Hotel Indigo Alishan, an IHG Hotel Reviews

The hotel is marvelous and the food though a bit expensive is worth the price tag. Location is a bit inconvenient for public transport travellers

Hotel was nice, cosy and very comfortable. The room and the bed was huge and amenities were spot on. The only downside is the location of the hotel which is quite far from the Alishan Recreation Area. Guests can however book the shuttle bus service from the hotel website for transfers between hotel and Alishan/Fenqihu. A photo of the bus is attached for future guests’ reference.

Rooftop swimming pool

Very good, there is an observation deck on the roof where you can watch the sunrise, and there are 7-11 and Family Mart within a few kilometers. If you want to eat, you have to go early, because they will close one after another around 6 o'clock. The price is indeed quite expensive, and the mountain road is difficult to walk, so be careful. Go up and down the mountain early.

Friendly service, the breakfast bar is amazing - love it, the location is great and you can see the sea of ​​clouds

The hotel service is very kind and considerate The swimming pool is very beautiful and clean There are not many types of meals but they are exquisite The hotel environment is exquisite everywhere You can enjoy the sunrise from your room Highly recommended to stay

The hotel is located halfway from Alishan to Chiayi. There are many iron houses around it, which is purely because of the influence of the brand hotel. Otherwise, the location is really not that good. The room is recommended to be clean and hygienic, and the main materials used in the design are relatively average. The small bar on the rooftop is really small and very cold. It is estimated that no one can sit down in winter. There is no heater or anything. At 4,000 yuan a night, the price/performance ratio is really poor.

We and two other pairs of friends thoroughly enjoyed our time at Indigo. When Barton greeted us at the hotel door, his cheerful and bright smile immediately infected us. Knowing that we were celebrating our 50th wedding anniversary, he sent a small cake to the room. These thoughtful gestures were touching. The dinner and breakfast provided by the hotel are very rich. Especially the breakfast includes sesame oil pork liver, crispy pork rib soup and other ancient delicacies. It is a delicacy that we have never tasted in the 40 years since we moved to Singapore. It adds a lot of wonderful memories to this trip! Ashley Autumn at the counter also had a smile and attentive service. Although we only stayed for one night, we were deeply impressed and look forward to our next vacation.

The service was very thoughtful. We arrived at the Chiayi High Speed ​​Rail, but did not get on the Alishan train. We contacted the hotel and the hotel immediately helped us contact the driver. The 1700 Taiwan dollars arrived. During the climb, the driver deliberately slowed down the speed so that we would not get carsick. When we left, he helped us contact the car and sent us to the Chiayi High Speed ​​Rail Station. The facilities include the rooftop garden swimming pool and the open-air cinema. It would be better if the high-power telescope could add some astronomical knowledge. After all, I brought my children here and hoped to learn local knowledge. There is a shuttle bus to the Alishan Train Hotel. It would be better if there were more flights. In terms of food selection, the buffet price is high, probably due to transportation costs. Meals can be delivered to the room. It is also quite delicious. In short, it is clean and hygienic, recommended!

The service is good but the hotel facilities are average and the rooms are relatively small. The rooftop swimming pool and sunrise viewing are quite nice. The restaurant was rather disappointing. Buffet options are limited but expensive. Overall, the price/performance ratio is not high.

The room facilities are novel and clean. The scenery outside the window is beautiful. You can see the sunrise directly The swimming pool and hot tub on the top floor are at a comfortable temperature It can be very relaxing and relieve the fatigue of the journey The attitude and speed of the service staff are very good Just a small complaint On the day of check-in, the bus had already arrived at the hotel gate. There was no concierge at the door to receive the luggage and get off the bus.

Every room has a balcony. You can watch the sunrise on the top floor in the morning. The hotel has a direct bus to Alishan Forest Park. You can go to Fenchi Lake to play around, but it is most convenient to drive by yourself

This time, I chose the luxury room type in Alishan Indigo to spend a wonderful birthday for my wife. First of all, there is nothing to say about the service and facilities. They are all five-star scale. There are too many good reviews. It should be the place that needs improvement. I list a few problems below 1. Cleanliness needs to be improved. First of all, after the car stopped and landed, there was a large brown oil stain in the parking lot, just next to my parking space. This oil stain was still there until I checked out. Before I checked out, I heard that there were other people who had just checked in. Remind the passenger to the counter (meaning that there is no perfect awareness of the cleanliness of the environment, which does not meet the standard of a five-star hotel) Next, in the corner of the balcony of the room, I found that a cigarette butt had not been disposed of. This is a bit exaggerated, and this is really completely unacceptable. 2. We did not inform passengers about the room type in advance. We chose a luxury room type that costs NT$15,000 per night on weekdays. There is a floor-to-ceiling window in front of the double bed in the room. The floor-to-ceiling windows in the photo of the room type should face the mountain view. When I checked in When I open the floor-to-ceiling windows, I see an industrial road with cars, people, and wild dogs on the road. The distance is less than 50 meters, which means that there is no privacy at all when I open the curtains. I only found out after I informed the counter that this The room types are all facing this industrial road (feeling a bit fooled). I originally wanted to downgrade to a boutique room, but there was no room type with a double bed that day. 3. The quality of the dinner, Alishan Indigo only has one restaurant to choose from, the unit price is 3000 yuan per person + 10% service charge, the unit price is quite high, the ingredients are not bad, the restaurant decoration is very general, unlimited red and white wine Drink freely (red and white wine is not very good), there are few self-service choices, only about a dozen choices, the point is that during the meal that day, there were actually a few flies flying in the self-service ingredients area, and after telling the waiter, I only got "Because it was cleaned up today Water pipes, without any gestures to comfort the guests, I think it is very inferior to the standard of dinner at this price. Summary The scenery of the facilities is really good There are many features in the room, just solve the cleanliness problem Privacy issues in deluxe rooms should be confirmed with passengers in advance The environment, catering and price of the dinner really need to be improved

The infinity pool is really nice and the water temperature is perfect