Mercure Chiang Mai Reviews

Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team.

Response from Property: Dear Chanokruedee,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our central location, which offers easy access to nearby shops and restaurants. We strive to provide our guests with convenience and comfort, and it's wonderful to know that our location met your expectations during your stay.We are also pleased to hear that you had a pleasant experience overall, and we truly appreciate your kind words. Our team is dedicated to ensuring that every guest has an enjoyable and memorable stay, and we will be sure to share your feedback with them, as it motivates us to continually improve our services.We look forward to welcoming you back in the future and hope your next visit is just as enjoyable. Should you have any special requests or need further assistance for your next stay, please do not hesitate to reach out to us.Warm regards,Sirisook MooreGeneral Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at Mercure Chiang Mai. We appreciate your candid comments and are pleased to know that you found our rooms spacious.We sincerely apologize for the inconvenience you encountered regarding the condition of the furniture and the challenges with bath towels. Please be assured that we are reviewing these matters with our team to ensure such issues do not affect future guest experiences. We also regret that the presence of tour groups caused a disruption during your stay. We are currently assessing how to better manage group bookings to avoid any inconvenience to our other valued guests.Your understanding of the hard work our cleaning staff puts in is greatly appreciated. We ensure that our staff are fairly compensated for any additional hours worked, and we will pass on your kind words to them.We regret that we were unable to meet your expectations during this visit, but we truly value your feedback as it helps us to improve our services. Should your travels bring you back to Chiang Mai, we would be grateful for the opportunity to welcome you again and provide a more seamless experience.Kind regards,Sirisook MooreGeneral Manager

Response from Property: Dear Valued Guest,Thank you for taking time to review The Mercure Chiang Mai following your recent stay.Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. However please accept my sincere apology for any inconvenience caused. I feel it was indeed a tad unfortunate that you were disturbed on this occasion.We look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Mercure Chiangmai .Sincerely,The Management.

Response from Property: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I sincerely apologize for any dissatisfaction you experienced, and do hope that we will have the pleasure of showing you the very best of our hospitality in the future.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team

Response from Property: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team

Response from Property: Dear Pasuree,Thank you for awarding us a perfect score. We are delighted to hear that you found our accommodation pleasant and comfortable.We understand that the location may be a bit distant from the city for some guests, and we appreciate your feedback on this. For your convenience, we offer a complimentary shuttle service to both the Night Bazaar and Nimman areas, providing easy access to key attractions in Chiang Mai.It was a pleasure having you with us, and we hope to welcome you back to Mercure Chiang Mai in the future.Kind regards,Sirisook MooreGeneral Manager

Response from Property: Dear Mr. L, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management

Response from Property: Dear Khun Sareena,We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team.

Response from Property: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team

Response from Property: Dear Mr.XingThank you for taking time to review The Mercure Chiang Mai following your recent stay.Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. However please accept my sincere apology for any inconvenience caused. I feel it was indeed a tad unfortunate that you were disturbed on this occasion.Sincerely,The Management

Response from Property: Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

Response from Property: Dear Valued Guest, ,We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team

Response from Property: Dear Valued guest,We are truly delighted to hear that you enjoyed your journey with us and that our team has been able to meet your expectations. Thank you for choosing to stay at Mercure Chiang Mai and for taking your time to review.Indeed, it is great to hear that you were impressed with all elements of the hotel from the arrival till departure. We will share your comments among our team and we look forward to welcoming you both again soon to our hotel and to the beautiful Chiang Mai.Sincerely,The Hotel Management Team