Hilton Garden Inn Chicago Downtown/Magnificent Mile Reviews

I stay there regularly for business reasons. Occasionally, the AC can be loud for certain rooms, not all. Otherwise, the location, room environment, and people are great. My experience has been positive overall.

It was great. I'm willing to revisit this place in the future.

Good location to downtown Chicago

Great service and facilities. Wonderful location in Chicago Downtown.

Loved the location and affordability of the hotel. My only complaint was the valet parking. It stated it would be about $44 a day, which is steep but not unreasonable when you don’t like parking in Chicago. Once we arrived, there was no valet service and we were told to park ourselves. We parked in the garage next door, which they recommended, and it was around $60 a day!!! So we lost more money staying here than expected. If we would have known valet was unavailable, we would have found cheaper parking somewhere else but when you arrive to a busy city late on a Friday evening, it’s not convenient to stop and search for parking. Other than that, the hotel wasn’t bad.

The renovation make the hotel feel comfortable. But the issue is they treat foreigners not very friendly.

Goood

Great location, 10 minute walk to the loop and right next to Grand on the red line. The room was comfortable and clean and service was professional

I dont liked

Cleanliness is good. But clean every other day. I have to follow along and do it. Average service. But the location is beautiful.

The soundproofing is not good, but everything else is good and very safe

The price/performance ratio is not high, and the breakfast is not so good.

I was deducted 19 dollars in taxes for no reason

Convenient travel and excellent service