Chiang Mai Orchid Hotel Huay Kaew Reviews

My friend and I stayed for five days and were happy with the service. The entire staff is friendly and helpful. Hospitality and good service were apparent from the moment you entered the hotel, even when we ate breakfast every morning, till you left the premises. The hotel is historical, but I admire how they preserved its natural, antique appeal. They offer a pool, a fully equipped fitness facility, and a sauna. I can just hang out in the hotel for days. They will keep your room clean every day, change your towels and bedding, and supply bottled water daily. Really appreciate it. The only issue we encountered was the WiFi connection in the room, which was intermittent. The room's lighting was a little dim at night. Overall, I loved my stay at the hotel. I would suggest it to anyone who wants to enjoy a classic feel with excellent service. Thank you very much!

Very famous old hotel, 40 years ago. It could definitely use a refurbishment! All the pool chairs are broken, the rooms interior are old fashioned.

Nice room with big pool.counter service staff is very friendly and helpful.10 minutes walk distance to nominate and maya mall.

An old hotel… rooms and baths should be renovated… Wifi ok… TV did not work… will not return

This was one of the worst hotel experiences i ever encountered. When checking in, they seemed to have forgotten about our booking and we had to wait a considerable time. Propably for them to look for a back up room. And oh did we get a back up room. It was not cleaned at all, parts of equipment were missing and incects in the bathroom. Also the climate control dod not make anything but noice. Also we tried again and again to use the laundry service and it was two times guaranteed to us that they were to pick up our laundry in our rooms which they did not do twice. Obviously the hotel is cheap but it still was nowhere near good enough.

Had a bit of a rough start, but once I was settled, the staff really came through on any issues that came up. It's a gorgeous, old world-type hotel, lots of wood, and classical touches. The breakfast is good, has restaurants and near the Old City. Nimman is right up the street, and the Maya shopping mall is right there, too, so location is great. I did not use the fitness room, but it's AWESOME. I did use it's awesome sauna, and swam in the pool a bit, though. Had a wonderful stay!!!

The hotel is old, but it's ok, the air conditioner is cool, near tourist attractions, but there is no tissue in the room, 3 people are booked, 1 room, but the towels are not enough, according to 3 time, it is not brought to you.

The utilities in room are really bad. It is okay to just sleep one night and transfet to other places. If you want a long stay, I will not recommend it.

It's an old hotel. Nicely deco but the amenities in the room is run down. Kettle n bedside lamp are not working. During our stay, power trips couples of times. Overall i still recommend this hotel of its location

the room was pretty old and dark. The standing lamp didn't work and i have asked the receptionist to send someone to fix it multiple times but they never come.

Huge fitness room! Impressed! Very nice buffet breakfast. The room is old and smell wet.

It was a nice place and near the airport. My sister and I were very happy for that.

The hotel had construction. Not worth it.

Friendly and polite service