Melia Chiang Mai

Melia Chiang Mai Reviews

Melia Chiang Mai

46, 48 Charoen Prathet Rd, Chang Khlan Sub-district, Chang Moi, Chiang Mai Province, 50100, ThailandView Hotel Details
Melia Chiang Mai
Melia Chiang MaiMelia Chiang MaiMelia Chiang Mai
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Melia Chiang Mai Guest Reviews

4.6/5
Great
397 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(397)
Positive reviews(389)
Reviews with photos/video(157)
Delicious breakfast(76)
Convenient for shopping(43)
Has play area for children(14)
Perfect for kids(13)
Close to amusement park(12)
Tasty restaurant(9)
Excellent afternoon tea(6)
Negative reviews(8)
Anonymous User
Premium Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Staff were very helpful and friendly, hotel room was big and cozy, convenient location
Response from Property: Dear Guest, Thank you for taking the time to share your detailed review of Meliá Chiang Mai. We are delighted to hear that you found our staff helpful and friendly, enjoyed the spacious and cozy room, and appreciated our convenient location. Your kind words mean a lot to us, and we look forward to welcoming you back to Meliá Chiang Mai in the future. Warm regards, Paphatsawan Komarvut Guest Experience
Yan
Melia Room
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 31, 2024
I'll highly recommend for the hotel. convenient location, in front of night braza. Lots of happening at night. Hotel provide perfect service. Love it. Will definitely come back if I go chiangmai.
Response from Property: Dear Yan, Thank you for taking the time to review your stay at Melia Chiang Mai! We are thrilled to hear that you enjoyed your stay at our hotel and that you would highly recommend it to other travelers. It is wonderful to know that you found our location to be extremely convenient during your visit. Furthermore, we are truly grateful for your comment about our service. We are looking forward to welcoming you back to Melia Chiang Mai soon. Warmest regards, Gador Lucas Guest Experience
howr
Melia Room
Stayed in Aug 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Very nice and strategic hotel location, can access to night market.
Response from Property: Dear choon howe, Thank you so much for taking the time to share your comments from your experience at Meliá Chiang Mai. We are delighted to hear that you found our hotel's location convenient and enjoyed easy access to the night market 'Night Bazaar'. It is great to know that our location contributed to your positive experience. We look forward to welcoming you back to Melia Chiang Mai in the future! Warmest regards, Paphatsawan Komarvut Guest Experience
Guest User
Melia Room
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 6, 2024
Good service. A lot of international food for breakfast. Dinner on 21st floor is good, too.
Response from Property: Dear Guest,Thank you for taking the time to review your stay at Melia Chiang Mai. We are pleased to hear you enjoyed our service and the variety of international breakfast options. We are also glad you had a great dining experience at MAI Restaurant & Bar on the 21st floor. We hope to welcome you back to Melia Chiang Mai soon!Warmest regards,Lalita de BoerGuest Experience
Elva
Melia Room
Stayed in Mar 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 2, 2024
It is a very valuable 5 level hotel! The swimming pool and the rooms were super clean. The swimming pool was so fun to play as there are slides and a big bucket to pour water on your body!!! What a lovely stay!:)
Response from Property: Dear Elva,Thank you for your wonderful review of your recent stay at Melia Chiang Mai! We are thrilled to hear that you found our hotel to be of great value and that you enjoyed the cleanliness of both our rooms and swimming pool especially Kids pool with its slides and the big water bucket - we aim to create enjoyable experiences for all our guests! We hope to have the pleasure of welcoming you back for another lovely stay in the future.Warmest regards,Lalita de BoerGuest Experience
Coreobb Kui
The Level Suite
Stayed in Jul 2024
Family
3 review
4.2/5
Very Good
Posted on Jul 9, 2024
Very good location and service
Response from Property: Dear Coreobb Kui, Thank you for taking the time to review your stay at Melia Chiang Mai! We are delighted to hear that you enjoyed your stay, appreciated our services and found our location to be convenient on your visit. We look forward to welcoming you back to Melia Chiang Mai for another memorable stay. Warmest regards, Gador Lucas Guest Experience
JUNO
Melia Room
Stayed in Sep 2024
Couples
92 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel was so convenient for Jing jai market and coconut market to have a great trip. Also, the breakfast was so delicious and fruitful to have many choice for meal. All staffs were so polite and nice to serve us during staying in hotel, suggested all guys to enter this hotel when coming to Chiang mai.
