Guest User
March 11, 2024
Not satisfied, the sanitary environment can be given three points. But I think it is secondary. The first choice is the first hotel to stay in during the free travel. At that time, I saw the comments that there was Chinese service, so I chose it. We booked a total of three nights. One day, we booked the wrong date. The application for change was rejected, so we asked Ctrip to help communicate. Ctrip called and emailed the hotel but no one responded. They said they hung up the phone directly, no matter in English, Thai, or Chinese. But because of my own mistake, I thought that it was more than 100 yuan. I would communicate with them myself when I arrived in Chiang Mai. It doesn’t matter if it is not refunded, and it is better to be able to refund. I arrived on the 4th and wanted to change the check-in date to the 7th. They said that the room had been reserved for us. I don’t want to waste time, but I will forget it when I go abroad. We live on the third floor, about 10 meters away from the corridor. The sound insulation is definitely not good. We did say a few words in the corridor, about the terrace in front, but we didn't know if there was a swimming pool, so we went back to the room. Within a minute, the owner or the service staff who lived next door, who was the person who received us at the time, told us to keep the noise down, and we accepted it. The next day, when we came back from outside, the door was blown by the wind and closed with a sound. She still lived next door, and came over and said that many people had complained. In the next few days, we opened the door and could only breathe without any sound. If we kept talking in the corridor, the door would keep ringing for several minutes. We all accepted the opinions. After traveling for so many years, this was the worst experience in a foreign country. No one greeted us when we came back at night, and we could understand that there are people who don't like enthusiasm. They didn't sleep at 9 or 10 o'clock in the evening and chatted, drank, and watched TV outside, so they didn't disturb others. We booked the wrong day on the 7th because we went to Bangkok and stored our luggage here. We came back at almost 10 o'clock in the morning, but there was no service staff, and no one answered the phone. We checked in on the 8th, and came back in the evening to enter the room. When we came back on the 8th, there was a beautiful woman who provided very good service. I am really angry because I said so much. Later, I changed to stay at the Chiang Mai Inn opposite, and the service was very good.
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