Anantara Chiang Mai Resort Reviews

Response from Property: Dear Guest,Thank you for taking the time to provide such detailed feedback about your recent stay at our resort. I appreciate your candid review, as it allows us to identify areas where we excel and opportunities for improvement.I'm delighted to know that you found our resort to be clean, with a beautiful atmosphere enhanced by the historical architecture and serene riverside setting. Our convenient location near Anusarn Market is indeed a highlight for many guests. Additionally, I'm pleased that our facilities, including the pool, gym, and spa, met your needs during your stay.Your praise for our helpful staff, who promptly assisted you with the room change when faced with a door issue, is greatly appreciated. Providing exceptional service is a top priority for us, and I'm glad our team rose to the occasion.However, I regret that your experience was impacted by the age of our resort and the need for upgrades or renovations. Your feedback regarding the condition of some towels has been noted, and we will address this promptly. Additionally, I want to assure you that we have comprehensive renovation plans in place to enhance our property and maintain the high standards our guests expect from the Anantara brand.I want to extend my sincere apologies for the disturbance caused by the loud and disruptive behavior of the group you encountered. This is unacceptable and does not align with the tranquil and high-quality experience we strive to provide. Please know that we have strict policies in place to address such situations, and your feedback has been shared with our team to reinforce the importance of maintaining a peaceful environment for all our guests.Thank you again for your valuable feedback. We appreciate your understanding as we work to improve our offerings and ensure that your next visit with us exceeds your expectations in every way.Sincerely,Chin Pitak NorathepkittiGeneral Manager

Response from Property: Dear Joby Yuen,Thank you for sharing your delightful feedback regarding your recent stay at our resort. I'm thrilled to learn that you had an enjoyable experience overall.Our prime location near the vibrant Anusarn Market allows our guests to conveniently immerse themselves in the local culture and attractions. I'm pleased that you found this proximity to be a highlight of your stay.Moreover, your compliments about our extensive breakfast offerings and the warm hospitality of our staff have been well-received. We take great pride in curating diverse culinary experiences and delivering exceptional service to our valued guests.I'm delighted to know that you had the opportunity to indulge in our wonderful spa facilities during your visit. Providing a sanctuary for relaxation and rejuvenation is of utmost importance to us.Thank you for choosing to stay with us and for your positive recommendation. We look forward to welcoming you back to our resort and continuing to deliver the memorable experiences you have come to expect from us.Sincerely,Chin Pitak NorathepkittiGeneral Manager

Response from Property: Dear Khun Anna Wly,Thank you for taking the time to share your delightful review. I'm thrilled to hear that our property provided you with a wonderful and relaxing vacation experience that was highly Instagrammable.In today's visually-driven world, we understand the importance of curating photogenic spaces and experiences for our guests. Your feedback assures us that our efforts to create aesthetically pleasing and memorable moments have been successful.More importantly, I'm pleased that you found our property to be the perfect setting for a relaxing getaway. Providing our guests with a tranquil oasis where they can unwind and escape the stresses of daily life is of utmost importance to us.Thank you for your glowing recommendation and for choosing to spend your vacation with us. We look forward to welcoming you back in the future and creating more wonderful, picture-perfect memories for you to cherish and share.Sincerely,Chin Pitak NorathepkittiGeneral Manager

Response from Property: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager

Response from Property: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager

Response from Property: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager

Response from Property: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager

Response from Property: Dear guest, Thank you for sharing your experience with Anantara Chiang Mai Resort. This kind of positive feedback is extremely valuable to us as it encourages members of our team to provide the best possible service to each guest from the beginning to the end of their stay and I will be sure to pass your feedback on to us team members. We very much look forward to meeting you next time. Warm regards, Chin Pitak Norathepkitti General Manager

Response from Property: Dear Guest, Thank you for sharing your experience with Anantara Chiang Mai Resort. This positive feedback is very valuable to us as it encourages our team members to provide the best service to each guest from the beginning to the end of their stay. I will definitely pass on your feedback to our team members. We are very much looking forward to meeting you next time. Warm regards, Chin Pitak Norathepkitti General Manager

Response from Property: Dear Guest, Thank you for sharing your experience with Anantara Chiang Mai Resort. This positive feedback is very valuable to us as it encourages our team members to provide the best service to each guest from the beginning to the end of their stay. I will definitely pass on your feedback to our team members. We are very much looking forward to meeting you next time. Warm regards, Chin Pitak Norathepkitti General Manager

Response from Property: Dear guest, Thank you for sharing your review and feelings about Anantara Chiang Mai Resort. Please accept my sincere apologies for any inconvenience caused and rest assured that I am taking all necessary steps to improve our service to meet the highest expectations of our valued guests. I will certainly discuss your feedback with the team as well, as we are really reviewing all areas at the moment to see where we can move to a higher level. I again apologize for any dissatisfaction and hope that we will have the pleasure of showing you our best service and hospitality in the future. Sincerely, Chin Pitak Norathepkitti General Manager

Response from Property: Dear Guest, Thank you for sharing your experience with Anantara Chiang Mai Resort. This positive feedback is very valuable to us as it encourages our team members to provide the best service to each guest from the beginning to the end of their stay. I will definitely pass on your feedback to our team members. We are very much looking forward to meeting you next time. Warm regards, Chin Pitak Norathepkitti General Manager

Response from Property: Dear Guest, Thank you for sharing your review of Anantara Chiang Mai Resort. Please accept my sincere apologies for any inconvenience this may have caused you and rest assured that I am taking all necessary steps to improve our services to meet the highest expectations of our valued guests. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can improve to even higher levels. I once again sincerely apologize for any dissatisfaction you may have and hope that we will have the honor of showing you our best service and hospitality in the future. Sincerely, Chin Pitak Norathepkitti General Manager