Tsunisa
December 18, 2024
The front desk staff, the housekeepers, and the breakfast staff were all lovely, well-mannered, and helpful. Overall, the room was clean. The bed and pillows were comfortable, but the equipment was not convenient, such as the bathroom, which had little usable space and was wet. The towels had a bad smell. We asked to change them, but they still had a bad smell. We didn't dare use them. The doors to each room were very loud when they opened and closed. We were startled all night and all morning. There was no cardboard, only rolls of paper. The hotel needs to improve urgently.
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