The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago Reviews

The Westin Michigan Avenue Chicago

909 Michigan Ave, Chicago, Illinois, 60611View Hotel Details
The Westin Michigan Avenue Chicago
The Westin Michigan Avenue ChicagoThe Westin Michigan Avenue ChicagoThe Westin Michigan Avenue Chicago
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The Westin Michigan Avenue Chicago Guest Reviews

4.1/5
Very Good
67 review
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.3
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All reviews(67)
Positive reviews(62)
Reviews with photos/video(12)
Great location(15)
Awesome stay(11)
Clean and tidy(9)
Friendly owner(5)
Negative reviews(5)
Alvin
Traditional Two Double Room
Stayed in Oct 2024
Solo travelers
7 review
3.0/5
Posted on Oct 12, 2024
Room clean. Basic amenities such as toothbrush not provided.
gesha
Traditional King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
We had one of the best trips and it was our first time in Chicago. Thank you, Westin for a very pleasant stay!
MIKEMICE
Traditional King Room
Stayed in Jun 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Comfortable 😁
JANG
Traditional King Room
Stayed in Jul 2024
Family
32 review
3.5/5
Posted on Sep 4, 2024
Perfect location with great services.
Guest User
Traditional Two Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Room and Service was excellent .
Guest User
Traditional Two Double Room
Stayed in Oct 2023
Couples
2 review
3.7/5
Posted on Oct 24, 2023
Not as good as expected. Didn’t seem the Front desk co-ordinate with guests rooms available to move in as promised, long hours delay in getting rooms ready for us.
HIGER LUKE
Two Double Partial Lake View
Stayed in Jun 2024
Solo travelers
48 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Very nice! Great experience!
Guest User
Traditional King Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Hillsides
Jane Kwa
Traditional Two Double Room
Stayed in May 2022
Business travelers
1 review
4.5/5
Great
Posted on May 15, 2022
Excellent room, housekeeping skipped our room though. We called and they came with fresh towels. It was only a 2 night stay. Great location, easy to get to everywhere. Chicago 360 was right next to it.
Tai Hong
Traditional King Room
Stayed in Apr 2022
Solo travelers
24 review
4.5/5
Great
Posted on May 2, 2022
First time in Chicago so didn't know where to stay, luckily I found this hotel and it was very nice, hotel rooms are nicely decorated and clean, took a while to figure out where coffee machine was but found it in the end, only blemish was one set of elevator was not functional but there was no notice posted. It's not that difficult to post notice on the tenth floor was it? But all in all, a pleasant stay and a great location with nice restaurants around hotel, definitely will come again.
Dong Joong
Traditional King Room
Stayed in Apr 2023
Business travelers
6 review
4.2/5
Very Good
Posted on Jun 7, 2023
Good place with reasonable price. 👌
Guest User
Traditional King Room
Stayed in Apr 2022
Couples
5 review
4.2/5
Very Good
Posted on May 5, 2022
The hotel was a great location. However it was quite loud. We had loud party and shouting beside us one day and right above us another, which was unfortunate.
brian
King Partial Lake View
Stayed in Apr 2022
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 15, 2022
Amazing stay, staff, and lake view.
Guest User
Traditional Two Double Room
Stayed in Nov 2024
Solo travelers
9 review
3.8/5
Good
Posted on Nov 25, 2024
The service is average, the gym facilities are few and the rooms are not satisfactory; the location is good. If you need to tip for luggage storage, it is recommended to mark it out, otherwise it is easy to cause misunderstanding
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May8168
Deluxe King Room
Stayed in Jun 2024
Couples
8 review
3.5/5
Posted on Jun 11, 2024
We gave me a room on the 15th floor, not near the lake. When I entered the room, I found the bed was dirty. I called the front desk and they apologized. Then I moved me to a lake view room on the 26th floor. The attitude was good, but the room facilities were old.
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