51 Sri Poom Rd, Tambon, Si Phum, Chiang Mai Province, 50200, ThailandView Hotel Details
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Sanae' Oldtown Hotel Guest Reviews
4.5/5
Great
99 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(99)
Positive reviews(97)
Reviews with photos/video(52)
Friendly owner(42)
Tasty coffee(19)
Awesome amenities(17)
Too noisy(15)
Classy environment(8)
Near shopping area(7)
Well decorated(6)
Well designed(5)
Negative reviews(2)
Syyling
Superior King Room with Moat View
Stayed in Sep 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 29, 2024
Good location
Good interior
Helpful staff perhaps more friendly welcome
Water temperature and wifi unstable
Response from Property: Dear Guest, It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. Your kind words mean a lot to our team!. We will look forward to welcome you back again soon. Sanae' Oldtown Hotel Management team
Capturingmemories
Standard King Room
Stayed in Jul 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Beautiful cozy boutique hotel , the nice cafe at the lobby serves up decent beverage and fruits ( Logan and bananas ) free of charge . It’s beautifully decorated too . However outside the hotel is a very different world - old town itself has lots of very old shops , English speakers might find it challenging to read the Thai words on some signages . The road outside hotel wasn’t as pedestrians friendly .
Response from Property: Dear Guest, It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We do apologize for any inconvenience about room functions that may occur during your stay. Sanae' Oldtown Hotel Management team
Guest User
Superior Twin Room with Moat View
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The hotel is nice the staff is also very nice. The beds are semi comfy. Not hard as a rock. The hotel was clean and a fair price. Great location.
Response from Property: Dear Guest, It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. Your kind words mean a lot to our team!. We will look forward to welcome you back again soon. Sanae' Oldtown Hotel Management team
Peng
Superior King Room with Moat View
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Wonderful hospitality. Love the overall design and cafe atmosphere. Central location. Would visit again.
Response from Property: Dear Peng, It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. Your kind words mean a lot to our team!. We will look forward to welcome you back again soon. Sanae' Oldtown Hotel Management team
pinkyllp
Standard King Room
Stayed in Feb 2024
Solo travelers
23 review
3.5/5
Posted on Mar 18, 2024
Everything is comfortable, but the night shift receptionist suggest to wear more smile.
Refreshments + 1 free drink is available daily till 3pm.
Free cup noodle is foc at the lobby at night too.
Free drinking bottle you may get it from the refrigerator whenever you need, no limitation.
Nearest 7-11 took about 2-3 mins walk.
6/10
Response from Property: Dear pinkyllp,It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience during you stay with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We look forward to welcoming you to comeback again soon. Sanae' Oldtown HotelManagement team
Anonymous User
Superior King Room with Moat View
Stayed in Feb 2024
Couples
21 review
4.0/5
Very Good
Posted on Mar 13, 2024
Overall is good. Bad thing is too noisy because our room is facing the street so at night can hear the motorbikes sound. Free coffee and snacks but only can drink and eat at the lobby.
Response from Property: Dear Guest,It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience during you stay with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We look forward to welcoming you to comeback again soon. Sanae' Oldtown HotelManagement team
Ong San
Superior King Room with Moat View
Stayed in Jan 2024
Couples
64 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Hotel is unique. Room is not that spacious limited space for luggage. Bathroom is nice. My room is facing main road sound proving is not that good Receptionist given us ear plugs.
Response from Property: Dear Ong San,It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience during you stay with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We look forward to welcoming you to comeback again soon. Sanae' Oldtown HotelManagement team
Guest User
Superior Twin Room with Moat View
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Such a cozy vibe. Sanae is well-location at the northeastern tip of the old town. Despite being close to the main road, it was mostly quiet and peaceful. Makes for a good night sleep.
Response from Property: Dear Guest, It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. Your kind words mean a lot to our team!. We will look forward to welcome you back again soon. Sanae' Oldtown Hotel Management team
Pakorn
Standard Twin Room
Stayed in Oct 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Great location, walking distance to old town gate. Recomment
Response from Property: Dear Guest, It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. Your kind words mean a lot to our team!. We will look forward to welcome you back again soon. Sanae' Oldtown Hotel Management team
Guest User
Deluxe King Room with Moat View
Stayed in Oct 2023
Solo travelers
14 review
4.2/5
Very Good
Posted on Nov 17, 2023
Nice hotel. The room was clean. Free breakfast coffee snacks
Response from Property: Dear Guest,It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience during you stay with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We look forward to welcoming you to comeback again soon. Sanae' Oldtown HotelManagement team
Beni
Standard Twin Room
Stayed in Jun 2024
Business travelers
6 review
4.5/5
Great
Posted on Aug 10, 2024
Very good location. Easy to walk around in the old town.
Response from Property: Dear Beni,It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience during you stay with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We look forward to welcoming you to comeback again soon. Sanae' Oldtown HotelManagement team
Guest User
Superior King Room with Moat View
Stayed in Aug 2023
Business travelers
16 review
4.0/5
Very Good
Posted on Oct 14, 2023
Good location, beside is a very famous restaurant that ther serve great porridge.Hotel provide great coffee for their guest whole day for free. Is in the city centre itself therefore I find very convenient to go anyway .They also provide us the 5 stars good quality of bed but they only charge us 3 stars hotel price.
Response from Property: Dear Guest,It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience during you stay with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We look forward to welcoming you to comeback again soon. Sanae' Oldtown HotelManagement team
Ellie
Superior King Room with Moat View
Stayed in Dec 2023
Couples
11 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Great location, friendly staff, lovely cafe and very clean rooms
Response from Property: Dear Ellie,It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience during you stay with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We look forward to welcoming you to comeback again soon. Sanae' Oldtown HotelManagement team
Kel226622
Superior King Room with Moat View
Stayed in May 2023
Travel with friends
16 review
5.0/5
Outstanding
Posted on Jun 18, 2023
Excellent hotel! We really enjoyed our stay. The hotel was very clean and there were snacks and coffee in the lobby. Great location! Good for walking to cafes, restaurants and bars.
Response from Property: Dear Kel226622,It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience during you stay with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We look forward to welcoming you to comeback again soon. Sanae' Oldtown HotelManagement team
Nutapon Poonteerakul
Standard King Room
Stayed in May 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Jun 8, 2024
Good location and clean
Response from Property: Dear Khun Nutapon Poonteerakul,It is our pleasure to hear your valuable feedback. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience during you stay with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with Sanae'. We look forward to welcoming you to comeback again soon. Sanae' Oldtown HotelManagement team