Response from Property: Dear Juno,Thank you very much for sharing your wonderful feedback! We are delighted to hear that you had a great trip and found our hotel's location convenient for visiting the different Markets. It’s also fantastic to know that you enjoyed our breakfast selection and appreciated the variety of choices available.Our team strives to provide exceptional service, and we are thrilled that you found our staff polite and attentive throughout your stay. Your kind recommendation means a lot to us, and we truly look forward to welcoming you back to Melia Chiang Mai on your next visit.Warmest regards,Gador LucasGuest Experience
Guest User
Melia Room
Stayed in Sep 2024
Couples
4 review
4.5/5
Great
Posted on Sep 13, 2024
We experienced great customer service here in Melia. The room is quite comfortable and good for work travel. The hotel is located near to restaurants, groceries and night market. Although it may be noisy outside, we can still sleep soundly at night - good sound proof. My wife was not feeling well and the hotel staff is kind enough to let us check in earlier, so she can rest. A little gesture like this is greatly appreciated by us. Thank you, Melia
Response from Property: Dear Guest, Thank you very much for sharing your wonderful feedback! We are thrilled to hear that you had a comfortable stay with us and that our location suited your needs for work travel. We are also glad that the soundproofing allowed for a peaceful night's sleep, despite the lively surroundings. It is heartwarming to know that our team could assist with an early check-in to help your wife rest—your kind words mean a lot to us. Please note that our standard check-in time is 3 pm and check-out time is 12 pm; however, early check-ins and late check-outs are subject to availability. We look forward to welcoming you both back to Meliá Chiang Mai for another pleasant stay! Warmest regards, Paphatsawan Komarvut Guest Experience
ZI FU EDWIN
Melia Room
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 5, 2024
New property that has been well maintained for last 2 years or so. Service is good especially at the front desk as well as morning breakfast area. Will explore bigger rooms for my kids for next stay. Rates are well justified by its facilities , proximity to night markets and central location. Good line up of service oriented and motivated staff. Hope this high standard won’t drop with time
6/7
Response from Property: Dear ZI FU EDWIN, Thank you so much for taking the time to share your review with us at Meliá Chiang Mai! We truly value your highest rating and the fantastic feedback. We are delighted to hear that you have found our new property well-maintained, convenient location and our services, particularly at the front desk and Lanna Kitchen, to your satisfaction. Our team is dedicated to maintaining a high level of service, and hearing that our staff's motivation and service orientation made a significant impact on your stay is incredibly rewarding. We appreciate your hope for the continuation of our high standards, and please be assured that we are committed to upholding these standards over time. We look forward to the opportunity of welcoming you back in the future. Warmest regard, Paphatsawan Komarvut Guest Experience
Princess kit
The Level Suite
Stayed in Jul 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The first time they forgot to prepare my birthday cake during my stay but afterwards they apologise and do the bath 🛁 service to prepare a nice service, I love the room is very comfortable and the staff is friendly and good spa service , the afternoon tea set and breakfast in 21st floor is once of my high light to enjoying my stay
Response from Property: Dear Princess kit,Thank you for taking the time to review your stay at Melia Chiang Mai! We would like to extend our sincere apology for initially overlooking your birthday cake but are pleased to hear that our bath service made up for it. We are glad you found the room comfortable and enjoyed the friendly staff, YHI Spa, afternoon tea set, and private breakfast available at the Level Lounge on the 21st floor. Your kind words highlight what we strive to achieve, and we look forward to welcoming you back for another memorable stay.Warmest regards,Lalita de BoerGuest Experience
Guest User
Melia Room
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Breakfast is great but would like to eat walnuts next to almonds and pecans.
