23 Huay Kaew Rd, Tambon Su Thep, Amphoe Mueang Chiang Mai, Chang Wat, Suthep, Chiang Mai Province, 50200, ThailandView Hotel Details
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Chiang Mai Orchid Hotel Huay Kaew Guest Reviews
4/5
Very Good
188 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.8
Service4.1
Cleanliness4.0
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All reviews(188)
Positive reviews(172)
Reviews with photos/video(63)
Great value for money(27)
Great swimming pool(20)
Convenient location(17)
Easy to get around(12)
Average sound insulation(9)
Near shopping area(8)
Tasty food(7)
Luxurious(6)
Negative reviews(16)
Shaniesideup
Superior Twin Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 5, 2024
My friend and I stayed for five days and were happy with the service. The entire staff is friendly and helpful. Hospitality and good service were apparent from the moment you entered the hotel, even when we ate breakfast every morning, till you left the premises.
The hotel is historical, but I admire how they preserved its natural, antique appeal. They offer a pool, a fully equipped fitness facility, and a sauna. I can just hang out in the hotel for days.
They will keep your room clean every day, change your towels and bedding, and supply bottled water daily. Really appreciate it.
The only issue we encountered was the WiFi connection in the room, which was intermittent. The room's lighting was a little dim at night.
Overall, I loved my stay at the hotel. I would suggest it to anyone who wants to enjoy a classic feel with excellent service. Thank you very much!
6/8
Patrick van Schaik
Superior Twin Room
Stayed in Feb 2024
Couples
26 review
3.7/5
Posted on Mar 19, 2024
Very famous old hotel, 40 years ago. It could definitely use a refurbishment! All the pool chairs are broken, the rooms interior are old fashioned.
Guest User
Superior Double Room
Stayed in Jul 2024
Travel with friends
28 review
4.5/5
Great
Posted on Aug 4, 2024
Nice room with big pool.counter service staff is very friendly and helpful.10 minutes walk distance to nominate and maya mall.
Guest User
Superior Twin Room
Stayed in Aug 2024
Business travelers
24 review
3.5/5
Posted on Aug 19, 2024
An old hotel… rooms and baths should be renovated… Wifi ok… TV did not work… will not return
Guest User
Superior Twin Room
Stayed in Jan 2024
Travel with friends
28 review
2.0/5
Posted on Jan 9, 2024
This was one of the worst hotel experiences i ever encountered.
When checking in, they seemed to have forgotten about our booking and we had to wait a considerable time. Propably for them to look for a back up room. And oh did we get a back up room. It was not cleaned at all, parts of equipment were missing and incects in the bathroom. Also the climate control dod not make anything but noice.
Also we tried again and again to use the laundry service and it was two times guaranteed to us that they were to pick up our laundry in our rooms which they did not do twice.
Obviously the hotel is cheap but it still was nowhere near good enough.
Bluestraveler
Executive Twin Room
Stayed in Dec 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Had a bit of a rough start, but once I was settled, the staff really came through on any issues that came up.
It's a gorgeous, old world-type hotel, lots of wood, and classical touches. The breakfast is good, has restaurants and near the Old City. Nimman is right up the street, and the Maya shopping mall is right there, too, so location is great.
I did not use the fitness room, but it's AWESOME. I did use it's awesome sauna, and swam in the pool a bit, though.
Had a wonderful stay!!!
6/8
piawpan
Superior Twin Room
Stayed in Jan 2024
Family
3 review
2.5/5
Posted on Jan 28, 2024
The hotel is old, but it's ok, the air conditioner is cool, near tourist attractions, but there is no tissue in the room, 3 people are booked, 1 room, but the towels are not enough, according to 3 time, it is not brought to you.
Ssu Yuan
Superior Twin Room
Stayed in Dec 2023
Couples
6 review
2.0/5
Posted on Dec 24, 2023
The utilities in room are really bad. It is okay to just sleep one night and transfet to other places. If you want a long stay, I will not recommend it.
Teik Khor
Superior Twin Room
Stayed in Nov 2023
Family
43 review
4.5/5
Great
Posted on Nov 24, 2023
It's an old hotel. Nicely deco but the amenities in the room is run down. Kettle n bedside lamp are not working. During our stay, power trips couples of times.
Overall i still recommend this hotel of its location
Audy
Superior Twin Room
Stayed in Nov 2023
Family
1 review
2.0/5
Posted on Nov 12, 2023
the room was pretty old and dark. The standing lamp didn't work and i have asked the receptionist to send someone to fix it multiple times but they never come.
Nara
Superior Twin Room
Stayed in Nov 2023
Travel with friends
4 review
3.7/5
Posted on Nov 8, 2023
Huge fitness room! Impressed!
Very nice buffet breakfast.
The room is old and smell wet.
Darlingkik
Superior Twin Room
Stayed in Oct 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 18, 2023
It was a nice place and near the airport. My sister and I were very happy for that.
Danny619
Superior Twin Room
Stayed in Feb 2024
Solo travelers
18 review
1.7/5
Posted on Feb 21, 2024
The hotel had construction. Not worth it.
Gordon
Superior Twin Room
Stayed in May 2024
Couples
2 review
3.7/5
Posted on May 21, 2024
Friendly and polite service
GROOTI AM
Superior Twin Room
Stayed in Jun 2023
Business travelers
19 review
4.7/5
Amazing
Posted on Jun 15, 2023
Kindly staff great cleanses room Great view parking for car is very good nice location good price