.Ensuring our guests feel welcomed and valued is a top priority for us, so it's fantastic to know that our team members succeeded in putting a smile on your face during your stay. We're also glad that you found our pricing reasonable and our location convenient.We sincerely appreciate your kind words and recommendation. Should your travels bring you back to Chiang Mai, we would be delighted to welcome you for another exceptional stay.Warm regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Aw Choon Kiat
Standard Room with 2 single beds
Stayed in Mar 2024
Business travelers
15 review
3.5/5
Posted on Mar 31, 2024
new hotel with good location to shopping mall near by with food option. the bath room is flooded and the hotel change the room on request.
Guest User
Standard Room with 1 double bed
Stayed in Jun 2024
Travel with friends
3 review
4.5/5
Great
Posted on Jun 17, 2024
great location, clean room, provide coffee machine all day long,
Response from Property: Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed our great location and found your room clean and comfortable.It's wonderful to know that you appreciated the coffee machine available all day long. We strive to provide amenities that enhance the comfort and convenience of our guests.We look forward to welcoming you back for another pleasant stay at ibis Chiang Mai Nimman Journeyhub.Warm regards,Nakul Gupta General ManagerIbis Chiang Mai Nimman Journeyhub
Chy722
Standard Room with 1 double bed
Stayed in Aug 2023
Solo travelers
9 review
4.7/5
Amazing
Posted on Aug 18, 2023
Super clean hotel with a great location , lovely pool and nice staff .
Hotel is new so everything is still in great shape . The breakfast isn’t too bad and the pool is very nice with a good view.
TTTKK Khor
Standard Room with 2 single beds
Stayed in Jun 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Jul 19, 2024
Could be better if they just left the amenities in the room
Response from Property: Dear Guest,Thank you for sharing your feedback following your recent stay with us .We appreciate your comments.We understand your feedback regarding the amenities in your room. At ibis Chiang Mai Nimman Journeyhub, we prioritize sustainability and have implemented measures to reduce waste. Therefore, amenities are available upon request at our Front Desk to ensure we maintain our commitment to sustainability.Your feedback is valuable to us, and we will review this internally to see how we can enhance our guest experience while upholding our sustainability efforts.We hope to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please feel free to reach out to us directly.Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Orangecandy
Standard Room with 1 double bed
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The is very nice and clean. The staffs are very friendly and very knowledgeable about the area and their work. Would definitely recommend it to family and friends.
Response from Property: Dear Orangecandy,Thank you for sharing your positive feedback about your recent stay at ibis Chiang Mai Nimman Journeyhub. We are delighted to hear that you found our hotel nice and clean, and that our staff members were friendly and knowledgeable. We appreciate your recommendation and hope to welcome you, your family, and friends back in the future.Best regards,Sirisook MooreOperations Manager
ArtAmy
Standard Room with 2 single beds
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Will come back, new, clean , good location , nearby shopping area, free coffee 24 hours
Response from Property: Dear ArtAmy, Thank you for choosing ibis Chiang Mai Nimman Journeyhub for your recent stay. We appreciate your kind words about our hotel's cleanliness, location, and complimentary coffee service. We will take note of your feedback and strive to improve our services. We look forward to welcoming you back in the future. Best regards, Sirisook MooreOperations Manager.