Response from Property: Dear Guest, Thank you very much for sharing your wonderful feedback! We are thrilled to hear that you enjoyed your time with us and appreciate your suggestion to include walnuts with almonds and pecans. We will definitely consider this for future enhancements. We look forward to welcoming you back for another great stay! Warmest regards, Paphatsawan Komarvut Guest Experience
Lester
Premium Room
Stayed in Dec 2023
Couples
13 review
4.0/5
Very Good
Posted on Dec 20, 2023
Spacious Premium room & the service from staff were superb. However, the room have no view at all & there isn’t any coffee machine in the room.
Response from Property: Dear Lester, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our spacious Premium room and experienced superb service from our staff. It is always our goal to provide a comfortable and welcoming environment for our guests. We appreciate your comments about a view from the room. We understand that a nice view can enhance the overall experience. In reference to the inclusion of Nespresso coffee machines, they will be provided exclusively for room categories classified under The Level. Your feedback is valuable. We look forward to the opportunity of welcoming you back in the future. Warmest regards, Paphatsawan Komarvut Guest Experience
Lee Bee
The Level Premium Room
Stayed in Dec 2023
Family
12 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Hotel Location Is very convenient and close to the town . Night market is just walking distance. We have great massage at the hotel spa. Staff are very friendly and helpful. Breakfast is variety and delicious, served with hot and cold dishes, waffle and chorus , hash brown is very crunchy. Room is tidy and clean. Hotel is new. We have great time there . We will come back again.
Response from Property: Dear Lee Bee,Thank you for taking the time to share your feedback regarding your experiences at Melia Chiang Mai. We are thrilled to hear that our hotel's location proved convenient for you, being close to the town and within walking distance of the night market. It is fantastic that you enjoyed the great massage at our YHI spa – we strive to provide a relaxing and rejuvenating experience for our guests. We are delighted that you found our staff to be friendly and helpful. Our team takes pride in ensuring that our guests feel welcome and well taken care of. It is also great to know that you enjoyed the variety and deliciousness of our breakfast offerings, including the hot and cold dishes. Maintaining a tidy and clean environment is essential for us, and we are pleased that your room met your expectations. Your compliment about the hotel being new is much appreciated. We cannot wait to welcome you back again! It was our pleasure to contribute to your great time, and we look forward to providing you with another exceptional stay in the future. Warmest regards, Paphatsawan Komarvut Guest Experience
Guest User
Melia Room
Stayed in Dec 2023
Family
4 review
4.0/5
Very Good
Posted on Dec 27, 2023
perfect location. very convenient. The hotel facilities is just OK with no surprise.
Response from Property: Dear Guest,Thank you for selecting Meliá Chiang Mai and for taking your valuable time to share your experience with us. We are delighted to hear that you found our location perfect and very convenient.We also appreciate your comments regarding the hotel facilities. We take guest feedback seriously, and your input is valuable to us. If there are specific aspects you feel we could improve upon or if you have any suggestions, we would love to hear more to enhance our guests' experience.We hope to have the pleasure of welcoming you back in the future.Warmest regards,Phan Thị Minh Vân Guest Experience
McNadia
Melia Room
Stayed in Nov 2023
Family
8 review
3.7/5
Posted on Dec 5, 2023
Nice hotel in the middle of Chiangmai city which next to foodcourt centre & lots of food variety. Great location.
Response from Property: Dear McNadia,Thank you so much for taking the time to share your review with us at Meliá Chiang Mai! We appreciate your positive comments regarding the charming hotel with great location, the proximity to the food court center, and the variety of food options. Your satisfaction with these aspects is truly encouraging, and we're delighted to have contributed to your enjoyable stay. If there's anything else you would like to share or if there's anything we can do to make amends about amenities, please feel free to reach out to us directly. Thank you for choosing Meliá Chiang Mai, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warmest regards, Guest Experience Team.