Movenpick Suriwongse Hotel Chiang Mai Reviews
Movenpick Suriwongse Hotel Chiang Mai
110 chang khlan Rd, Tambon, Chang Khlan, Chiang Mai Province, 50100, ThailandView Hotel Details
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Movenpick Suriwongse Hotel Chiang Mai Guest Reviews
4.2/5
Very Good
325 review
Verified reviewsLocation4.5
Amenities4.1
Service4.3
Cleanliness4.1
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All reviews(325)
Positive reviews(306)
Reviews with photos/video(115)
Near shopping area(77)
Delicious breakfast(60)
Convenient for shopping(60)
Great value for money(25)
Large rooms(18)
Delicious buffet(10)
Stayed multiple times(9)
Shower difficult to use(8)
Negative reviews(19)
Anonymous User
Classic Twin Room
Stayed in Sep 2024
Family
4 review
Very Good
Posted on Sep 20, 2024
strategic location
hotel quite run down due to aging, water heater not function well
Response from Property: Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
Guest User
Superior Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 24, 2024
Enjoyed the room so much that is spacious and clean. Location of the hotel is good where you can just walk around the night streets and market.
Response from Property: Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
Guest User
Classic Room
Stayed in Jul 2024
Solo travelers
4 review
Very Good
Posted on Jul 23, 2024
Room ‘s clean & excellent. But room condition is old & poor condition. Front desk is really helpful . Location just right in porch area, shopping, food & tourist spot. Will be back again!
Response from Property: Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
Thehappycatsays
Classic Twin Room
Stayed in Jul 2024
Travel with friends
2 review
Posted on Jul 27, 2024
The location is superb, but downside of hotel is old and and not so clean, carpet there’s a weird smell. everyday me and my friend had to kill the small flies in the room, the pool looks sad.
Their so call Chocolate daily session from 4-5pm is very misleading. It states chocolate bar but it turns out to be chocolate fondue.
Chiang Mai is a quiet town. Great for peaceful people and families
Response from Property: Dear Khun Thehappycaysays, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
Yaron
Classic Twin Room
Stayed in Jul 2024
Family
7 review
Posted on Aug 3, 2024
The staff was evreg we have warm water ,and some problems with the lock
Response from Property: Dear Mr.Yaron, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
LYC Sisipipi
Premium King Room
Stayed in Jun 2024
Family
3 review
Very Good
Posted on Jun 22, 2024
Location is good, convenient, certain hotel staffs are friendly but not all. I would like to give compliment to one of the bell man call “M”. He is very helpful and go extra miles to assist. The pillow is very comfortable. Recommended.
Response from Property: Dear Ms.Luc Sisipipi, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
Guest User
Superior Room
Stayed in Jun 2024
Family
2 review
Very Good
Posted on Jun 12, 2024
Good location hotel
Breakfast buffet is average
Response from Property: Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
Kktthhll
Classic Twin Room
Stayed in May 2024
Travel with friends
2 review
Posted on Jun 21, 2024
Not very near to Main Street scenes. Malls are ok.
Response from Property: Dear Mr.&Ms.Kktthhll, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
Aw Choon Kiat
Classic Room
Stayed in Sep 2024
Business travelers
17 review
Posted on Sep 12, 2024
The hotel allows tour group to check in at 1030pm. The tour group talked loudly in the corridor and disturbed the sleep.
have complained 4 times, no action is taken. the tour group continue to talk loudly.
furthermore, the hotel staff is present at the floor. and did not remind the tour group that other guests needed to rest.
Response from Property: Dear Mr.Aw Choon Kiat, We very much appreciate your comments regarding to caused was happen we are regretted to learn that your experience did not meet your expectations and make sure cause was not happen again. Please allow me to express my sincerest apologies for this matter. We hope to have opportunity to welcome you back on your next visit. Sincerely, Sirinpat LapuanGuest Experience Manager
Yu Roy
Superior Room
Stayed in Feb 2024
Family
10 review
Posted on Mar 3, 2024
Hotel was quite old and does not feel very clean. Breakfast was good with a large restaurant. Location is superb with night markets beside
Response from Property: Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Mövenpick Suriwongse Hotel Chiang Mai Team
Guest User
Classic Room
Stayed in Aug 2024
Business travelers
11 review
Outstanding
Posted on Aug 7, 2024
Ideal location, rooms are clean and service is good. Room design are old school but can make do with it
Response from Property: Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
Bryant
Classic Twin Room
Stayed in Jan 2024
Family
2 review
Very Good
Posted on Jan 24, 2024
The room is just OK. The location is quite good and is close to the night market. The breakfast is good, too. There are many tourist groups in this hotel.
Response from Property: Dear Value Guest,We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team
Guest User
Classic Room
Stayed in Jul 2024
Couples
1 review
Very Good
Posted on Jul 22, 2024
Room smells musty and furniture aged. Hotel has certainly seen better days.. however service is impeccable and location is convenient making up for its shortfall
Response from Property: Dear Value Guest, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
Kong Yih Aaron
Superior Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Sep 15, 2024
Very nice and accessible hotels with nearby convenient stall and many food choices beside.
Response from Property: Dear Mr.Kong Yih Aaron, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager
felixiaa
Classic Room
Stayed in Jul 2024
Travel with friends
3 review
Great
Posted on Jul 7, 2024
We Enjoy the stay here for 3 days.. the room quite old but xo xo cleaned. and the toilet already renovated it.
we ask for additional water the room service was so fast to bring. the buffet was okay.. the location was superb and very near to night market just walking distance when you get out from the hotel you can see it. loved the stay .. 😊
Response from Property: Dear Mr.Felixiaa, We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager